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Advocate

An Amazing Place to Be: Saista is the Real Angel

5.0 of 5 bubblesReviewed 3 weeks ago
Ms Saista the House Keeping Manager had booked room for me on my sudden visit although there was excessive occupancy!

As always this hotel is second home of mine.

She and her staff members had customised my room in accordance to my choices and preferences and that always makes me feel a privileged guest

The experience of my two hours long spa treatment was extraordinary and the therapist Ms Shushmita took special pains and care to feel me relaxed and heavenly after whole day long tiresome travel

Mr Anuj Jha got prepared the most delicious and mouthwatering meal matching my tastebuds exactly

The Taj Wellington Mews, Chennai staff know your nerves when you are a regular guest

It is customary to welcome you with kumkum tilak and garland, your favourite exotic fruits at your room desk and so on

It has always been a lovely stay

Once again i must thank Ms Saista in specific in addition to Ms Shushmita and Mr Anuj Jha.

They touched my heart once again and stole it with love and care
Date of stay: August 2024
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Owner at Taj Wellington Mews Chennai, responded to this review
Responded 3 weeks ago
Dear Guest

Greetings from Taj Wellington Mews, Chennai!

It was indeed a pleasure to have you stay at Taj Wellington Mews, Chennai and we appreciate your time to share feedback.

We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations.

Thank you for your generous compliment for all associates who work with us. Your words will be a tremendous source of inspiration for them.

The team and I look forward to your continued visits and we assure you of our best service and attention at all times .

Warm Regards

Shilpa Rameja
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (794)
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Reviewed 4 weeks ago

This unique property mostly managed by women ( understand its 90 % of the total staff) is surely in my list of top 10 hotels in hospitality, exceptional services and customized food offering.
In our long stay of almost 2 months, the Executive Chef, other Chefs, kitchen support teams went out of the way to prepare special food based on dietary recommendations.
Front office, house keeping and engineering department were very prompt in catering to our requests....always with a smile.
It will not be fair to just name a few from the group of Managers, Astt. Managers and their superb team members.

Room tip: Metro rail construction may go on for next few months in front of the hotel. Please keep some buffer travel time during rush- hour.
Date of stay: June 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SamG2000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 3 weeks ago

Dear Guest

Greetings from Taj Wellington Mews, Chennai!

It was indeed a pleasure to have you stay at Taj Wellington Mews, Chennai and we appreciate your time to share feedback.

We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations.

Your words will be a tremendous source of inspiration for them.

The team and I look forward to your continued visits and we assure you of our best service and attention at all times .

Warm Regards

Shilpa Rameja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I stayed two nights and enjoyed the hospitality. Facility is clean and refreshing.
Can have more good options - in particular some lighter ones for people opting for Salads and other healthy options.

Recommend for family and Business stays.

Date of stay: August 2024
Trip type: Traveled on business
Thank Odyssey67471544480
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 4 weeks ago

Dear Guest

Greetings from Taj Wellington Mews, Chennai!

It was indeed a pleasure to have you stay at Taj Wellington Mews, Chennai and we appreciate your time to share feedback.

We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations.

Your words will be a tremendous source of inspiration for them.

The team and I look forward to your continued visits and we assure you of our best service and attention at all times .

Warm Regards

Shilpa Rameja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Excellent Property with breath taking sea view at higher floors. Extra Spacious rooms with balcony and a small kitchen with all amenities. Extremely courteous staff. Buffet Breakfast spoils you for choices. Large Gym with all equipment.

Room tip: Stay on higher floors with sea-view and balcony
Date of stay: August 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anurag M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 4 weeks ago

Dear Guest

Greetings from Taj Wellington Mews, Chennai!

It was indeed a pleasure to have you stay at Taj Wellington Mews, Chennai and we appreciate your time to share feedback.

We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations.

Your words will be a tremendous source of inspiration for them.

The team and I look forward to your continued visits and we assure you of our best service and attention at all times .

Warm Regards

Shilpa Rameja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Came to Chennai on a business trip and the Taj was both a comfortable sanctuary and a home away from home. All the staff were warm, friendly and extremely helpful. One of the highlights of my trip. Love the attention to detail like the cookies served with my hot chocolate.

Date of stay: August 2024
Trip type: Traveled solo
Thank Happiness18540978937
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 4 weeks ago

Dear Guest

Greetings from Taj Wellington Mews, Chennai!

It was indeed a pleasure to have you stay at Taj Wellington Mews, Chennai and we appreciate your time to share feedback.

We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations.

Your words will be a tremendous source of inspiration for them.

The team and I look forward to your continued visits and we assure you of our best service and attention at all times .

Warm Regards

Shilpa Rameja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Convenient location comfortable beds all smiles welcome delicious food. What else can you ask for at the Taj. From a surprise upgrade to a complimentary late check out, we felt at home and enjoyed their hospitality - my little one wants to come back again and so do we.

Date of stay: August 2024
Trip type: Traveled with family
Thank shreekary2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 4 weeks ago

Dear Guest

Greetings from Taj Wellington Mews, Chennai!

It was indeed a pleasure to have you stay at Taj Wellington Mews, Chennai and we appreciate your time to share feedback.

We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations.

Your words will be a tremendous source of inspiration for them.

The team and I look forward to your continued visits and we assure you of our best service and attention at all times .

Warm Regards

Shilpa Rameja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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