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Reviewed 23 November 2016 via mobile

Based on photos, Novotel looked nicer than other hotels in Manaus. I'm glad we stayed here because the room was clean (although a little tight) and the breakfast buffet had a great spread, including piranha soup! The staff was courteous and very helpful. They stored our luggages for us while we went off to stay in the jungle for three days. The only reason why I gave this hotel 4 points is because of their location, which is a 20-minute ride from the historic district and other tourist attractions.

Stayed: November 2016, traveled with family
Thank JSJAK907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 October 2016

We stayed here three different nights as we came and went from Manaus while on a birding tour. Our rooms were bright, clean, and comfortable. The restaurant was very good, both ordering from the menu and the buffets, and very reasonable. We were lacking towels one of the nights but it was quickly resolved. The staff were very pleasant. I would stay here again. The grounds of the hotel were quite nice, a good pool, nice grassy area, some trees ... very pleasant. Don't forget the caipirinhas in the bar, some of the best we had on the trip.

Stayed: October 2016, traveled with friends
Review collected in partnership with this hotel
Thank Liza W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel M, Gerente geral at Novotel Manaus, responded to this reviewResponded 16 November 2016

Hello Dear Guest,

Thanks for take a time for send us a great comment, thanks for choose Novotel Manaus to stay and you are always welcome to our hotel and Manaus. We will show your comments to the whole team as a way to encourage and pass all the attention you had with us.
Once be very welcome.

Best Regards,

Edmar Thomas - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 October 2016

The Novotel is conveniently located for those that have business at the Distrito Industrial in Manaus. Rooms are quite and clean. The restaurant offers buffet style breakfast, lunch and dinner. A la carte orders are also available. Service is friendly. Free parking is available to guests and visitors.

I hope that I was helpful.

  • Stayed: October 2016, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Moris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 September 2016

Although a bit far from airport, this hotel is excellent. We were on a birding tour and spent 5 nights at this hotel. Food was excellent; extensive buffet for breakfast and lunch. Some dinners were by menu others by buffet. We just happened to be there on a Saturday for lunch and discovered a fantastic feyoada completa buffet. Rooms were clean and well appointed, staff VERY friendly and helpful. And soft, comfortable beds. Also, rooms were so quiet. What is not to like? Terrific bar!!

  • Stayed: September 2016, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank cardinal2471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel M, Gerente geral at Novotel Manaus, responded to this reviewResponded 27 September 2016

Dear User,

Very satisfying your comments about our hotel. Make sure that every team has received this report, as every one work with the motivation to see our customers delighted and especially to review them soon.
Therefore, we are always ready to meet you at the Novotel Manaus
Thank you very much

Edmar Thomas
General manager

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Reviewed 16 August 2016

After two days on a slowboat over the Amazon this one was very welcome. Peaceful quite relaxed, extensive breakfast, good beds, good rooms, swimming pool, outside the bustling city center. Result of course: you have to take a taxi to the city center.

  • Stayed: August 2016, traveled with family
    • Value
    • Location
    • Service
Thank Robbert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel M, Gerente geral at Novotel Manaus, responded to this reviewResponded 18 August 2016

Dear Sir , Thank you for your comments following your stay at the Novotel Manaus. It was pleased to receive their congratulations. Not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. In anticipation of the host again, please accept our best regards.

Sincerely,
Edmar Thomas General Manager Ibis and Novotel Manaus District

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