We had a group of 10 who came on a diving trip and we had an excellent experience and great time. The staff got to know us and set up a big table for us at meals, the shuttle drivers were great at getting us to and from the beach for our dives. The food was delicious, (repetitive selections sometimes but we only had 2 meals out of the Resort so that says something!) and the bars were great. We did one tour through the tour desk and that was well done.
It's a beautiful location and I would definitely return!

The clean rooms, good tour company, the restaurant workers, it really was very good. Restaurant offers a different themed buffet every night. I would say this resort would be geared for younger families or older couples...though the walking to the villas would be a challenge even when you take a shuttle. The beach is not too far away. The shuttle takes you right to it. The tour company on site is Wanderlust and Dilan was amazing to work with. We had different guides but Gabriel was our favorite. Other tour optionsIf you like to get into the nightclub scene-you may need to go to coco beach-shuttles are $10 roundtrip from Hermosa Beach to Coco Beach. There are other restaurants nearby Playa Hermosa and Villas Sol also has another restaurant that you need a reservation for, we tried the burgers/pizzas/ sandwiches at a snack area was good, a nice gift shop, and a mini mart. The views of ocean are amazing and we only had one small maintenance issue-our key plate got knocked off but someone came by fairly quickly. When we needed any extras from housekeeping they also were over in a proper waiting time. Was it the best all-inclusive I have stayed at? no, but it was quiet, and it was much better than some reviews. Bar had all kinds of booze, and they were NOT watered down. Themed meals were always enough food to choose from. Our wi-fi worked splendidly. Very good is probably a more accurate rating, but to hear some reviews it would be very difficult to rate this resort below average.

Very good hotel, pretty clean, nicely located. Most of the staff is smiling and really helpful. We had a trouble with our balcony door when we arrived and 5 minutes later, someone was in our room to repair it. The room (we had an upgraded one) was perfectly comfortable and air conditioning worked well. The shuttle service works great. Drinks are hard to beat, not too much sugared and tasted real fruits. Buffet is small, not very varied, but tastes pretty good and really did the job for us.

You have to know that you won't have water, juice, coffee (except one), soft drinks in your fridge. Nothing. You'll have to refill your bottles by yourself. Also, no bar at the beach (2 days/7, a table was installed at the beach with juice and water).

However, when we checked out, the woman at the front desk told us we had to pay an extra 50$US because two towels in our room had vomit and needed a special wash. What the hell??? The housemaid sent her a picture. That was totally absurd and we refused to pay because nobody had been sick among our family. She insisted a lot, said we had to pay. We still refused because that didn't make any sense. She downgraded the price, but we still refused to pay. My wife and I asked for a supervisor and, 5 minutes later, she told us that we could leave. Another family, that left by the same bus, had to pay an extra fee because they had supposedly left the room "dirty". Be careful, some staff members look dishonnest.