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“Amazing views, great pool, away from the noise”

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Phi Phi Island Cabana Hotel
Ranked #16 of 38 Hotels in Ko Phi Phi Don
Reviewed January 12, 2018 via mobile

You have to set your expectations right for Ko Phi Phi. We have booked 3 nights in another hotel in the island, but after one night in the island we are realised how ‘downhill’ this island has gone to. Extremely noisy and rowdy, we realised a way to get away was to find a nice pool and relax. Yes, the hotel has seen better years. It’s dated, and needs updating. But the pool is amazing, with beautiful views. The higher price is a way to filter its visitors. But you’ll find difficult to find anything better in this location. It’s a little off from the extremely loud bars (goes until 2am), and we slept without a problem. When we both became ill, it was great to have a comfortable room, with strong AC and a nice sea view. Totally worth the double booking. Steps away from the beach.

Stayed: January 2018, traveled as a couple
2  Thank Mima_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 - 8 of 1,339 reviews

Reviewed January 7, 2018 via mobile

Yes, the hotel definately needs a refurbishment. Its a bit old. But location is great, views fantastic and also a beautiful clean big outdoor pool. You do hear the noise from the beach bars until about 2am, but that’s to be expected at party islands like Phi Phi... and the hotel is at a safe distance, so the noise was never that loud for me to not being able to sleep.

The breakfast is ok, you have fruit, noodles, eggs, yoghurt, salad bar, toast etc... but all pretty obligated and standard... nothing special.

An easy tip: The pool-side staff should make sure people dont ‘block’ the beds by putting a towel there and not being there for a long periode of time. Not very nice for people who actually want to use them. Just dont allow this and remove the towels when it happens.

Stayed: January 2018, traveled as a couple
4  Thank Mark1974209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2018 via mobile

We booked here and then checked TripAdvisor and panicked. The room and breakfast were good. The pool was really good as well as the food at the pool.
The only negatives were the other guests (loud) and the price (expensive) but that's the way Phi Phi is going and people pay it.
The island itself is not what it used to be.

Stayed: January 2018, traveled as a couple
2  Thank greekbeak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2018 via mobile

First of all, I’ll start with the positives: the hotel pool and breakfast was very nice.

Moving on to the negatives. The largest issue that I hoped to never encounter in my life was BED BUGS! We had a double room with 2 beds and an extra roll away bed. The next morning, both of us who slept in the hotel bed (not the rollaway) had a few dozen little bites all over our feet and legs. We initially thought they were mosquito bites but after looking closely again, and comparing the bites to google images, we realized they are in fact bed bug bites. I am horrified. Especially because I had my luggage on and near the bed so the thought of there being bugs in my suitcase disgusts me.

Aside from the bed bugs, the hotel itself is in desperate need of renovation. The rooms are old, bathrooms small with outdated and mildew showers, the rooms need repainting, as does the rest of the hotel. And to top it off, the staff isn’t very friendly.

I would not recommend this hotel again.

Stayed: January 2018, traveled with friends
6  Thank crystalgurl1908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2018 via mobile

Nina is amazing. She doesn’t ever stop working. She addresses anything you ask for right away (example: beds were way too hard so she quickly added a pillow top that made them comfortable enough). She is kind, attentive, and understands where things stand. If not for her the entire place would fail.

Yes the pool and bay views are stunning, as many other reviewers have mentioned. But the hotel itself is falling apart (knobs falling off doors, tiles falling out inside rooms and in common areas, lightbulbs not replaced, furniture cracked and falling apart).

The bathrooms are very bad, yes. Water pressure in showers and hot water is totally poor. Toilets don’t flush well, the filing is all broken.

Services are weak: maid service comes at like 4pm unless you specifically ask for earlier. The food is actually terrible. We didn’t eat the breakfast once; even the New Years gala where they went all out with a million staff that we got forced into paying for at 5,000 thb per person was basically inedible! The sparkling wine was sweet and cheap. And the quality of food was bad. It’s more quality of ingredients than because of the cooks, I think.

The owners here just don’t invest in quality anything... they need to invest significantly in the property and facilities. If they did it could actually be an amazing place given location.

Yes it’s noisy at night from all the beach bar/clubs, yes there’s garbage on the beach, but none of that is in ownership’s control. They have a lot that IS in their control through and they should make the investment: we traveled too far to feel the way we felt staying here.

Can’t say enough good things about Nina though!

Stayed: December 2017, traveled as a couple
1  Thank Avi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phi Phi Island Cabana Hotel

Address: 58 Moo 7 Tambol Ao-Nang | Amphur Muang, Ko Phi Phi Don 81000, Thailand
Location: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #16 of 38 Hotels in Ko Phi Phi Don
Price Range: ₱6,331 - ₱10,569 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phi Phi Island Cabana Hotel 3*
Number of rooms: 222
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Also Known As:
Phi Island Cabana Hotel
Hotel Phi Island Cabana

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