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Arro Khampa by Zinc Journey Lijiang
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Reviews (107)
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Reviewed September 20, 2016

This hotel is in a quiet residential area in the outshirt of Shuhe Ancient Town. First time we went there, our taxi driver couldn't find it, she had to phone the hotel to get the directions. On arrival, the manager, Ric was already at the front door to welcome us, carried our baggages into the hotel. Check-in was quick while we sat and enjoyed our welcoming tea. We had booked a family room for the 3 of us for 3 nights in mid Sept but it was under renovation. Ric had arranged 2 double rooms for us at no extra charges. It is a small hotel tastefully decorated and furnished in ancient Chinese style. Room was spotlessly clean and spacious with separate shower and toilet. Breakfast was simple, Chinese or western. One morning, we had to get off very early for Yulong Mt. and the staff was aware of this, breakfast was already packed for us when we went out. On one evening, we returned to the hotel late and decided to eat there. We didn't know what to choose from the menu. Ric recommended their popular dishes, and even invited us to visit the kitchen to actually have a good look at what they have got there. We ordered a beef hotpot, several kinds of vegetables and enjoyed a good meal. Finally we had to say goodbye. The staff was already standby at our door to carry our baggages to the car. I have never seen such an attentive service to the guests in other hotels. Many thanks to Ric and his team, who made us really feel at home.

  • Stayed: September 2016, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank T W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricky_Echenique, Manager at Arro Khampa by Zinc Journey Lijiang, responded to this reviewResponded October 17, 2016

Many thanks for having taken the time to share your positive feedback about your recent stay at Arro Khampa Lijiang with the tripadvisor.com community.
We are thrilled that you like our hotel, restaurant and that you have never seen such an attentive service to the guests in other hotels, we look forward to welcoming you back in the near future!
Please do stay in touch and don’t hesitate to contact me anytime in the future if I may assist with any reservation in Arro Khampa Lijiang or in Arro Khampa Shangrila.
Sincerely,
Ricky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2016

This is a hotel set in a small ancient Shuhe village in Lijiang. There are a couple of ancient villages in Lijiang but this one is immaculate and beautiful and is not overflooded with tourists like Lijiang ancient village. The hotel is quiet and serene with amazing mountain views and excellent for relaxation and a base to visit the Tiger leaping gorge, Shuhe ancient village, Lijiang ancient village and Baishan village(and the famous Dr Ho herbalist doctor)
There is a beautiful courtyard,garden and tea house within the complex. The courtyard has stepping stones overlying a pond with colourful fish. The hotel is a modern built with Tibetan/Asian architecture. The rooms are large and our window opened up into the courtyard and with a majestic view of the mountains. Comfortable beds with warm showers,Wifi and complementary drinks. Ricky,the manager and his staff are very welcoming and very helpful in meeting your needs. We were very surprised that were had breakfast bought to our room on arrival as we checked in just after breakfast.
Ricky helped us plan our trips to Tiger leaping gorge and have arranged us maps, guest houses, and even took us to the bus/taxi station to get to Qiatou(ticket station for tiger leaping gorge); hiring mopeds/bikes for day trips to Baishan; horse riding in Baishan; getting to Lijiang ancient town;transfer to airport and general information about local facilities,culture and languages. There was a BBQ night and we got to dance with local Naxi people too! Being a doctor myself it was an honour to meet the world famous Dr Ho in Baishan village.
We will definitely come back to Lijiang and stay at this hotel. Its perfect location and place!

  • Stayed: September 2016, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank chunseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricky_Echenique, Manager at Arro Khampa by Zinc Journey Lijiang, responded to this reviewResponded September 6, 2016

Dear Chun pengyou,
Thank you very much for having taken the time to write such a nice and long review!. We are all happy that you enjoyed your stay in Arro Khampa, our trip to Baisha and Yuhu Village and your trip to Tiger Leaping Gorge. You are a great couple and I wish you the best for both of you.
I hope to see you again.
Regards,
Ricky
(Dr. He send you greetings haha)

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Reviewed September 1, 2016

Small boutique hotel near enough to Shuhe Old Town without being in it. Nestled in a quiet corner. Love the wooden architecture, the layout and the general feel of the place. We stayed 2 nights there on our way back to Shanghai and loved it. We had 2 rooms facing each other and the beds were so very comfortable. The teenagers loved hanging out in the tea house just drinking tea or playing cards or Go. Breakfast was simple but tasty and we ate all our meals in the hotel as the food was really quite good and the menu varied enough. Ricky and his staff have been most kind and helpful and we couldn’t thank them enough for their hospitality.

  • Stayed: August 2016, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Petales88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricky_Echenique, Manager at Arro Khampa by Zinc Journey Lijiang, responded to this reviewResponded September 4, 2016

Dear guests,
Thank you very much for your kind review. We are so happy that you enjoyed your stay in Arro Khampa Lijiang. Greetings to all your family, I hope you have the possibility to come back here and also go to our Arro Khampa Shangrila.
Best wishes,
Ricky

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Reviewed August 21, 2016

We stayed at the Arro Khampa before and after our tour to the Tiger Leaping Gorge and to Shangri La. Once we entered, we immediately noticed that the Arro Khampa is very different from other hotels. The open courtyard and the stylish mix of modern architecture and traditional elements give the hotel a relaxed and peaceful atmosphere. Ricky and his entire team do an outstanding job to make you feel welcome and do everything to make your stay comfortable and relaxed. Amazing, how they found the right tone both for our and teenag boys and our needs. They were helpful and competent with golf arrangements and transportation needs - even on short notice and with our timing changes...
The rooms are spacious, clean and nice. The location is quiet, but you can easily walk to Shuhe old town in less than 10 minutes, with restaurants and cafes. However, none of the restaurants we tried in Shuhe came close to the Arro Khampa food. Their curries and local food selection is excellent and we were not disappointed with Ricky's recommendations. The staff was also very helpful with our special requests because of allergy restrictions.

Dies ist ein Klasse Hotel mit authentischen Flair und herausragendem Service. Wir wuerden jederzeit gerne wieder hierher kommen.

We highly recommend the Arro Khampa for families or couples.

  • Stayed: August 2016, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Koli-TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricky_Echenique, Gerente at Arro Khampa by Zinc Journey Lijiang, responded to this reviewResponded August 25, 2016

Dear family Kohler,
Thank you very much for having taken time to write this nice review. It was a pleasure for our team to host you. We are so happy that your family had a great time in Arro Khampa and enjoyed our food in Arro Khampa Restaurant.
I hope you can come back again!
Gruß
Ricky

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Reviewed July 29, 2016 via mobile

It is a lovely hotel. We really spent a great time there with my girlfriend . Clean bathroom, amazing atmosphere, nice room and very good breakfast.

Definitely We will come back.

Thanks a lot for everything.

Stayed: July 2016, traveled as a couple
1  Thank Seb D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricky_Echenique, Gerente at Arro Khampa by Zinc Journey Lijiang, responded to this reviewResponded August 10, 2016

Dear Seb,
Thank you very much for your review. I hope you can come back again, if you get married I will give you one night honey moon for free, but the only condition is you must get married this year hehe, talk with her.
Regards,
Ricky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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