We had to ask to change the room because the wardrobe door was broken and not moving. The balcony's door locker was not working and the bathroom was flood after a 1st shower. The room we moved to still had the 2nd problem mentioned. The communication with reception was hard, we ended up going downstairs many times to be able to speak to them as they didn't answer the phone.The cleaning needs to improve, we had a spider web in our room and could see the bed head dusty.The hotel definitely needs maintenance.
The room is spacious and have a nice bed.The hotel restaurant is delicious (called Sax), we recommend the Alfredo pasta with grilles chicken and the camarao com requeijao. The location is good and being attached to a shopping mall can be quite handy.More
- Free Wifi
- Free Parking