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6 - 11 of 480 reviews
Reviewed January 11, 2023 via mobile

This is a nice place. We stayed in a glass bungalow, which was nice, although could do with a bit of updating, there was no where to put any clothes, the bedding was a bit hard, the bed did not fit the wall ( it wasn’t a big bed) so made it difficult to open the bathroom door. It was a steep walk up to the restaurant. There were no drinks available by the pool area, and the beds there needed cushions. We had 2 meals in the restaurant in the evening, The wine choices were very limited, And the 2 meals cost more than our 5night stay at the hotel!!!!! You need a car here as you are 30mins drive from La Fortuna and the taxis were hard to get to come to us, although the hotel did take us in a couple of times.

Date of stay: January 2023
Trip type: Traveled as a couple
1  Thank Sue B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 4, 2023 via mobile

We really enjoyed our stay here. Nice location in a rural area near all the Eco tourism stuff. All the staff were quite friendly and helpful including at the restaurant. I noticed the boss was there making sure everything was in order. This place has a familiar warm environment down to the guy who took us on a night hike to see flora and fauna. They have a sprawling grounds that are well-kept, including a soccer pitch and nature trails. Highly recommend this place.

Date of stay: December 2022
Trip type: Traveled with family
1  Thank prinzmetal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 3, 2023

Wow! We stayed here for a week and are so glad we chose this spot. It is in a peaceful and quiet location where we could be in hammocks on our deck and watch toucans, sloths, iguanas, and many other birds. We got 2 deluxe bungalows and loved being on the edge of the forest. The bungalows were comfortable with fridge, coffee pot, comfy beds, table/chairs, hair dryer, safe, fan, AC, wifi, TV. But for me the windows/deck/hammock and access to nature was the best! Kept very clean by the staff each day. The restaurant on site makes a delicious breakfast (and smoothies are superb!), and we enjoyed their lunch/dinner many times as well. All of the staff are incredibly helpful and friendly, from the very first welcome. We also enjoyed the pool, soccer field, and nature trails as well as just walking the road outside. We saw other guests but there is so much space that it does not in any way feel crowded. This is a great spot for proximity to Children’s Eternal Rainforest as well as La Fortuna. It is a bit of a drive to La Fortuna, so expect to arrange for transport. We had no problem getting taxi service or shuttles back and forth and really were glad not to be in the busier areas. (Plus we enjoyed chatting with the drivers.) Every family member loved this place and we would definitely book again next time we come! Thank you to all of the staff for a wonderful and very relaxing, pleasant stay!

Date of stay: December 2022
1  Thank F779NRmegana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 15, 2022

We just returned from a 2 week trip in Costa Rica. We spent 5 of those nights at the Heliconias. The place was amazing. We loved our deluxe treehouse. We woke up surrounded by nature every morning. It was so peaceful and relaxing there. We saw a lot of wildlife, toucans, hummingbirds, an armadillo and even a sloth.
The breakfast that was included was delicious. We also ate at the restaurant for lunch and dinner and both those meals were great.
There is a store and a soda within walking distance and downtown LaFortuna is only a 25 minute ride if you want to shop or try new restaurants. The staff was so friendly. Alejandro and Diego helped us with anything and everything we needed. I highly recommend this place!!! We will definitely be back!!!

Date of stay: December 2022
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank mgraesser77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 24, 2022 via mobile

Reserved three rooms on this property for my family, ages 6-66. Leading up to the booking, the hotel did a great job with email communication. We arrived close to 8:00 p.m. and the staff were waiting for us. Diego at the front desk is absolutely amazing, along with the other staff members. Many staff speak perfect English, which was a nice benefit. They were all very attentive despite their being no telephones in the room for any requests.

The photos online are very accurate of the rooms. We loved the fact that we ran into very few guests, but the hotel also didn't feel like a ghost town. It is recently under new management, so that may change in the future if it gets more crowded (since we actively saw them building more bungalows).

All bungalows have glass doors and beautiful foliage outside. This also means that there is no insulation and you will hear the birds and roosters in the morning along with staff golf carts zooming by. We did not find this disruptive, but it might be an important note for some travelers.

Our favorite feature was the front porches! They're secluded enough for privacy, have quality hammocks, and seating. The rooms for spotless, exceptionally clean linens and towels, and we witnessed housekeeping applying great efforts to keep the floors clean. Bugs are inevitable In this climate, and of course a few were seen, but so was the pest control guy. :)

The bathrooms are very small and dim with hardly a mirror. You may wish to bring your own hand mirror. My bungalow had an amazing hot water system with great water pressure, the other two rooms did not. One of the rooms had a broken bathroom light, and every sink drained very slowly. Each room had some type of refrigeration unit and coffee pot; some had a hair dryer and some did not. Some outlets work, and some do not. The air conditioning units in all three rooms works well.

A small gift shop is present but has more souvenirs than hygiene amenities.

Included in our room rate was daily breakfast at Leonardo's restaurant which is attached. This is very much needed, since this hotel is not located in city center; it's quite a ways away from anything and we had not realized that when we booked. Be prepared for tour guides to charge you extra to make their way out there.

At breakfast, you are given four entrees to choose from, all were mostly similar, but equally appreciated as they were hot and fresh. We also ate at Leonardo's twice for dinner, which we found overpriced and mediocre. Though the servers were incredibly friendly with conversation, the kitchen took long to produce food which came out one plate at a time. Their cocktails were very good.

The grounds at this hotel are immaculate and beautiful. We enjoyed walking around the property daily! The pool is the perfect size, and warm water is added daily. We had a very nice experience!

Date of stay: November 2022
Trip type: Traveled with family
Thank Angie K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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