I stayed here for four nights with my husband and two young children.
The standard of cleanliness was exceptionally high, and this was one of the cleanest (if not the cleanest) place I stayed during our one month Costa Rica trip.
The bathroom was very spacious, and offered plumbed-in hot water (which can still be uncommon in some parts of Costa Rica). There was ample space for all our items.
We had a small kitchenette with coffee-making facilities (no kettle - kettles not as common in hotel rooms as they are in Australia), as well as a small bar refrigerator. The under-bench space was extremely useful for luggage storage. Even though I have called it a kitchenette, there is actually no cutlery or cooking facilities. It is more of an alcove with some basic facilities. That is why the hotel does not advertise it as a kitchenette as such.
We had two queen beds with very nice linen. We were a bit cold with the air con on, and a bit hot with it off - another blanket would have solved the problem, but maybe we just never fully figured out the air con. At least it had an air con!
Clothes storage was a little tricky for four people, and I chose to store our kids’ clothes in the “kitchenette”. The wardrobe could definitely use a light, as it is pitch black inside, and I had to use my phone torch to see the clothes x
A real highlight of the rooms are the amazingly big windows, that are kept immaculately clean. These enable stunning views of Arenal Volcano (when the clouds subside), as well as views of the stunning gardens.
The pool, cold spa and warm spa were very clean and extremely pleasant, with sun beds and shady areas too.
The breakfast was lovely, although it is the same thing every day. It has a really slow toaster and only two types of cereal, if you’re into cereal, and one of those is Fruit Loops. I really enjoyed the galló pinto and scrambled eggs with coffee.
We could view the Volcano (clouds permitting) from the restaurant, the doors of which were always open when we were there. This enabled us to see many beautiful birds including flycatchers and hawks.
This hotel is single storey and every villa is separated, allowing for very little noise transmission.
This hotel is about 6-7 km from central La Fortuna, or about a 5 minute cab ride. Cabs take from 5 to 20 minutes to arrive and are the typical red, certified, Costa Rican cabs. Vans and large cars are available for groups over 4, without any trouble. You may also rent a car, and there are many rental car agencies is downtown La Fortuna. Parking is sparse, and the traffic conditions vary substantially from those normally encountered in Australia, which is why we used taxis.
Many things including tours and the ponchos, could only be paid for in cash at reception. They accept card for the accommodation fee itself. As always, cash is very inconvenient to me. Please note the taxis also require cash.
I highly recommend this accommodation for families. The restaurant was also good for lunch and dinner.