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Reviewed January 3, 2018

Room was quite big, comfortable. Room facilities were also ok. I had to ask for the kettle, and then they provided one. Staffs are very friendly. Breakfast is not so good, as they have limited choice. But they packed breakfast (bread, butter, boiled eggs) for us early in the morning, around 6:00am as we were moving out for Agra. The location is very good, just in the city centre. Very near to the railway station.Many restaurants can be found nearby. Over all a nice stay.

Date of stay: December 2017
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank KaziTithi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 14, 2017 via mobile

This is the worst hotel I have ever stayed
The moment I entered this hotel..I felt low class.the manager was sitting in the reception he don't know even know how to greet a client.i was coming from shimla so my bus reached in Delhi around 6:30. I was with two small kids. Then I took a auto to hotel.we reached there around 7:45. I asked this manager for the room he answered me very unprofessional way.later he asked me for 500rs. For early check in. I was upset about the unprofessional way. I took my family out side till 12. Bathroom was worst. There was bad odour coming always. Unprofessional staff. No buffet. Break fast was just a bread and omelet.
No proper lock inside the room for door.
Surrounding is very crowded.
Don't ever go with family..Even single.
Hotel manager is smoking Infront of the hotel and guest.. that kind of low class standard

Date of stay: April 2017
Trip type: Traveled with family
1  Thank khaleel r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 16, 2017

+ves:
-Restaurant at terrace.Chicken fry ( it was with some soft Mughlai spices) and Cream of Chicken soup was excellent.

-Location was pretty convenient. Walking distance of the RKAM Metro station. Enjoyed the vibe of the locality. In the morning, at the street just 30 metres away from this hotel, we tried the local sour N salt yogurt drink with a thick delicious cream at the top. It was hygienically prepared and wonderful to taste. The "Subway" which offers customized Subs from 10 different types of bread and 12 different sauce and filler options is also only 30 M from this hotel.

-Mr. Shibu was a nice guy with good "managing all" attitude.
-Laundry service was good and delivering was timely.

-ves:
I guess car rentals are a bit highly priced.
The lift was getting stuck at 2nd floor. It was not repaired during our 3 day stay

Room tip: Please go for upper floors. City Locality views from all windows.
Date of stay: December 2016
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Aaron S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 1, 2016 via mobile

Best of the hotel le benz in paharganj New delhi
Gud staff and services. But Mr Shibu & Babu Desk Manager gud quality ,Dealing wise .etc osam Manager. He is very gud experience in hotel .Plz freinds u will stay this hotel no complaints . I m in punjabi chak dey india

Date of stay: September 2016
Trip type: Traveled on business
Thank djanuj123456
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CheckInRoom, Management at Hotel Le Benz, responded to this reviewResponded October 6, 2016

Dear Anuj

Greetings!!!

Its a great pleasure to have a heart-warming feedback about Hotel Le Benz on Trip Advisor.
It is delighted to learn that you had a comfortable stay with us and you liked our services and thanks for mention our Qualities on the top. We strive to customize the experience of each guest and are delighted to learn that the efforts of our staff made your stay memorable one.

Team Le Benz looks forward to welcome you back soon in the near future.


Regards
Team Le Benz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2016

Hotel located in Chuna Mandi Area in Paharganj, which is not so beautiful area. There is lack of cleanses in hotel rooms. When we came there room wasn't so clean, on request they shift us in different room but that's too more or less similar to the old room.
Breakfast was complementary from the hotel & was satisfactory.
Hotel CAB service is terrible, I used hotel CAB for Agra.
Driver was unprofessional & drove to the places which are not at all famous for sake of commissions. Instead of taking us to famous Banke bihari temple & Prem Mandir he took us to some different place & fool us. When we ask for Banke bihari temple he gave stupid reasons said that's not famous temple & we had to take auto to visit temple. Same case on second day he took us to the shop which must be in tie up with the hotel for commission & tried to skip Agra fort which was the only place we wanted to see apart from Taj Mahal in Argra by saying " Aapane Lal killa dekha na Delhi wala? ye bhi same hai".
We were shocked by hotel representative answer when we complaint about drivers misbehaviour. We got horrible response from hotel “"Sare driver gutakha khate hai" on Gutakha eating habit of driver while driving.
Horrible experience, hotel need to improve service & needed to be little professional.

Advice to the travellers don't ever think about hotel CAB service, Strict no no.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank DevenBhoir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CheckInRoom, Management at Hotel Le Benz, responded to this reviewResponded September 20, 2016

Dear Deven

Greetings!!!

I am terribly sorry for the inconvenience caused to you during your recent stay with us.

I would greatly appreciate the opportunity to contact you via private mail and to speak with you personally.


Regards
Team Le Benz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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