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All reviews juhu beach gadda da vida premier lounge square restaurant sea facing arabian sea pool side coffee shop front office in room dining special mention breakfast spread special thanks sampan bageecha shahrukh gym
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Reviewed 22 August 2021 via mobile

I had booked a room for my best friend’s birthday. The room was supposed to be city view but the staff upgraded it to ocean view. It was complementary from their end. The view was serene. We had the best time. The room was beautiful and the service was quick. We will surely visit again.

Date of stay: August 2021
Trip type: Traveled with friends
Thank yuktarajpurohit
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gorav Arora, General Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 4 weeks ago

Dear yuktarajpurohit,

Namaste from Novotel Mumbai Juhu Beach.

Many thanks for your rating. We are delighted to know you enjoyed your experience for special day of your friend at our hotel.

We look forward to welcoming you again.

Warm Regards,

Gorav Arora
General Manager
Novotel Mumbai Juhu Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 August 2021 via mobile

Visited Novotel Juhu on the day of Rakshabandhan and Chef JP Evangelist made it super special! Chef JP and his team went all hands down in serving us Jain food as per our preferences as we had a toddler and Sr Citizen with us. Chef made us spcl Onam delicacies and he has magic in his hands. Spcl mention to Head Chef Jerson who made sure we were at ease and had comfortable stay

Date of stay: August 2021
Trip type: Traveled with family
Thank nomadbot
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gorav Arora, General Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 4 weeks ago

Dear nomadbot,

Namaste from Novotel Mumbai Juhu Beach.

We are delighted to read your wonderful review. Our team is elated to know you had a
great dining experience at our hotel. Thank you for your kind words for Chef JP.

It is positive feedback from our guests like you that encourages our team to continue to delivery exceptional experiences to all our patrons. We look forward to welcoming you again.

Once again, thank you for sharing your experience.

Warm Regards,
Gorav Arora
General Manager
Novotel Mumbai Juhu Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 August 2021 via mobile

The best stay ever and arrangements done for birthday celebration was simply superb....Sea view rooms are awesome. All staff people are very cooperative. One should visit this place which is reasonable with prime location.

Date of stay: August 2021
Trip type: Traveled with family
Thank Yogitasalunkhe
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gorav Arora, General Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 4 weeks ago

Dear Yogitasalunkhe,

Namaste from Novotel Mumbai Juhu Beach.

Thank you for taking the time to share your experience with us. Our team is elated to read your wonderful message and are glad to hear you enjoyed you time at our hotel. Commitment to excellence and guest satisfaction are our utmost priority and we are glad you were impressed by our team and service.

It is our pleasure to serve you and we look forward to welcoming you again.

Warm Regards,
Gorav Arora
General Manager
Novotel Mumbai Juhu Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 August 2021 via mobile

Comfortable stay, good food. Staff were very courteous and room service was very prompt and delivered in a very professional manner.
Front office and even security persons were very helpful and made the stay very comfortable and pleasant.

Special thanks to Ms Anita Mavle for her excellent hospitality.

Date of stay: August 2021
Trip type: Traveled solo
Thank Sada121112
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gorav Arora, General Manager at Novotel Mumbai Juhu Beach, responded to this reviewResponded 4 weeks ago

Dear Sada121112,

Namaste from Novotel Mumbai Juhu Beach.

We are delighted to read your wonderful review. Our team is elated to know you had a delightful stay and warm dining experience at our hotel. Thank you for your kind words for our team members from front office, security and special mention Anita from Food & Beverage.

It is positive feedback from our guests like you that encourages our team to continue to delivery exceptional experiences to all our patrons. We look forward to welcoming you again.

Once again, thank you for sharing your experience.

Warm Regards,
Gorav Arora
General Manager
Novotel Mumbai Juhu Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 August 2021 via mobile

Weekend Staycation @novotel_juhu : Well we booked this room through a person we knew and we were quite excited as we got upgraded to a Fully Sea facing Room. We planned our journey as per it took us an hour and half from Thane .The trip was smooth sailing climate was lovely .Then we reached the property the check in was seemless and we were excited to to the view of the room .

Room: Well once we entered we got a room which was partially facing the city and partially the sea view. Despite of various attempts to Inform the staff we were wronged stating that we were issued a partial sea view but we even sent them out confirmation despite of which we had to make do with the current room .We made up our mind and didn't want to ruin our stay so we continued but we were not compensated in any way. Infact we were told that you were anyways given a complimentary upgrade so we cannot compensate you which was really bad .The room was clean and had all basic amenities and all covid sanitary measures were followed.

Sea Facing Gazebo: The per person charges are too exorbitant it was 1500 pp , so we just sat for a while and enjoyed the view with a cup of coffee .

We planned our evening in such a way that once we were done here we would move towards the cafe for dinner .

The Square Cafe : We took a package including dinner and breakfast and the dinner was supposed to be a 3 course meal , but when we were seated we were told that the buffet is served so we can have our dinner from there do be frank the dinner made up for our disappoint that the front desk created.Chef Jerson was an amazing host with a lovely spread which was quite delicious and very well thought of.After a hearty dinner we retrieved to our room and the partially view but due to the rains we had a beautiful sight

Breakfast : breakfast was another beautiful spread which the lovely pancake live Counter I couldn't ask for anything more the staff was courteous and helpful .

To be frank and to summarise , the stay is what we made out of it and the lovely heartymeal . I may not go again for a stay but I definitely would visit the restaurant.

Overall rating : 4 star
It only Increased because of the F& B

Room tip: Confirm every detail over an email before check in as the front office staff might just ruin your stay.
Date of stay: July 2021
Trip type: Traveled with family
Thank RIYO15
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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