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Road23767858119

Good experience

5.0 of 5 bubblesReviewed Aug 10, 2024
Hotel is too good I like very much, all employees are good specially facility service Mrs.Karpagam madam is very good . Everything is clean & Hygiene that thing is I like very much,so I give you 5 star . Even I Will recommend all my friends & Family.
Date of stay: August 2024
Room Tip: Nothing
Trip type: Traveled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at GreenPark Chennai, responded to this review
Responded Aug 13, 2024
Dear Guest,

Greetings from Green Park Chennai.

Thank you for taking the time to write such positive comments on TripAdvisor.

It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.
I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service.
We all graciously await your return to Green Park Chennai in the not too distant future.

Best Regards,
General Manager,
Green Park Chennai.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,180)
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3 - 8 of 4,180 reviews
Reviewed July 29, 2024

This is a very nice Hotel. Cleaning is done very nicely by Karpgam. Keep it up. Clothes are washed very nicely. The room is arranged properly. Everything in the room is clean and arranged in order everyday. Karpgam has cleaned my room on time everyday and arranged room items in a neat order.

Date of stay: July 2024
Trip type: Traveled with family
Thank Go30101260898
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at GreenPark Chennai, responded to this reviewResponded August 1, 2024

Dear Guest,

Greetings from Green Park Chennai.

Thank you for taking the time to write such positive comments on TripAdvisor.

It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.
I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service.
We all graciously await your return to Green Park Chennai in the not too distant future.

Best Regards,
General Manager,
Green Park Chennai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2024

I stayed here for 2 days awsome stay I have ever felt before. All stafs are very kind at me. Food was delicious, room cleaning extremely neat and clean. Everything super good and front office, facilitiy service workers are very kind. Karpagam mam took care very well and good. Anyway I had a perfect stay. Than k u green Park. Contact here for perfect stay. Njoy the day. And also my gratitude goes to all team members.

Date of stay: June 2024
Trip type: Traveled solo
Thank Nomad35092557541
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at GreenPark Chennai, responded to this reviewResponded August 1, 2024

Dear Guest,

Greetings from Green Park Chennai.

Thank you for taking the time to write such positive comments on TripAdvisor.

It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.
I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service.
We all graciously await your return to Green Park Chennai in the not too distant future.

Best Regards,
General Manager,
Green Park Chennai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2024

We had so many issues with stay at this hotel. We travelled to Chennai from USA to attend a marriage and booked 3 rooms, but while checking in we were told that they have some system issues and they cannot see the 3rd room booking from the third party website we used to book. Because of that we had to get alternative arrangements for our in laws. We were told that we will be called once the issue is resolved but no one contacted.

Some construction is going on at the hotel and we could see dust all over the place and because of heavy rains the entrance to the hotel was waterlogged preventing us from walking outside. The pillow in the room was really dirty , I took a picture and shoed to the staff. This was a very unpleasant stay for us , but worst experience was on the way.

Next day early morning I approached the hotel Staff before leaving to the marriage but I was told that the general manager is not available. We went to the marriage and after coming back at 2pm we were told that the third room issue was their mistake and they found that we actually had 3rd room booking during their audit. Since the night has already passed I asked them for the refund but they refused. They told us that the third party website through which we booked will refund our money. When I contacted the third party website they told us that the hotel staff is not picking up the phone. I am still waiting for the refund as I am writing this after two weeks.

If you are planning to stay this place, God bless you and be prepared to lose your peace of mind. I usually do not write negative reviews like this, but this experience was beyond the limit.

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hussain K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at GreenPark Chennai, responded to this reviewResponded August 1, 2024

Dear Guest,
Thank you for taking the time to tell us about your experience at the Green Park Chennai.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Green Park, we strive to provide a superior service experience for every customer, Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Punit Kumar.
General Manager.
Greenpark Chennai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2024

I recently stayed at the Green park for more than three days..it was a amazing experience for me..the staff was outstanding , courteous and professional. In particular in the front office area Mallika,Roshini and Praveen were very polite, helpful, and professional. i would recommend the Green park Chennai to anyone traveling to the area. In addition, the hotel itself is nothing short of amazing and the guest room are superb! recommend one...🤩🤩🤩🤩

Date of stay: July 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stay45003239844
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at GreenPark Chennai, responded to this reviewResponded July 13, 2024

Dear Guest,

Greetings from Green Park Chennai.

Thank you for taking the time to write such positive comments on TripAdvisor.

It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.
I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service.
We all graciously await your return to Green Park Chennai in the not too distant future.

Best Regards,
General Manager,
Green Park Chennai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2024

Seemantham function at Sesh Mahal, Green Park Hotel
Very good ambience....
Excellent hospitality ....Very tasty & good variety of food items, all of which were served patiently & very nicely....
On the whole we really felt happy having had our Function at this Venue....
We do recommend this place for all others, to have your happy celebrations here...
Thanks to all staff & management, for giving us a homely feeling & for their kind support in all ways...
Dr.Vanaja Vaithianathan...

Date of stay: June 2024
Trip type: Traveled with family
Thank Sightseer51689029239
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at GreenPark Chennai, responded to this reviewResponded June 11, 2024

Dear Dr. Vanaja Vaithianathan,

Thank you so much for taking the time to write such a wonderful review of your recent Seemantham function at Sesh Mahal! We are thrilled to hear that you had an "excellent experience" and that you found the ambience, hospitality, and food to be exceptional.

We take great pride in creating a welcoming and memorable experience for all our guests, and your kind words about our staff and management mean a lot to us. We are especially happy to hear that you felt a "homely feeling" during your function.

We truly appreciate your recommendation, and we look forward to welcoming you back for your future celebrations.

Sincerely,
Punit Kumar
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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