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All reviews excellent service t nagar pondy bazaar travel desk pleasant stay excellent hotel breakfast spread special mention room service special thanks excellent stay delicious food the heart of the city great experience courteous staff great hospitality rooms are spacious
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Reviewed June 4, 2018

Stayed here on a business trip in May 2018. The room was lovely, very clean, comfortable and spacious, with views over the city. Would thoroughly recommend this hotel to anyone visiting Chennai. Excellent service throughout my stay.

Room tip: Multiple adaptors possible; usb charging and mobile charging available via room facilities.
Date of stay: May 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sararyder2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded June 5, 2018

Dear Guest,
Vanakkam and Good Wishes!
With the endeavour to offer flawless services, we have accumulated the best amenities and have a dedicated team that ensures seamless experiences for all our guests. Thank you for applauding our comfortable accommodation, strategic location and prompt service offered at the hotel.
Thank you for your kind recommendation. We hope that you will continue choosing to stay with us in the future as well. Stay updated on our offers and promotions through our social media channels and website.
Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2018

It was a good experience to stay there. In fact, they allowed us to take breakfast before our check in day since we check out early. Staffs were amiable. Loved the complimentary fruits and chocolates at night.

Date of stay: May 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank hirared24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded June 5, 2018

Dear Guest,
Vanakkam and Good Wishes!
Many thanks for taking out time to review us on TripAdvisor and sharing your stay experience with us. We are glad to learn that our courteous associates, complimentary services and warm hospitality impressed you.
It was a pleasure serving you and your family. We look forward to welcoming you back soon. Do connect with us through our social media channels and stay updated on upcoming offers and promotions.
Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2018

I stayed in grt grand which I relished totally . Very safe and secure place for women traveling alone. Extremely courteous staff and very helpful.i would love to stay here when ever I travel to Chennai

Room tip: Nice ambiance
Date of stay: May 2018
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank hemaselvan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded June 4, 2018

Dear Guest,
Vanakkam and Good Wishes!
With the endeavor to offer flawless services, we have accumulated the best amenities and have a dedicated team that ensures seamless experiences for all our guests. Thank you for applauding the warm services offered at the hotel.
The team is delighted to receive the accolades and we hope that you will continue choosing to stay with us in the future as well. Stay updated on our offers and promotions through our social media channels and website.
Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2018

Have stayed several times here, I used to like it a lot.
This time the restaurant experience was less than satisfactory.
The orders placed arrived very late even (over 30-40 min)when it did not appear busy.
I recommended into one of my close family ( she moved from another facility just for me) She was not happy at all.

Date of stay: May 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank vasanthi s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded June 4, 2018

Dear Guest,
Vanakkam and Good Wishes!
Though our aim is to curate only perfect stay experience for our guests, we regret the inconvenience that you had to face. We assure you that keeping our guests happy is always a priority and we take special care to ensure the same.
Your concerns have been noted and shared with the team to make sure that the rectifications can be done at the earliest. We hope to have another opportunity to welcome you with enhanced services and warm hospitality in the future.
Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2018

Hotel is in the heart of market area specially Thyagaraja Nagar and hence it is very approachable also good quality food and staffs are very courteous.One stop solution when you come with family and look for a star accomodation .

Room tip: Well maintained
Date of stay: May 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Amaresh S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded June 4, 2018

Dear Guest,
Vanakkam and Good Wishes!
Many thanks for taking out time to review us on TripAdvisor and sharing your stay experience with us. We are glad to learn that our strategic location, culinary spread, courteous associates and warm hospitality impressed you. Thank you for the recommendation!
It was a pleasure serving you and your family. We look forward to welcoming you back soon. Do connect with us through our social media channels and stay updated on upcoming offers and promotions.
Best Regards,
Shiv Kiran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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