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Mark S
Hereford, United Kingdom

Pleasant friendly hotel

4.0 of 5 bubblesReviewed Dec 19, 2023via mobile
This is a lovely little hotel in the Egmore district. Stayed here for 2 nights - rooms were clean, comfortable, spacious. There is a very small gym on the 4th floor that needs some maintenance but is functional. The restaurant is very good and both breakfast and supper were enjoyable. There are several shops and eateries within easy walking distance. The WiFi was good when working. The staff were helpful and friendly. If I came to Chennai again I would happily stay here - it’s family friendly and comfortable.
Date of stay: December 2023
Room Tip: Street facing rooms best as at least they have a view
Trip type: Traveled with family
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The Madras Grand, manager at The Madras Grand, responded to this review
Responded Dec 20, 2023
Dear Mark,
Thank you for your lovely feedback! We are thrilled to hear that you had a comfortable and enjoyable stay at our hotel in the Egmore district. Our team takes pride in providing clean and spacious rooms, as well as excellent service. We appreciate your feedback regarding the gym, and we will ensure that it receives the necessary maintenance. It's great to know that you enjoyed our restaurant's delicious meals and the convenient location with nearby shops and eateries. We apologize for any issues with the WiFi and appreciate your patience. Should you visit Chennai again, we would be delighted to welcome you back for another family-friendly and comfortable stay.

Warm Regards,
The Madras Grand Team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1 - 6 of 7 reviews
Reviewed December 15, 2023 via mobile

Very good hotel . 5 star service and clean . Only 2 years old hotel in good location for everything. Excellent food by their restaurant. Only disadvantage is no alcohol allowed inside. Other than that love it compared to other 4 stars hotel near by . Stayed there 5 days .

Date of stay: December 2023
Trip type: Traveled as a couple
Thank thabotharanv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Madras Grand, manager at The Madras Grand, responded to this reviewResponded June 14, 2024

Dear Thabotharan,
Thank you for your excellent feedback! We're thrilled to hear that you enjoyed our 5-star service, cleanliness, and location. We're delighted that you loved the food from our restaurant as well. Your kind words mean a lot to us! We appreciate your support and hope to welcome you back soon for another wonderful stay.

Warm Regards,
The Madras Grand Team.

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Reviewed September 11, 2023

good location, comfortable stay, efficient service, value for money. easy to commute to and fro with local autos, uber, ola etc., staff are attentive especially in the restaurant. Limited parking but not sure.

Room tip: limited parking so please check, but easy access from railway station
Date of stay: July 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Passport23474784615
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Madras Grand, manager at The Madras Grand, responded to this reviewResponded June 17, 2024

Dear Guest,
Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our convenient location, comfortable stay, and efficient service. It's great to know that you found our staff attentive, especially in the restaurant. We appreciate your kind words and look forward to welcoming you back soon!

Warm Regards,
The Madras Grand Team.

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Reviewed December 28, 2022

Excellent hotel in the strategic areas of EGMORE. Courtesy reception staff . The breakfast buffet was good. Friendly and helpful staff, especially ashwin, suresh& vijay. I would like to stay there again when I visit Chennai. Thanks.

Date of stay: December 2022
    • Value
    • Location
    • Service
Thank Getaway56292119455
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Madras Grand, manager at The Madras Grand, responded to this reviewResponded June 18, 2024

Dear Guest,
Thank you for sharing your experience with us! We are delighted to hear that you enjoyed our hotel's convenient location in Egmore, the breakfast buffet, and the service provided by our staff, especially Ashwin, Suresh, and Vijay. We look forward to welcoming you back on your next visit to Chennai! Thank you.

Warm Regards,
The Madras Grand Team.

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Reviewed December 28, 2022

Good location to connect with public transportation. Walking distance to a grocery store. Has 24/7 front desk service. It is a clean and safe location. Staff are very helpful, courteous and helpful. Hope they can keep up the quality over the years.

Room tip: Limited parking for guests; You are not staying here for the view; the staff are quick to fix problems or issues.
Date of stay: November 2022
    • Location
    • Rooms
    • Service
1  Thank pdivad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Madras Grand, manager at The Madras Grand, responded to this reviewResponded June 18, 2024

Dear Pxd,
Thank you for your wonderful feedback! We're delighted to hear that you found our location convenient and our staff helpful. We strive to maintain high standards of cleanliness and safety. Your kind words motivate us to keep up the good work. Look forward to welcoming you again!

Warm Regards,
The Madras Grand Team.

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Reviewed December 24, 2022 via mobile

Highly Recommended for friendly staff and cleaning. Buffet breakfast & restaurant has multiple options. Centrally located near the railway station and accessible to a famous location in the city. The cost of the room is equalled to a star category hotel with all amenities

Date of stay: December 2022
Trip type: Traveled on business
1  Thank Ibu_1993
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Madras Grand, manager at The Madras Grand, responded to this reviewResponded June 18, 2024

Dear Mohammed,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our friendly staff, cleanliness, and the variety of options available in our buffet breakfast and restaurant. We're glad to hear that you found our location convenient and enjoyed the amenities. We hope to welcome you back soon!

Warm Regards,
The Madras Grand Team.

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