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Reviewed 23 February 2021

We were there during the Statewide power outages. Even though some of the staff didn’t have power at home they had an amazing attitude and compassion for their guests. You wouldn’t know of their personal tragedy because they were so happy with their guests.

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank windscape2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Live by Loews Arlington Guest Services Team, Guest Services / Front Office at Live! by Loews - Arlington, TX, responded to this reviewResponded 24 February 2021

Good Morning!

Thank you so much for the lovely review! We are so glad that you safely enjoyed your stay with us through that historic time. A big thank you for recognizing the entire staff for working through thick and thin to give the best guest service possible.Please visit us again soon here at Live! By Loews - Arlington.

-Guest Services Team

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Reviewed 22 February 2021

My power was out going on 16hrs, I couldn’t take it anymore and ended up at The Loews!! I was treated with nothing but LOVE. The staff was very accommodating to my needs, from the door man, desk clerk and cleaning crew. I really appreciate Loews for not price gouging like other places i checked in the area. This hotel won me over and I’ll be back.

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank uynewsome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Live by Loews Arlington Guest Services Team, Guest Services / Front Office at Live! by Loews - Arlington, TX, responded to this reviewResponded 22 February 2021

Good Afternoon, Uynewsome:

Thank you so much for the lovely review! We understand the hardship that you were going through, and how stressful these inconveniences were at that time. We are so happy to know that we were able to help you go through that with our customer service! Please visit us again soon here at Live! By Loews.

-Guest Services Team

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Reviewed 7 February 2021

We had an amazing experience from entrance to checkout! We were here for our daughters cheer competition at Cowboys stadium that’s 1 minute away! We are a baseball family and the hotel exhibits it everywhere! It was so clean and the extra touch of the retractable curtains was a wow factor, and gave us a 180 degree view of texas live and globe life park. My husband kept saying, this was his childhood dream come true! Bars and restaurants were across the breezeway, maybe a few hundred feet away. the food and drinks were excellent and the text navigator of the hotel was awesome! The only slight thing that we noticed were that the walls are kinda thin and you can hear people walking and talking in the hallway, but not bothersome. We will come back soon and recommend to our friends and family!

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank Mvagu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Live by Loews Arlington Guest Services Team, Guest Services / Front Office at Live! by Loews - Arlington, TX, responded to this reviewResponded 9 February 2021

Thank you for taking the time to leave such an amazing review of your stay here at Live! by Loews - Arlington. Our location and our room features, such as the grand stadium views, make our resort a sports lovers dream! The baseball season is just around the corner and we hope to see you then! Again, thank you.

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Reviewed 21 January 2021

We stayed here in February of 2020. We went ahead and splurged so that we could walk to a concert right next door. While that was very convenient, I would would not say it was worth the extra money spent. We could have stayed at a more moderately priced hotel and just taken an uber. The rooms were nice, clean. But I would say the staff and service were the same as any other moderately priced hotel. Nothing "luxury" by my standards.

Date of stay: February 2020
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1  Thank jackie56003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Live by Loews Arlington Guest Services Team, Guest Services / Front Office at Live! by Loews - Arlington, TX, responded to this reviewResponded 2 February 2021

We are deeply sorry to hear about your less than stellar experience during your stay here at Live! by Loews in Arlington, TX. Please reach out to us directly and it will be our pleasure to assist you.

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Reviewed 4 January 2021

Very nice hotel with great potential in normal times. However, this hotel does not live up to its promise on its website for COVID safety. Lobby is crowded with no attempts by hotel staff to manage. One elevator is closed, leading to long lines and crowded elevators. And restaurant does not properly space tables as they commit to on their website. So if you are concerned for safety, best to come to this hotel in the future.

Date of stay: December 2020
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Review collected in partnership with this hotel
Thank ckespeland1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Live by Loews Arlington Guest Services Team, Guest Services / Front Office at Live! by Loews - Arlington, TX, responded to this reviewResponded 5 January 2021

Good Morning, and thank you so much for the review and feedback. We do want to sincerely apologize for any sort of inconvenience that you experienced with our COVID protocols. We do enforce our employees and guests to wear face masks, and of course if you are sitting down or drinking, you are not required to wear one. Also, our housekeeping team cleans rooms 24 hours after a guest departs, and housekeeping service is available upon request while the room is vacant. We have taken your comments and concerns into consideration, and will definitely look into how we can improve in our F&B areas. Thank you so much, and we hope to see you soon here at Live! By Loews hotel.

-Guest Services Team

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