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Viz

Pleasant

5.0 of 5 bubblesReviewed Aug 13, 2024via mobile
The stay was pleasant and the food was excellent. The breakfast spread was really good catering to both Indian and Global cuisine. The staff were polite and welcoming especially Sunita. Would definitely recommend to anyone visiting Chennai.
Date of stay: August 2024
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajesh Elumalai, General Manager at The Raintree, St. Mary's Road, responded to this review
Responded Aug 14, 2024
Dear Vishnu,

Greetings of the day !

Thank you for your kind words. We’re thrilled to hear that you had a pleasant stay and enjoyed the excellent food. It’s great to know that our breakfast spread met your expectations with both Indian and global options.

We appreciate your praise for our staff, especially Sunita,

Thank you for highly recommending the Raintree St. Mary’s . We look forward to welcoming you back in near future.

Kind Regards,

Rajesh Elumalai
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 12, 2024

Food is delicious and service is extremely good. Milly especially was very attentive and service provided by her was excellent. Service was very fast and food was served promptly. Will definitely visit here again when we are back. Family oriented as well.

Date of stay: August 2024
Trip type: Traveled with family
Thank Chanderlekha K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajesh Elumalai, General Manager at The Raintree, St. Mary's Road, responded to this reviewResponded August 14, 2024

Dear Chandralekha,

Greetings of the day ! Thank you for your glowing feedback.

Thank you for choosing the Raintree St. Mary’s. We’re pleased to hear that you found the food delicious and the service exceptional. We’re especially pleased to know that Milly provided attentive and excellent service.

It’s great to hear that you appreciated the promptness and family-friendly atmosphere. thank you once again. We look forward to welcoming you back on your next visit.

Kind Regards,

Rajesh Elumalai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2024

While the room, the ambience and the amenities are nice, services are below average. I stayed at this hotel for two nights and I had to call and remind the reception multiple times for every little thing. They tend to forget what I had requested and when I would call again, an other person would start afresh.

Date of stay: August 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SP0419
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajesh Elumalai, General Manager at The Raintree, St. Mary's Road, responded to this reviewResponded August 14, 2024

Dear Guest,

Thank you for sharing your feedback.

We're pleased to hear that you liked the room, ambience, and amenities. However, we apologize for the inconvenience you experienced with our service. We regret that your requests were not handled efficiently.

Your comments are valuable, and we will train our staff and ensure this won’t happen again with any of our guest.

We look forward to welcome you back in near future.

Kind Regards,

Rajesh Elumalai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2024

Place is extremely clean, family friendly.Awesome breakfast included.You have a 15 minute foot massage and free laundry.Staff is very friendly and accomadative.A must stay place for a memorable trip in Chennai .
Location, price and service! 5 star rating from my trip for sure

Date of stay: August 2024
Trip type: Traveled with family
Thank Jayshree V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajesh Elumalai, General Manager at The Raintree, St. Mary's Road, responded to this reviewResponded August 14, 2024

Dear Jayshree,

Greetings of the day !

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an exceptional stay with us and enjoyed the cleanliness, friendly atmosphere, and our breakfast offerings. It’s great to know that the foot massage and laundry services added to your experience. Our team is dedicated to providing excellent service, and your kind words about our staff are greatly appreciated.

We look forward to welcoming you back for another memorable stay in Chennai in near future.

Kind Regards,

Rajesh Elumalai
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2024

Coziest Quietest Comfortable Hotel on Marquee Road in Chennai with VVIPs Walking in and out all day, all week and more. All my Meetings here have been super successful. Best Wishes and Good Luck to CeeBros and Partners for This Property and Their Hospitable Staff.

Date of stay: July 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ashwin V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajesh Elumalai, General Manager at The Raintree, St. Mary's Road, responded to this reviewResponded August 13, 2024

Dear Ashwin,

Greetings of the day !

Thank you for the wonderful feedback. We’re delighted to hear that you find our hotel to be the coziest, quietest, and most comfortable. It’s great to know that your meetings have been successful here.

We appreciate your best wishes and support for CeeBros and our team. We look forward to continuing to provide excellent service in near future.

Kind Regards,

Rajesh Elumalai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2024

The food is nice and light and the person waiting tables suggested the right amount of food. It wasn’t too spicy. The air conditioner in the restaurant was the right intensity. Not too cold inside. All in all a simple light experience. Can share food.

Date of stay: August 2024
Trip type: Traveled with family
Thank Paradise50752515861
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajesh Elumalai, General Manager at The Raintree, St. Mary's Road, responded to this reviewResponded August 13, 2024

Dear Guest,

Greetings of the day !

Thank you for your feedback. We're glad to hear that you enjoyed the food and found the portion sizes and spice level to your liking.

It's great to know that the air conditioning was comfortable and that you had a pleasant experience.

Thank you once again. We look forward to welcoming you back in near future.

Kind Regards,

Rajesh Elumalai
General Manager



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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