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Saunter Paradise Hotel
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Reviews (255)
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All reviewspeaceful resortfellow guestseco friendly environmentvisit placesremote placecomfortable bungalowsbig poolbuffet spreadexcellent propertyrecommend this hotelthe hotel staffhot waterbasic amenitiespool attendantbirds chirpingan enjoyable stayindividual villas
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2 - 7 of 255 reviews
Reviewed 4 weeks ago

We stayed there for 2 nights. The room was spacious and quiet and I had 2 good nights sleep. The toilet was also very spacious and clean but the towels had seen better days. The overall resort was clean and peaceful. The staffs were also very friendly. However, there were lots of mosquitoes at night, so be sure to apply insect repellent when having dinner.

  • Stayed: March 2018, traveled with friends
    • Value
    • Rooms
    • Service
Thank VeronAng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSaunter, General Manager at Saunter Paradise Hotel, responded to this reviewResponded 4 weeks ago

Dear Guests,

Thank you for your comments. Very well noted and appreciated.

We at Saunter Paradise Hotel send you our greetings and best wishes to you.

With warm regards,

Deepal Amarasinghe.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2018

One of the most beautiful place selected for Hotel. The whole structure bringing people closer to nature. Small bungalows are totally tied to nature. The pool is beautiful. The only observation was for the plumbing of the hotel that necessarily needed an upgrade. People also is an asset for this specific hotel πolite and hospitable

Stayed: December 2017
Thank Dimitris2013666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSaunter, General Manager at Saunter Paradise Hotel, responded to this reviewResponded March 6, 2018

Dear Guest,

Thank you very much for sending most encouraging commnts here. We are delighted to have been able to host you during your visit to Sigiriya.

Please accept my personal and my teams best wishes to you.

With warm regards,

Deepal Amarasinghe.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2018

We stayed in six hotels during our tour of Sri Lanka and this was by far the worst one! I really didn’t like anything about this hotel at all-the rooms, although spacious, needed a really, really good clean (never mind pontificating with towels to make swans!). The showers had black mould in all the crevices, the towels were terrible (I have honestly thrown better towels away), the pillows equally horrid and the bedding had seen much bettter days! What neither of us liked was the buffet restaurant-staff in the background had clearly spent time preparing the food but it was all stone cold, typical tourist rubbish and very uninteresting. Breakfasts were similarly uninspiring. The head waiter/manager in the restaurant was smarmy-trying to foist you off with lobster for dinner (without telling you there’s an extra charge unless you ask) and, there was no Lion beer to be had at all (very strange)! I would not recommend this hotel-find an alternative if you possibly can. What a shame because I felt that there was so much potential in Saunter Paradise hotel if only it were properly run!

Stayed: February 2018, traveled as a couple
Thank StHilda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSaunter, General Manager at Saunter Paradise Hotel, responded to this reviewResponded March 4, 2018

Dear Guest,

Thank you very much for your comments. We are thoroughly disappointed in not being able to provide you with a better service to your expectations. Please accept my sincere apologies. We have taken very serious note of your comments and will do our utmost to rectify them at the earliest.

With warm regards,

Deepal Amarasinghe.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2018 via mobile

The hotel staff will do everything to make you happy . The complex is extremely clean and well maintained, we didn’t have hot water and they did everything to repair it . The food is above amazing you have 2 buffets western and Siri Lankan.
We enjoyed very much our stay specially with our 2 year old . Ask for a mosquito net

Stayed: February 2018, traveled with family
1  Thank polyvesquivel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSaunter, General Manager at Saunter Paradise Hotel, responded to this reviewResponded February 28, 2018

Dear Guest,

Thank you very much for your most encouraging comments and we are delighted to have been able to host you duribg your visit to Sigiriya..

Please accept my as well as my teams best wishes.

With warm regards,

Deepal Amarasinghe.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2018

The location was excellent for seeing all the Sigiriya sites over the 2 days we stayed there. The room was quite large and comfortable. The staff was very attentive to the needs of our large family. The buffet breakfast and dinner was good, had plenty of choices, as well as a cook providing eggs, etc.

  • Stayed: December 2017, traveled with family
    • Value
    • Location
    • Service
Thank MGB999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSaunter, General Manager at Saunter Paradise Hotel, responded to this reviewResponded February 13, 2018

Dear Guest,

Thank you very much for your comments and observations. Very well appreciated. we are very happy to note that your stay with us was comfortable.

Please accept our best wishes.

With warm regards,

Deepal Amarasinghe.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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