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All reviews banana bread costa rica close to the airport san jose family suite last night superior room zoo ave beautiful grounds rental car nice pool bunk beds ceiling fan next morning would definitely stay here again fresh fruit secure parking
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Reviewed 5 July 2018 via mobile

We stayed in your hotel before, and decided to return, since we enjoyed the peace and quiet and gorgeous grounds here. However, we were surprised by a rather large group of American teenage school kids who clearly also stayed here. We were slightly annoyed to endure the noise in this otherwise quiet place. We thought this is supposed to be a hotel and not a student camp. At 21.30 we think it should be quiet here. Sorry, but we think this is really unfair to your regular hotel guests.

Stayed: July 2018, traveled as a couple
1  Thank kikkerg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 24 July 2018

Hello!
Yes, we are a hotel normally for families but during July we receive students from different places who normally are really good. They come to the country to make communal work for free and we appreciate this initiative but sadly this group was not obedient and the leaders were not able to control it.
Our apologize for it, but we can see the if you decide to stay again is because as described you enjoy it.
We hope to see you in La Rosa next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 July 2018

First, the rooms are spacious, the linens are of the nicest quality I've experienced in CR, the pool and grounds are beautiful, the breakfast is good and the hotel is a short drive from the airport for arriving and departing tourists. Good restaurants are nearby as well. Most importantly, the staff is so kind and caring. They are very attentive and responsive. And talk about going above and beyond. We stupidly left our camera and case and lenses in a busy bus stop restaurant on Ruta 1. Happily, the restaurant staff found it and was keeping it safe (imagine THAT in the U.S.!). Then the lovely Ana Lucia and Maria of Hotel La Rosa made 4 different phone calls for me to assure that we could have the camera returned by mail - calling both the restaurant and Correo Costa Rica. My Spanish is decent to get around, but speaking on a phone about mailing details and assuring the location of my camera was beyond my ability. Maria and Ana Lucia followed up and were as concerned about my camera as I was. Needless to say, this will be our go-to hotel for future trips to CR and San Jose - this is our 3rd trip and we plan many, many more. It can be disconcerting to arrive in a new country with a different language and customs - Hotel La Rosa is the perfect place to welcome you and get you on your way to explore beautiful Costa Rica.

  • Stayed: June 2018, traveled with family
    • Value
    • Rooms
    • Service
2  Thank VenturaPLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 24 July 2018

Hello!
This comment made our day specially happy!
Thank you very much for the nice words about the stay and the staff. One of our principal goals is to help the guest with the problems they can find during the trip and evidently they both did it.
We really hope to see you in La Rosa again soon!

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Reviewed 19 June 2018 via mobile

We stayed here only one night. Wish we would of had timeto enjoy it more. They have tasty free breakfast. Grounds are lush and green. The pool is clean and inviting. And the rooms are really clean, spacious, and enjoyable.

Stayed: May 2018, traveled as a couple
2  Thank MsClau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 24 July 2018

Thank you very much MsClau!
We wish you come back soon and taste the breakfast and enjoy again the nice grounds.

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Reviewed 15 June 2018 via mobile

Hotel La Rosa de America is a true gem near SJO. We arrived after midnight and were greeted graciously by the night security man, who led us to our room. He also was sure to let us know that breakfast was served from 7-9am, which was nice because with it being late, we might have slept in. The next day we were so pleased to view the beautiful grounds of this charming hotel while we walked to the dining room. Breakfast was fresh, delicious and we enjoyed every bite. As we are here for 2 days, we are already looking forward to tomorrow’s breakfast.
Every staff member, that we have come in contact with, is friendly and helpful. Marie, the receptionist, is a top notch employee. She has taken care of anything we need ( shuttle, bus schedule, Uber info., activities, dining, books to read...).It is very clear that she loves the hotel, and working with people. I said employee, but maybe she is an owner- she certainly speaks of the hotel with passion and love of the place.
We first heard of this hotel on Facebook. And we are so happy we booked Hotel La Rosa de America . We definitely recommend this hotel . 5⭐️ plus

Stayed: June 2018, traveled as a couple
Thank Denyse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 24 July 2018

Hello Denyse!
What a beautiful comment you gave us. Maria is the Operational Manager in the hotel and yes she likes to work and help the guest. I am sure she enjoyed your stay too.
For us is a pleasure to help the guest and make they to resolve the problems.
Please come back soon to La Rosa.

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Reviewed 6 June 2018 via mobile

Our flight was delayed, so we showed up 3 hours later than expected (12:30) at night. Someone was outside the reception building and he greeted us and asked if we needed anything to drink.
Our room was just the right size with both AC and a ceiling fan. The hotel grounds are fantastic a real oasis! Breakfast was traditional Costa Rican fare (not really my thing).
Checkout was smooth and the receptionist was friendly. A good value hotel near the airport.

Stayed: June 2018, traveled with family
Thank LunchboxPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 27 July 2018

Hello!
Thank you very much to come to La Rosa. We hope you come back soon!

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