I had the pleasure of receiving exceptional service from Preethi and Rani during my stay at Residency hotel. Preethi, the supervisor, welcomed us with her warm smile and went above and beyond to ensure our needs were met. She listened attentively to our requests and promptly addressed them, leaving a lasting impression. I also appreciated Rani's kindness and warmth throughout my trip. She regularly checked in on us, offering valuable recommendations on local transportation, dining, and shopping. Both Preethi and Rani showcased their extensive knowledge of Chennai and the hotel, making us feel at home. Their dedication and expertise made my stay truly special. Thank you, Residency, for exceeding my expectations with service stars like Preethi and Rani. Keep up the outstanding work!

Good hospitality, well maintained property. Excellent location. Food is too expensive. Breakfast buffet spread is the same everyday, average quality and lacks the standard the hotel maintains. Rooms are spacious.
The food quality and breakfast buffet must improve.

Food & service was excellent in Black & white bar in residency hotel. Excellent service by Mr Mani who was the duty manager. Food was served hot and taste was excellent of both the chilli chicken and lamb sheek Kabab. Going on a Wednesday made sense as it was empty and was like your own home