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Shiv
Chennai (Madras), India

Euphoric Stay!!😎😎

Review of Accord Chrome
5.0 of 5 bubblesReviewed Jul 7, 2024
Peaceful location to stay..
Great staffs with excellent hospitality throughout our stay there…
One of the best stay we had in recent times..
Room services, reception, security were super professional..
Rooms are very clean and hygienic..
Our boy “Mouli” charming and kind guy made arrangements and taken care of our needs till we loaded our luggage back to car from our arrival.. we stayed for a short period of time but it was memorable..
His smiling face and his response does make you to feel energetic.. no offence please as I haven’t mentioned anyone’s name other than him..
Buffet at Gardenia were also good
Would love to visit back again..
Date of stay: July 2024
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Accord Hotels and Resorts, General Manager at Accord Chrome, responded to this review
Responded Jul 10, 2024
Dear Mr. Shiv,

Thank you for your thoughtful review. We're glad to hear our serene location and the excellence of our staff added to the pleasure of your stay. We appreciate your particular mention of Mouli and your satisfaction with our rooms, services, and security. We're also happy to know you enjoyed our buffet at Gardenia. Your feedback is precious and helps us aspire to higher standards of hospitality. We eagerly anticipate your next visit. Thank you again.

Best Regards,
Ravisankar Radhakrishnan
General Manager
Accord Chrome
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 7, 2024

The rooms were spacious and clean. The service was beyond expectations. The staff were friendly and quick to respond to our queries. We got to try the breakfast and lunch spreads, there was a good variation in the options. Overall pleasant stay

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Roving23451214102
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Accord Hotels and Resorts, General Manager at Accord Chrome, responded to this reviewResponded July 10, 2024

Dear Guest,

Very grateful for your kind words. We're delighted you enjoyed our spacious rooms, dedicated service, and varied buffet. Our team is always ready to assist and make your stay pleasant. Thank you!

Best Regards,
Ravisankar Radhakrishnan
General Manager
Accord Chrome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2024

Service and Complimentary breakfast was appreciable , Receptionist Reshma took care of us in best way and remarkable responses from Room service incharge Ganapathy who personally came and helped to keep our stay comfortable . Dinner also had lots of variety

Date of stay: July 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pfizerabhi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Accord Hotels and Resorts, General Manager at Accord Chrome, responded to this reviewResponded July 10, 2024

Dear Mr. Abishek,

Thank you for acknowledging our dedicated staff, Reshma and Ganapathy. We are delighted to know that our service, complimentary breakfast and dinner variety met your expectations. We hope to continue exceeding your hospitality standards.

Best Regards,
Ravisankar Radhakrishnan
General Manager
Accord Chrome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2024

This is my second visit to the hotel and my stay in it, as I stayed there last year in June. I found that there had been a change in the management of the hotel with new management. Changes had been made that led to a decline in the level of service and an increase in prices. The reason for this I believe is due to the large number of employees. Poor distribution and lack of attention to the quality of services provided. As for the type and quality of the restaurant, it is considered good, and room services need to be punctual. Comparing service and quality with prices, I see that quality and service have decreased and prices have increased exaggeratedly over the past year.

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Relax58202219761
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Accord Hotels and Resorts, General Manager at Accord Chrome, responded to this reviewResponded July 10, 2024

Dear Guest,

We are truly sorry to hear about the changes you noticed post our management shift. We assure you that we're working diligently to improve our service quality. We apologize for any inconvenience caused by our room services and are taking steps to be more punctual.
We're glad to hear you found our restaurant good. Feedback regarding our prices is duly noted and we hope to enhance our offerings to justify them. We appreciate your insights and will use them to fine-tune our operations.

Best Regards,
Ravisankar Radhakrishnan
General Manager
Accord Chrome

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2024

The stay was very good,the room was spacious and clean.The hospitality was great and we had an excellent breakfast.The ambience is peaceful and quiet.Its very near to the airport and has a good location.I’d definitely visit Accord Chrome once more for the good vibe.

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cibi S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Accord Hotels and Resorts, General Manager at Accord Chrome, responded to this reviewResponded July 10, 2024

Dear Mr. Cibi,

We're grateful for your kind words. It's heartening to know you enjoyed the spaciousness, cleanliness, warm hospitality, and delightful breakfast. We're delighted our location proved advantageous to you. Looking forward to hosting you at Accord Chrome again.

Best Regards,
Ravisankar Radhakrishnan
General Manager
Accord Chrome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2024

Stay was only for 1 night it was a short duration.i just had morning buffet breakfast it was really good my kids enjoyed having waffles.room where clean tidy and the staffs was very friendly.great hosptality
Will be definetly visitibg back
Thank you all

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fearless58362542753
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Accord Hotels and Resorts, General Manager at Accord Chrome, responded to this reviewResponded July 10, 2024

Dear Guest,

We're delighted to hear that your stay, albeit short, was enjoyable. Pleased your children loved our waffles and you found our rooms clean with friendly staff delivering great hospitality. Looking forward to serving you again. Thank you.

Best Regards,
Ravisankar Radhakrishnan
General Manager
Accord Chrome

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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