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DayTrip46239879413

Wow stay and celebration

5.0 of 5 bubblesReviewed Aug 25, 2024
We had a wonderful experience staying and celebrating my husband's bday in The Leela palace. We received exemplary service from semontika and the receptionists for arranging the b'day celebration there with cake and fresh flower bouquet. Also dinner and breakfast was excellent- chilli sauced mushroom starter is a must try here.
Date of stay: August 2024
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this review
Responded Aug 28, 2024
Dear guest,

Thank you for choosing The Leela Palace Chennai to celebrate your husband's birthday! We are truly delighted that your experience with us was wonderful and that the birthday celebration was memorable.

Semontika and our reception team will be thrilled to know that their efforts to make your day special were appreciated. We’re glad you enjoyed the cake and fresh flower bouquet—it’s the little touches that we believe make all the difference.

We’re also pleased that your dining experience was excellent, with the chilli sauced mushroom starter standing out as a highlight. It’s always rewarding to hear when our guests enjoy our culinary offerings.

Thank you once again for your kind words. We look forward to welcoming you back for more special moments at The Leela Palace Chennai.

Warmly,

K M Chengappa
Vice President & General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5,211)
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19 - 24 of 5,211 reviews
Reviewed August 20, 2024

Excellent experience in hotel..food is very tasty and specifically complimentary cake..
Excellent service. Reception staff is also very supportive. Lobby area and spectacular restaurants is very good. Sea view room experience also excellent...thank you the leela palace

Room tip: Excellent
Date of stay: August 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Meander55414391321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 28, 2024

Dear guest,

Thank you for taking the time to share your experience at The Leela Palace Chennai. We’re absolutely delighted to hear that your stay with us was marked by excellent service, and that you enjoyed our culinary offerings, especially the complimentary cake. It’s always a pleasure to know that our guests appreciate the little touches we add to make their stay special.

We’re also glad that our reception team made you feel welcome and supported. Our lobby and restaurants are designed to offer a blend of luxury and comfort, and it’s wonderful to hear that you enjoyed them, along with the serene sea view from your room.

Your kind words inspire us to continue delivering memorable experiences. We look forward to welcoming you back for another exceptional stay at The Leela Palace Chennai.

Warmly,

K M Chengappa
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2024

We stayed in Leela Palace Chennai from 15th-18th Aug 2024. The sea-facing room was cosy and filled with all the amenities. The breakfast was lavish and delicious. The view was amazing.
Thanks to Ajit Anurag for going extra mile to make our stay comfortable. Right from check-in, to helping us out with day excursion, arranging hotel breakfast and a smooth checkout, the experience was wonderful.
A special thanks to Sneha Rajat as well who made sure that we had a comfortable stay.
All in all a true definition of a luxury-stay. This is one trip that my daughters will remember for ever. Thanks to Leela Palace, Chennai for showing us what true Luxury is.

Date of stay: August 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KAVYA D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 20, 2024

Dear guest,

Thank you for choosing The Leela Palace Chennai for your stay and for sharing such a heartwarming review! We’re thrilled that you and your family enjoyed the luxury and comfort of our sea-facing room and the lavish breakfast spread. It’s wonderful to hear that Ajit Anurag and Sneha Rajat contributed to making your stay memorable by going the extra mile in ensuring a seamless experience, from check-in to arranging your day excursions.

We're so glad that your daughters will carry these memories with them. Your words truly encapsulate what we strive for every day—delivering an experience that defines luxury in every way. We look forward to welcoming you back for more unforgettable moments!

Warmly,

K M Chengappa
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2024

The staff arranged a cake for my daughter's birthday. All the staff have a pleasant disposition...food was good. Recommended as a worthy stay for family.
Disappointed as swimming pool was under maintenance during our stay. But the staff offered to take us to the pool in the next Somerset campus.

Date of stay: August 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Athiappan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 20, 2024

Dear guest,

Thank you for your kind words and for recommending us as a worthy stay for families! We’re delighted to hear that your daughter’s birthday was made special with a cake, and that our team’s pleasant disposition added to your experience. We understand your disappointment regarding the pool maintenance, but we’re glad our team could offer an alternative at the nearby Somerset campus. We hope to welcome you back soon for an even more seamless and enjoyable stay at The Leela Palace Chennai!

Warmly,

K M Chengappa
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2024

Sea view rooms have an amazing full face view with the bathtub especially..

For Breakfast, don’t miss the freshly baked croissants!
Fruit assortment and the spread is one not to miss!
Dosa, coffee, fresh juices, puri… can’t mention anymore..
The staff is there to pamper you.
They went the extra mile to get us a cake for our anniversary we were celebrating..

Date of stay: August 2024
Trip type: Traveled with family
Thank ArunV505
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 20, 2024

Dear guest,

Thank you for your heartwarming review! We're thrilled to hear that you enjoyed the stunning sea view from your room and that our staff went the extra mile to pamper you during your stay. It's wonderful to know that the freshly baked croissants and the diverse breakfast spread left a lasting impression, and that you were able to celebrate your anniversary with a special cake arranged by our team. Your kind words inspire us to continue delivering exceptional experiences, and we can't wait to welcome you back for more unforgettable moments at The Leela Palace Chennai!

Warmly,

K M Chengappa
Vice President & General Manager





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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2024

From our welcome at the reception to the stay, room, bathrooms, service and food was extremely good.
Special mention to Sneha and team who went all out to make our special extra special
Semontika was also very pleasant and went out of her way to make us feel special .

Date of stay: August 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Trail191661
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 20, 2024

Dear guest,

Thank you for taking the time to share your wonderful feedback. We are delighted to hear that every aspect of your stay, from the welcome at reception to the service, rooms, and food, exceeded your expectations. It’s heartwarming to know that Sneha and her team, along with Semontika, played such a significant role in making your experience extra special. Your kind words will certainly be shared with them, and we are thrilled that their efforts made your stay memorable. We look forward to welcoming you back to The Leela Palace Chennai for another exceptional experience!

Warmly,

K M Chengappa
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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