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The Westin Chennai Velachery
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Reviews (1,394)
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28 - 33 of 1,394 reviews
Reviewed 3 weeks ago via mobile

as you would expect with an SPG properly and Westin in particular, great standards and service. But the staff at this property were extra friendly. The chef at the amazing breakfast buffet took the time to explain each curry and Indian specialty to me and all the staff went the extra mile to help me and my group of friends. We stayed one night after arriving in Chennai late, had a delicious breakfast at the buffet, then left for Pondicherry.

Three days later we came back to the property to relax again before a late night flight. Though we didn’t stay there that night, staff remembered us and left us use the pool and changing rooms which was a lifesaver for freshening up before our flight.

Highly recommend!

Stayed: March 2018, traveled with friends
Thank TravelBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakshmananRamanathan, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 2 weeks ago

Dear TravelBella,

Renewed Greetings from The Westin Chennai Velachery!

Your valuable feedback interspersed with the kind words of commendation has served to make our day brighter and better. The team is committed to a unique experience for our guests at every step and receiving your acknowledgement of the same is a reward for all. Especially with your detailed recognition and appreciation of our hospitality, our whole team is glad and humbled. At our hotel, our associates always go that extra mile to provide utmost comfort to our guests and your kind remarks about their service, has made every staff proud of their performance. We are overjoyed to hear that all from you group delighted in our warmth and numerous offerings.

We welcome you all to be impressed again and again with our impeccability. Looking forward to such occasions! Do follow our social media pages to know more about us, our hospitality and interesting deals! Once again a big Thank You to you and your group.

Stay Well,
Lakshmanan Ramanathan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This is my second stay at this location. Like the first, the stay was extremely pleasant. Staff are friendly and are focused on providing the best possible service. Special call-outs to Srikanth (restaurant floor manager), Sai and Chintan (restaurant servers) and Manisha and Ching (restaurant greeters). Also the housekeeping staff, Trina and Febbin, led by Vidya, insured that my stay was as comfortable as it could possibly be. I look forward to my next stay.

  • Stayed: March 2018, traveled on business
    • Value
    • Rooms
    • Service
1  Thank sn4856215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakshmananRamanathan, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 2 weeks ago

Dear sn4856215,

We would like to thank you for choosing to stay with us and also for providing us with your positive feedback and review.

We, at Westin, endeavour to be a partner in our guests’ well-being before, during, and after their stay while ensuring they leave feeling better than when they arrived. It pleases us to learn you had a pleasant and revitalising stay experience with us. Each of our signature offerings have been designed with a better you in mind and we could not have been happier to learn that your experience with us was at par with your expectations. Our associates are our biggest assets and your special mention about them shall be conveyed to all.

Once again a big thank you for your excellent and truly recommending review. Looking forward to welcoming you to The Westin Chennai Velachery each time you visit Chennai. Do follow our social media channels too know more about our happenings and offerings.

Stay well,
Lakshmanan Ramanathan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

I was on a business trip to Chennai my friends recommended Westin.I stayed in a pool view room which was spacious and really well maintained.A special mention to the floor lady VIDYA and her amazing towel art,no matter what or when she was always there to assist us.Housekeeping staff go above and beyond to take care of their guest.Food and service at seasonal taste was excellent.Overall Westin exceeded my expectations.I will definitely recommend Westin to all my friends and family.

Stayed: March 2018
Thank rabiee89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakshmananRamanathan, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 3 weeks ago

Dear rabiee89,

We would like to thank you for choosing to stay with us and also for providing us with your positive feedback and review.

We, at Westin, endeavour to be a partner in our guests’ well-being before, during, and after their stay while ensuring they leave feeling better than when they arrived. It pleases us to learn you had a pleasant and revitalising stay with us. Each of our signature offerings have been designed with a better you in mind and we could not have been happier to learn that your experience with us was at par with your expectations. Our associates are our biggest assets and your special mention about them shall be conveyed to all.

Once again a big thank you for your excellent and truly recommending review. Looking forward to welcoming you to The Westin Chennai Velachery each time you visit Chennai. Do follow our social media channels too know more about our happenings and offerings.

Stay well,
Lakshmanan Ramanathan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Stayed here on a business trip. Everything from entry to exit was without fault. Staff, room, food were all excellent. I had a large room on the third floor...very, very comfortable. Can fully recommend The Westin Chennai.

Stayed: March 2018, traveled on business
Thank Japanesereds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakshmananRamanathan, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 3 weeks ago

Dear Japanesereds,

Greetings from the Westin Chennai Velachery,

Many thanks for your patronage and review. It was an honor to host you at our hotel; your pleasant review detailing your stay experience has been noted with delight.
The Westin Chennai Velachery is your address for comfort and luxury in Chennai. We offer refreshing ambience, world-class amenities and bespoke service to make our guest’s stay memorable. Your appreciation about our services are truly valued by the entire team.

We thank you again for staying with us and reviewing us on this public forum. It was a pleasure to host you and we look forward to welcome you again, soon!

Stay Well,
Lakshmanan Ramanathan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Best hotel in Chennai, i stay in different hotels but Westin gave different experience to me ,They make a fast check in procedure. Friendly Staff, professional and great Smile. Thanks to every one for my stay better.

  • Stayed: November 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Micheal463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakshmananRamanathan, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 3 weeks ago

Dear Micheal463,

Renewed Greetings from The Westin Chennai Velachery!

Thank you for uplifting the spirit of our team with your wonderful review, which gives a huge thumbs up to our service culture. Our associates are passionate about their job and we are glad to know that their dedication made your stop over at par with excellence. Your special appreciation of our staffs has been received with great gusto by them all.

We thank you again for your lavish compliments and recommendation. Looking forward to your frequent visits! Also, do follow our social media pages to know more about us and our happenings.


Stay Well,
Lakshmanan Ramanathan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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