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Srividya

Felt at home - Nurtured and peaceful

4.0 of 5 bubblesReviewed Aug 6, 2024
The staff excelled at the serving us making our stay a memorable one.
Each and everyone strived to provide what was asked off them. Appreciate and thanks to each of those individuals.
Thank you Leela Palace Chennai.
Cared home away from home
Date of stay: July 2024
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this review
Responded Aug 8, 2024
Dear guest,

Thank you for your kind words and for choosing The Leela Palace Chennai. We are delighted to hear that our team made your stay a memorable one and that you felt well cared for, just like home. Our staff takes great pride in providing personalized service to ensure each guest's experience is exceptional. Your appreciation means a lot to us, and we look forward to welcoming you back for another wonderful stay. Safe travels until then!

Warmly,
K M Chengappa
Vice President & General Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5,211)
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28 - 33 of 5,210 reviews
Reviewed August 5, 2024

Rooms were so clean. Well taken care of. We had a buffet breakfast - it had a variety of options . A swimming pool with no extra charge . Overall was very amazing clean and affordable compared to other places . You definitely get your moneys worth .

Date of stay: August 2024
Trip type: Traveled with family
Thank Escape04432908543
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 6, 2024

Dear Guest,

Thank you for sharing your experience with us! We're thrilled to hear that you found your stay at The Leela Palace Chennai to be clean, well-maintained, and great value for money. It's wonderful to know that you enjoyed our variety-filled buffet breakfast and our swimming pool. We strive to provide an exceptional experience for all our guests, and we're glad that we met your expectations. We look forward to welcoming you back for another amazing stay.

Warmly,
K M Chengappa
Vice President & General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2024

We came for royal ball room banquet and the food is so good and delicious,mr manoj &mr shiva from banquet service was so humble and pleasing ,it was overwhelming and great experience and we were assisted by the above mentioned members ❤️❤️❤️

Date of stay: August 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Navigate65505459016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded August 6, 2024

Dear Guest,

Thank you for your wonderful review! We are delighted to hear that you had such a positive experience at the Royal Ballroom and enjoyed the delicious food. Your kind words about Mr. Manoj and Mr. Shiva have been passed along to them, and they are thrilled to have made your visit memorable. At The Leela Palace Chennai, we strive to provide exceptional service, and it’s heartwarming to know that our team succeeded in making your event special. We look forward to welcoming you back for more such delightful experiences.

Warmly,

K M Chengappa
Vice President & General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2024

Our family's get-together was a huge success, all thanks to Prishita and Vinod ji's incredible planning and the super attentive staff. Dinner was absolutely fantastic, everyone raved about it! Thanks a ton for making it such a memorable evening!

Kapil

Date of stay: July 2024
Trip type: Traveled with family
Thank Kapil C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 25, 2024

Dear guest,
Thank you for your wonderful feedback! We are thrilled to hear that your family’s get-together was a huge success.

We are delighted that Prishita and Vinod ji's planning, along with our attentive staff, made your evening memorable. It's fantastic to know that the dinner was enjoyed by everyone.

We look forward to welcoming you back for more memorable occasions in the future.
Warmly,

KM Chengappa
Vice President & General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2024

My recent stay at The Leela Palace Chennai was fantastic. Our sea view room offered amazing views and was beautifully decorated.
Special thanks to Samrat, our floor butler, for his attentiveness, and to Sneha from housekeeping for her helpful service.
The breakfast buffet was great, with a wide variety of options to choose from.
Though the pool was under renovation, the hotel arranged for us to use the facilities at a nearby hotel, which was a thoughtful touch.
Overall, an outstanding experience with excellent facilities and service. Highly recommend!

Date of stay: July 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dream28569675030
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 25, 2024

Dear guest,

Thank you for sharing your wonderful feedback about your recent stay at The Leela Palace Chennai. We are thrilled to hear that you had a fantastic experience and enjoyed the beautiful sea view from your room.

Special thanks for acknowledging Samrat and Sneha for their exceptional service. We are proud to have such dedicated team members who strive to make our guests' stays memorable.

We’re glad you appreciated the breakfast buffet and the variety of options available. I apologize for the pool renovation, but I’m pleased to hear that the arrangement to use the facilities at a nearby hotel was a satisfactory solution for you.

Thank you for your high recommendation. We look forward to welcoming you back for another outstanding experience in the future.
Warmly,

KM Chengappa
Vice President & General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2024

We had a lovely time at the Leela Palace in Chennai. The staff were very helpful, buffets were great!
Unfortunately the pool was not functional during our stay but we were provided an option to leverage the facilities at the Somerset hotel nearby.

Date of stay: July 2024
Trip type: Traveled with family
Thank Anitha R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chengappa KM, General Manager at The Leela Palace Chennai, responded to this reviewResponded July 23, 2024

Dear guest,

Thank you for sharing your feedback about your recent stay at The Leela Palace Chennai. We’re delighted to hear that you had a lovely time and enjoyed the helpfulness of our staff and the buffets.

I apologize for the inconvenience caused by the pool being non-functional during your stay. I’m glad we were able to offer you access to the facilities at the Somerset hotel nearby.

We appreciate your understanding and hope to have the opportunity to provide you with a complete experience, including our pool, on your next visit.
Warmly,

KM Chengappa
Vice President & General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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