We checked in on the 30th, somewhat concerned after reading all the negative reviews. A man picked us up of the pier to take us across to the hotel. It is not near to the hub of Phi Phi and you are literally deserted.
They fully take advantage of this, a bottle of water is 30b when it’s 10 everywhere else.
We checked in and had booked a family room with a sea view as I was travelling with my brother so two separate beds. They kept asking us to move rooms as ‘to big to big. The room was very very basic to say the least. We paid for aircon and even though there is a unit in the room, it doesn’t work. A man who was the ‘manager there’ refunded us the difference and said that the hotel had been closed for two months and changed owners. Stains on all the bedding, no hot water, awful shower, Ants EVERYWHERE. Holes in mosquito nets, the only good thing about the place is the view. There is nothing at all to do there. Do not stay here if you want to see the island, dive or take any tours.
We got the 12.30 boat back round to the pier on NYE (which finally came at 2pm). If we had any excursions booked we would have missed them. We made the decision to book into a hostel for The night to try and enjoy the experience. The hostel cost 1,000b for the night and was much cleaner and more equipped than the hotel we had paid 12,000b for for 4 nights!
We met 6 other people at 5pm to collect the 5.30 boat back to tohko at the pier and looked for the sign, it never showed up. Not a single Taxi boat wanted to take us back as it was ‘too choppy’ We called the hotel who tried to tell us that they had been at 5.30 and no one was there, utter rubbish. They then refused to send a boat out initially. We finally got someone to take us back at 7.30 in the pitch black. Absolute joke. The manager was more concerned that we refused to pay the boat man than the fact they had just left 8 paying customers stranded!
We packed our bags that night and checked out at 8am the following morning a day early. No sorry, nothing. The manager refused to refund us saying we needed to go through agoda.
To top it off my brother was sick on the crossing back and neither of us were well that day from the food the previous day. He’s been travelling for 2 months round Thailand, Vietnam and Cambodia and has not been ill once until staying here.
I repeat, DO NOT STAY HERE.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, HotelQuickly and Ctrip TA so you can book your Tohko Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Toh Ko Beach Hotel Ko Phi Phi Don