Horrid service and internal systems. I had a booking voucher which said I could check in after 7am and checkout the next day before noon. When the following morning I informed I wanted to check out at 9.30am I was told I had stayed over 24 hours and had to pay for two nights!! When I queried what the checkout time in the voucher meant, they said the voucher was wrong!!! The receptionist even asked me "Have you never stayed in a hotel before?". A new hotel but clearly run by those not familiar with customer service.

Very nice and good hotel for staying at center of the city, good room service,The location of the hotel is perfect, next to the awesome Spencer Plaza Mall. For those who want to shop till you drop, stay in this hotel. Better still, you can do your shopping in the stores within T.Nagar, and ask them to deliver the stuff to the hotel.

Located in the Heart of the City, easily connected to different areas. Good and neat rooms, buffet breakfast. Wifi was poor and not accessible. If wifi was better, definitely a value for money. Definitely would recommend.