After a terrific experience at an Holiday Inn Express and Suites in Montgomery, AL, we chose this hotel. Unfortunately it was a very poor excuse for a Holiday Inn.
When we arrived in the late afternoon, I had to search for someone to help me, there was no-one on the desk and the front office door was down a hallway! We were able to secure accommodation but upon entering the room, the smell of cigarette smoke was so thick that we had to leave it immediately. We were then given another room but the spray, or cleaning materials used was so strong it was overpowering. At this point we had been traveling for hours and were hungry and tired. My husband is disabled so it would have been a nightmare to move or find another hotel so we turned the AC to high and went out to eat.
The room was very tired looking and dated, we would never stay there again and although I travel a lot, I probably would not look for another of these hotels and that’s a shame.More
- Free Wifi
- Free parking
- Fitness center