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All reviews boa viagem omelette station i highly recommend this hotel room was large higher floor international standards one night stay included breakfast great breakfast business trip air conditioning tapioca gym brazil beach makeover fi
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Reviewed 23 April 2016 via mobile

I stayed here at Transamerica one month this year (from 24 march to 23 april)and last year some weeks.
So was unusual we had the selecao brasileira at Transamerica for some days.I took advantage for make some pictures with a very famous football players.
I got a luxury room.With this room you can enjoy a beautiful ocean view at south side.
The desk is kind and avaible and you can feel good .
The breakfast is reach of different types of exotic fruit.So there is also a woman that can cook and prepare some hot dish for you. You can enjoy also different kind of cake and ect......
You have also a gym and swimming pool.
Again the location is on boa viagem that is very beautiful and safety zone where you can make sport and have fun along the shore and beach.
For sure i ll be right back again.

Date of stay: April 2016
Trip type: Traveled on business
Thank Rikj_ita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Transamérica G, Gerente at Transamerica Prestige Beach Class, responded to this reviewResponded 25 April 2016

Dear Mrs.,
Your comment gladdens us with so many compliments.
We were very pleased to see that he felt comfortable with us during his long stay and prestiga the quality of our services, especially concerning the hospitality of our staff.
It's great to provide practical, pleasant stay and know that well we match your expectations.
We will always be at disposal and we hope you have many more opportunities to be in Recife. Tell us and is always welcome!

Relationship - Transamerica Hospitality Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2016 via mobile

My husband and I loved our time at the hotel. The staff was extremely friendly and helpful, the room was spacious and beautifully decorated and, even at 10:30 pm, the restaurant served scrumptious food in the room. The breakfast was also included and was the best.. With tropical fruit and local delicacies! I definitely recommend this hotel to anyone coming to Recife!

Date of stay: March 2016
Trip type: Traveled as a couple
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Transamérica G, Gerente at Transamerica Prestige Beach Class, responded to this reviewResponded 30 March 2016

Dear Mr.,
Thank you for registering your experience with us and with other travelers. We are pleased and happy to have welcomed and to have provided a pleasant stay through the quality of our services.
We appreciate your compliments and we hope you have the opportunity to return to Recife soon!

Relationship - Transamerica Hospitality Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 March 2016 via mobile

The staff is friendly. The place is a bit run down and not everything works properly (including the floor buttons in the lifts, which was a bit annoying). Food service was mediocre. I had something broken at least once a day in my room, and only 1 of these was actually fixed during my 4 day stay (the fire haArd was never fixed). Laundry service was atrocious. In fact, I asked for a form and a bag for laundry 4 times in 3 days. It wasn't until the night before I checked out that one was actually provided, and then it was of course too late.

We were a party of 5 with 4 rooms for 4 days, and a meeting room for two. The meeting room was a bit like a dungeon and there was perpetual problems with the AC (for some reason we were not allowed to have the remote control!). And, while we were meeting, staff barged in no less than 6 times - uninvited, unwanted, and without even knocking.

One of the 4 reservations was cancelled by the hotel in error (!!) and that created a bit of a crisis. When three of us asked for late check out within minutes of each other each was given a different allowable time, with a 4-hr range, with no rhyme or reason.

Date of stay: March 2016
Trip type: Traveled on business
Thank mes227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Transamérica G, Gerente at Transamerica Prestige Beach Class, responded to this reviewResponded 4 March 2016

Dear Sir,
First we would like to thank you for sharing your experience with us, which helps us improve our processes, reorient our team and provide you with more and more pleasant stays.
We are sorry for the reported inconveniences, as they do not match the quality we value.
Regarding the concession of late check-out, they are conditioned to hotel availability and check-in times of the other guests.
We will make the necessary adjustments in the processes to ensure more convenience in your future stays with us and we hope to have the opportunity of hosting you once more.

Relationship - Transamérica Hospitality Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 March 2016 via mobile

Lovely hotel, fabulous room, clean and spacious, reasonably priced and friendly staff! All in a very good trip! The gym could do with some modernisation so if that's what you're looking for in a hotel maybe look elsewhere, but other than that can't fault the hotel

Date of stay: February 2016
Trip type: Traveled on business
Thank jandkq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Transamérica G, Gerente at Transamerica Prestige Beach Class, responded to this reviewResponded 3 March 2016

Dear Mr.,
Thank you for registering your experience with us and with other travelers. We are pleased and happy to have welcomed and to have provided a pleasant stay through the quality of our services.
We appreciate your compliments and we hope you have the opportunity to return to Recife soon!

Relationship - Transamerica Hospitality Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 January 2016

It is difficult to fairly evaluate hotels in Brazil because they generally do not measure up to the standards travelers expect in the United States, Canada and Europe. The Transamerica is a business-style hotel in a great location in front of Boa Viagem and Pina Beaches in Recife. The rooms and king-sized beds are large, although the beds are not particularly comfortable. Rooms facing the beach have great views. Wi-Fi and breakfast were both adequate, but not great. The hotel staff were very nice and helpful. Although I have written a somewhat mixed review, I would stay at this hotel again. It's a good hotel in a good location.

Date of stay: January 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Transamérica G, Gerente at Transamerica Prestige Beach Class, responded to this reviewResponded 5 January 2016

Dear Mr.,
Thank you for registering your experience with us and with other travelers. We are pleased and happy to have welcomed and to have provided a pleasant stay through the quality of our services.
We appreciate your compliments and we hope you have the opportunity to return to Recife soon!

Relationship - Transamerica Hospitality Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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