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Nomad28872973198

Absolutely the palace experience

5.0 of 5 bubblesReviewed 4 weeks ago
The staff were absolutely welcoming and made our trip enjoyable and memorable. beginning to the end ‘the palace experience’
Special thanks to Shomali Guest relations manage for making our stay personalized and meeting our needs.
It was surely a Leela Palace experience!!!
Will be going back again.
Date of stay: August 2024
Trip type: Traveled with family
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this review
Responded 4 weeks ago
Dear guest,
Thank you for sharing such a lovely review! We're delighted that our staff made your trip enjoyable and memorable from start to finish. It’s wonderful to hear that Shomali, our Guest Relations Manager, went above and beyond to personalize your stay and meet your needs. We're thrilled that you experienced the true essence of The Leela Palace. We can’t wait to welcome you back for another exceptional stay!
Warmly,

KM Chengappa
Vice President & General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5,202)
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13 - 18 of 5,202 reviews
Reviewed 4 weeks ago

The stay was excellent. The room was beautiful and the staff are amazing. I was taken care of by Semontika, she arranged a cake for us which was very sweet. I would definitely recommend this property to anyone. This is a great place to stay and you can’t go wrong.

Date of stay: August 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Inspire39042134516
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay and that the room and service met your expectations. It's especially heartwarming to know that Semontika made your visit extra special with the thoughtful cake arrangement. Your recommendation means a lot to us, and we look forward to welcoming you back to The Leela Palace Chennai for another exceptional stay!

Warmly,

KM Chengappa
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have a like food and enjoy the your excellent service I have good hotel staff and enjoyment Im very happy to jairny for your hotal and his stap is very polite and helpful every time' and I'm happy to yenjong jairny in Chennai heri good city and heri good pepal

Date of stay: August 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adventure14608523256
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you so much for your kind words! We're delighted to hear that you enjoyed the food and service at our hotel. It’s wonderful to know that our staff made your stay enjoyable and that you had a pleasant experience in Chennai. We hope to welcome you back to The Leela Palace Chennai soon for another great journey!

Warmly,

KM Chengappa
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Good stay thanks to monolina will definately stay again good staf well mannered stay was good will come back for staff and courtsey . monolina gave me a good room and her behaviour was well mannered and staff courtsey her polite behaviour and stay was good

Date of stay: August 2024
Trip type: Traveled solo
Thank ArivuAjay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded 4 weeks ago

Dear guest,
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Monolina and our team made your stay special. Your kind words about their courtesy and attention to detail are much appreciated. We're glad that you enjoyed your room and the overall hospitality. It’s always a pleasure to welcome guests who appreciate the warmth and care we strive to offer. We look forward to having you back at The Leela Palace Chennai for another memorable stay. Safe travels until then!
Warmly,

KM Chengappa
Vice President & General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2024

Awesome and great stay, good environment, and very helpful staff. Good food and well-behaved staff. The people are very nice and the gestures are also good. Overall, my review is very good. I will recommend others to stay and have a good stay.

Date of stay: August 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Debashis C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 9, 2024

Dear guest,

Thank you for sharing your wonderful experience at The Leela Palace Chennai! We're thrilled to know that you had an awesome stay and enjoyed our environment, food, and hospitality. Our team is dedicated to providing exceptional service, and it’s heartening to hear that their efforts made your visit memorable. Your recommendation means the world to us, and we look forward to welcoming you back for another great stay in the future.

Warmly,
K M Chengappa
Vice President & General Manager

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Reviewed August 7, 2024

The staff excelled at the serving us making our stay a memorable one.
Each and everyone strived to provide what was asked off them. Appreciate and thanks to each of those individuals.
Thank you Leela Palace Chennai.
Cared home away from home

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SriVi S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 8, 2024

Dear guest,

Thank you for your kind words and for choosing The Leela Palace Chennai. We are delighted to hear that our team made your stay a memorable one and that you felt well cared for, just like home. Our staff takes great pride in providing personalized service to ensure each guest's experience is exceptional. Your appreciation means a lot to us, and we look forward to welcoming you back for another wonderful stay. Safe travels until then!


Warmly,
K M Chengappa
Vice President & General Manager



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