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Chaokoh Phi Phi Hotel & Resort
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Reviews (376)
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All reviewsmodern roomsperfect locationthis wonderful hoteldeluxe suitecool showerdeluxe sea viewmain buildingmin walk from the beachbigger roombuffet breakfast isnew buildingstayed here for nightschoose this hotelparty goerssmall poolbathroom doorthe air conditioning
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34 - 39 of 376 reviews
Reviewed 13 January 2018

we checked out of Cobble Beach as we were disgusted at how basic the rooms were for such a high fee per night and checked into Chaokoh Phi Phi, thinking we were booking into a far better hotel then what we came for. HOW WRONG WE WERE! lost our 3 night stay at cobble beach and pay again for 3 nights here, plus we had to pay a deposit for any damage to our rooms. first impressions were how beautiful it looked, then the receptionist opened her mouth!! she made us feel like 2nd class citizens and after such a long day we were so upset. the porter walked us down to our rooms opposite the pool, we were horrified with what we saw! the room wasn't clean, the bathroom wasn't clean, it was full of mosquito's, the air con didn't work, our fridge didn't work....the list is endless!! we complained to reception who didn't care and said the hotel was full and tomorrow we would be moved to another room, a much better more luxurious room! we spent a very sleepless night getting bitten and sweating. we wasn't even able to get a wash the bathroom shower didn't work. the next morning i walked past the hotel pool which was full of green water and not like the pictures shown and i walked straight to the pier and asked if we could departed on a boat earlier then we were suppose to. they agreed so we never returned back to Chaokoh Phi Phi. was upsetting to be honest, this was our honeymoon, this caused arguments within what should of been a happy time during a first few days of been a happily married couple. its left a bad impression of Koh Phi Phi and we probably wont return

  • Stayed: October 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Nicky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 January 2018

Stayed here for 4 nights over Christmas, had a Deluxe suite with sea view, greeted at the pier and bags carried to the hotel for us, just a short walk away.
The room was amazing, very spacious, luxurious and funky lighting. Very modern.
Staff were very helpful and friendly.
Christmas day we had a free dinner and drinks, roast beef and turkey, a very nice touch.
Great location and nice and quiet but also only a 1-5 min walk to the night life.
Would recommend eating at Anna's restaurant, we ate here 2/4 nights, amazing food and service, caters for international food and great Thai food.
Swimming pool quite small however great little beach in front of hotel restaurant.
Breakfast poor/average, lived off the fresh omelets.

Room Tip: Deluxe suite with sea view, as other rooms looked old and tired
  • Stayed: December 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 January 2018 via mobile

Chaokoh is a nice centrally location hotel in Phi Phi village. Just off the busy street and a quiet spot. But right in the middle of the little village.
The room we had was nice and they put in 2 extra beds for our kids. No problem and we paid 800 bht per bed per night which is ok. The room was ok quality and in the higher level in the price range. Not luxury, bit decent.
The staff was friendly and welcoming.
Breakfast was pretty poor quality and low selection and not too nice. Bad coffee, half empty trays and cheap quality in general. Not good. But the view from the breakfast restaurant is nice and overlooking the beach and the bay.

We have been overall happy with the stay and would recommend it it to other families with kids.

Stayed: December 2017, traveled with family
1  Thank Casper72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 January 2018

Comfortable room - little lack of arrangement- safety box- excellent wifi- some rooms may have a view to the garden- mine was opposite to another guest room- Chaokoh had also bed rooms near the hotel in the same road - well located to the market, the city, but quiet - Visit Chaokoh bedroom and travel agency to manage your booking transfers or excursions - breakfast to improve located in front of the sea- private beach next to the port - Please do not prepare fried eggs in advance and boiled eggs are in fact hard eggs. No dim sum for breakfast- If you 'd like go outside and have donuts for 5baths - Take care of mosquitoes - depending on the season and the weather -

Room Tip: bungalows with view to the garden and rooms located with a view opposite to another guest house- lack of privacy
  • Stayed: December 2017, traveled with friends
    • Value
    • Location
    • Service
1  Thank mvn67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 December 2017

Me and my Fiancé stayed here for 2 nights in November. We were welcomed on arrival and the staff took our bags but apologised as we had walked to the hotel with our rucksacks on our backs (5 minutes) as they offer a 'bell boy' service where they cart your bags as there is no transport on the island. This wasn't their fault we just hadn't seen our hotel sign from the ferry dock. After checking in we faced a problem with our booking, again not the hotels fault! Embarrassingly, i had booked with Expedia but for the wrong year, 2018! I managed to call Expedia and sort out the dates with both them and the hotel, who kindly gave us the room for the same room and rate we originally booked it for! They were very understanding and couldn't help us enough!
Our room was newly refurbished and modern, Bathroom was nice and overall the room was clean, tidy and everything worked. Our room was located on the ground floor at the front of the hotel near reception, so at night we could hear the phone ringing or people talking past 12am. this wasn't ideal but we fell asleep regardless.
The Island is small so everything is walking distance (shops, bars and restaurants)
Beaches are amazing! We didn't have time to go in the swimming pool but looked nice enough! Free wifi which was good! Breakfast had lots of choice and was tasty!
Staff were amazing and helpful and always smiled and said hello!
We would definitely recommend staying here and would come back!

Room Tip: newly refurbished rooms, upper levels.
  • Stayed: November 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Ellis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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