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Reviews (883)
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All reviewsclose to the airportpool areagreat hotelrestaurant offersbreakfast and dinnerfacilities are greatthe national park entrancetwo night staygames roomdowntown foztennis courtsrooms are niceiguassu fallsgood sizeboth sidesperfect locationthe bus
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3 - 8 of 883 reviews
Reviewed 22 January 2018

The hotel is far from downtown Foz do Iguacu which makes it a bit difficult to visit town. The wi-fi is also not very good, it only works downstairs in the common areas, not in our rooms which was located on the second floor. Staff is extremely nice and willing to help beyond their job description. Great breakfast and the overall hotel structure is really amazing for the kids.

  • Stayed: October 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank rachsilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan H, Gerente de relações com clientes at San Juan Eco Hotel, responded to this reviewResponded 19 February 2018
Google Translation

Prezada Sra.Rachel

Agradecemos imensamente suas considerações sobre nosso hotel, trabalhamos incansavelmente para nos tornarmos a melhor escolha de nossos hóspedes.

Em relação a internet, trabalhamos com a melhor da região, porém talvez devido a alta temporada, o sinal nem sempre é garantido em sua totalidade.

Esperamos recebê-la em breve e nossa equipe te aguarda com muita alegria.

Reserve sempre pelo nosso site e desfrute das melhores oportunidades.

Atenciosamente

Diretoria da Rede de Hotéis San Juan

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Reviewed 16 January 2018 via mobile

The hotel is very clean, the rooms are nice and relatively big. Breakfest is good, the pool area is ideal for kids, all in all I can only recommend this hotel, try the caipirinha at the pool bar :-)
Also the location is very favorable.

Stayed: January 2018, traveled with family
Thank 682franzl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan H, Gerente de relações com clientes at San Juan Eco Hotel, responded to this reviewResponded 19 February 2018
Google Translation

Prezado Sr

Suas considerações são recebidas com grande alegria, pois somente assim podemos corrigir falhas e aprimorar nossos serviços e estrutura.

Seus comentários foram compartilhados com toda nossa equipe e já estamos ansiosos por seu retorno.

Seja sempre bem vindo e reserve pelo nosso site para aproveitar das melhores condições e oportunidades.

Atenciosamente

Diretoria da Rede de Hotéis San Juan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 December 2017 via mobile

The location of San Juan Eco Resort is good for the sightseeing tours and close to the airport and to the Falls. Foz downtown is far away, R$ 50,00 one way by taxi.
The bar in the main building serves cocktails, drinks and food, too.
The pool area is nice.
The staff at the reception needs some improvement.

Stayed: December 2017, traveled as a couple
Thank 219katiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan H, Gerente de relações com clientes at San Juan Eco Hotel, responded to this reviewResponded 8 January 2018
Google Translation

Prezado Sr

Agradecemos por compartilhar conosco sua experiência de hospedagem.

É muito gratificante para nós da equipe San Juan Eco, receber seus elogios, pois nos motivam a alcançar nosso principal objetivo: ser a sua melhor escolha!

Esperamos recebê-lo mais vezes em um de nossos hotéis.

Visite nosso site em sua próxima reserva e desfrute das melhores ofertas.
Atenciosamente

Diretoria da Rede de Hotéis San Juan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 December 2017

Wifi very bad quality in all hotel, 1Mb speed!, impossible to watch youtube, home banking, etc... connection too slow, sometimes not work at room.

Not prepared to to foreigner people, at breakfast there are no plates with the name of food in another language besides Portuguese

Room Tip: choose a room away from the elevator and the stairs, close by are very noisy
  • Stayed: December 2017, traveled with family
    • Value
    • Location
    • Service
Thank Ricardo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan H, Gerente de relações com clientes at San Juan Eco Hotel, responded to this reviewResponded 8 January 2018
Google Translation

Prezado Sr Ricardo

Agradecemos imensamente por compartilhar sua experiência de hospedagem conosco. Trabalhamos arduamente para ser a melhor escolha de nossos hóspedes e isso só é possível através de colaboração como a sua.

Suas observações já estão sendo analisadas para que possamos adequá-las as necessidades de nossos clientes.

Esperamos recebê-lo brevemente em um de nossos hotéis e para aproveitar das melhores oportunidades, visite nosso site.

Atenciosamente
Diretoria da Rede de Hotéis San Juan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 November 2017 via mobile

Booked this hotel having in mind that the price was competitive in comparison to others. And that is what you should have in mind when booking it. Good remarks: good breakfast, staff ok and a bus stop just in front, very near the airport and they offer you complimentary pick up, even for bookings made in Booking.com. Less good remarks: in the middle of nowhere, so if you rent a car is ok, if not even going out to have dinner (which the hotel provides with buffet for 50R) you have to take a taxi. Taxis are expensive here and there’s no Uber! Continuing on less good remarks, the hotel is noisy due to its own structure. My room was full with small ants (guess being close to nature ..). So again ok but if you want to get a bit busier, chose one closer to the city center.

Stayed: November 2017, traveled solo
1  Thank claudiamiguel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan H, Gerente de relações com clientes at San Juan Eco Hotel, responded to this reviewResponded 18 December 2017
Google Translation

Prezada Sra. Cláudia

Agradecemos imensamente suas considerações já que trabalhamos com muito carinho para nos tornarmos a melhor escolha de nossos hóspedes.

Esperamos recebê-la sempre e convidamos-lhe a conhecer os outros hotéis de nossa rede.
Em sua próxima viagem reserve pelo nosso site e desfrute das melhores oportunidades.

Atenciosamente

Diretoria da Rede de Hotéis San Juan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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