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The Oberoi, Mumbai
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Reviews (2,501)
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2,108
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13 - 18 of 2,501 reviews
Reviewed 3 weeks ago

Well you cant say a negative about this property, its got the perfect space, perfect location, generous staff, helpful hoteliers, well trained and service was at par. Had been to their lounge on the lobby level and its ambience is great.
Rooms are specious and nicely done. Our butler seemed to be well trained and knowledgeable.
One incident of the stained wine glass in the cabinet was addressed to right away, so not complains.
Breakfast was well organized and amazing variety provided :)
Best feature was the location and view, specially the tub that gives an amazing seaview from the room.

Looking forward to another stay soon.

  • Stayed: May 2017, traveled on business
    • Location
    • Rooms
    • Service
Thank priancateli26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We stayed here for 2 nights as we toured Mumbai. From the moment we stepped in the hotel to when we left the service was excellent. Cannot say enough about this property. It is perfectly located if you want to tour Mumbai.

Stayed: March 2018, traveled as a couple
Thank victorpynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai. The TripAdvisor review posted by you about your stay is very motivating. Thank you.

We are delighted that you had an enjoyable stay and that our service and facilities exceeded your expectations.

Thank you for your generous feedback.

We all hope that you have many more opportunities to visit us again. The team will be very happy to welcome you back.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

There is nothing in the world that beats an Oberoi hotel! Mumbai is swish, professional, friendly (where else would you get a hug as a welcome from the General Manager), with immaculate rooms, service to match. The food was beyond good, it was fantastic. They had a visit from the Michelin 3* Group, Georges Blanc from Vonnas in France. I think that gave inspiration to the Chefs.

Stayed: February 2018, traveled with friends
Thank Leckby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for staying at The Oberoi, Mumbai and for sharing feedback of your stay on TripAdvisor.

We are elated to read your review and to note that you found our hotel to be professional and friendly and that you were impressed by your welcome, the room, the food and most importantly the service.

We did indeed have Chef Georges Blanc visiting our Italian restaurant at Vetro, for a promotion in February. The event was a very big success. He did inspire our Chefs. For the information of our guests, we keep inviting celebrated Chefs from various parts of the World.

Thank you for your positive feedback.

The team and I, look forward to your continued visits.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

In February, earlier this year, I was back, once again, at my favourite Hotel in Mumbai, The Oberoi.
By understanding my personal preferences over Breakfast, my Dining preferences, the in-room housekeeping and other small but important details during my stay, the Oberoi Mumbai gets it right every time.
Not only that, for a long stay guest, one of the most important factors is consistency and this is what the staff at the Oberoi, strives to offer. My special thanks go to the efficient front office team, the amazing crew at Fenix and Ziya, the caring Housekeeping staff as well as the helpful Concierge and Bell desk teams.
Thank you Oberoi Mumbai! It is always a pleasure to be back in your oasis of calm!

Room Tip: Opt for sea view rooms which are the best, especially the Suites!
  • Stayed: February 2018, traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank Smita_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 2 weeks ago

Dear Guest,

It was pleasure to have you return to your “home” in Mumbai and thank you for sparing your valuable time to post feedback of your stay on TripAdvisor.

We are delighted that you had an enjoyable experience and feel The Oberoi is “an oasis of calm”. Thank you for complimenting our team which looked after you.

I have shared your appreciation with the Front Office, Fenix, Ziya, Housekeeping, Concierge and the Belldesk team for making your stay a memorable one.

We look forward to the pleasure of welcoming you back to your home in Mumbai and hope you will return soon.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I frequently travel to Mumbai for work. the Oberoi Mumbai is my permanent home in the city. i was here between 25- 27th march recently.in terms of its location facing the Indian ocean and amenities its a great choice. I usually chose to sty in their suites and in terms of pricing they may sound expensive, one look at those accommodation's and you are convinced that you are getting maximum value for every single rupee that you spend. the staff is trained and motivated to the highest standard in the industry and goes all out to make sure your stay is memorable. the food at all the three restaurants is a gourmet delight.
particularly the Michelin star rated Ziya at level 2 which does contemporary and fusion Indian cuisine is legendary. A meal is highly recommended there even if you are not enamored of Indian food. outstanding experience comparable to the very best in its class at much affordable prices.

Room Tip: all corner rooms are amazing irrespective of the category. there are suites on all floors and if you love luxury and space go for it.
  • Stayed: March 2018, traveled on business
    • Value
    • Rooms
    • Service
Thank asharma2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for staying at The Oberoi, Mumbai and for sharing experience of your stay on TripAdvisor.

We are very very happy to read that The Oberoi, Mumbai is your permanent home whenever you travel to Mumbai. And, that you enjoy the location of the hotel, the views of the ocean, the suite, the food served at our restaurants, especially at Ziya our Indian restaurant. Thank you for so highly recommending the restaurant.

Your mention of our team going the extra mile to make your stay memorable, is very encouraging and motivating.

The team and I, look forward to welcoming you back and hope you return soon.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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