They only have WiFi at the reception and the restaurant. Nowhere else, there is no WiFi in the rooms.
The "key" is an electronic card which you swipe/scan in order to open the door. However, they get deactivated if they're near a cellphone!!! This is such a pain!! They didn't tell us until we drove all the way to the room and found out we couldn't get in. This definitely has to be improved, this system is not user-friendly.
We had to call and let them know and it was til then we found out why it wasn't working. They sent a new card with the transportation guy.
Other than that, the place is beautiful with a spectacular view of Arenal Volcano, it was mesmerizing.
The pools are great and they play good, upbeat music at the bar. The grounds and views are beautiful. Breakfast was included and they had plenty of options to choose from, it was delicious!!
Except for the inconvenience previously described, it was a lovely experience and I would come back.More
- Free Parking
- Breakfast included