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Sandy L
Columbus, Ohio

Horrible noise

2.0 of 5 bubblesReviewed Dec 10, 2019via mobile
The hotel was quite nice overall until they have event by the pool. My room was facing the pool and on the 15th floor. As a business traveler and frequent flyer, I am desperate for my sleep and rest at night. My stay here started from Sunday. When I first arrived, there was an event. The music was so loud and lasted till midnight. I could hear when they even played YMCA!!! Remember - there is no windows to open. But I still could hear so well. Even with the BOSE QC II headphone, I still could hear the music through my headphone.... this happened two nights so far already. If you are business traveler and considering of staying here. Either make sure that don’t stay facing pool side. Otherwise, you would just end up being an angry bird and zombie the following day!

Also, the noise level was confirmed by the duty manager of the night.

Think 100 times before you book this hotel.

The reason I give two instead of one, bc the staff and condition of the hotel were nice.
Date of stay: December 2019
Trip type: Traveled on business
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Reviewed November 30, 2019

Date of stay: November 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 30, 2019 via mobile

Food Exchange the best INDIAN food by Chef. Rajan we always love his food he cooks with healthy and makes you feel like at home we wish him all the very best for the future he is like a Gem to withhold 😋😋😋😋👍👌💖😜🙏

Date of stay: November 2019
Trip type: Traveled with friends
2  Thank GANDHILEO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 27, 2019

Our group, Ducati Pilipinas Motorcycle Club or DPMC, held our annual Red Tie Night dinner at Novotel last Nov 23 and we had a great experience in the hands of the Novotel staff. I was doing the coordination for our club and in my many years of experience dealing with hotel staffs for events, I would say Ms Angel Navarro is the most professional, accommodating and friendly staff I have encountered. She also immediately replies to my queries either through sms or emails. No wonder because when I arrived early at the meeting room where our dinner will be held, to check on the arrangements, all the staff were very courteous and helpful. Dinner was superb, from presentation, serving size, taste and tenderness of the ribeye was perfect. Chef Massi was even kind enough to grace our dinner with his presence. Kudos to the whole Novotel team who were part of our event, Ms Angel, Ms Liz, Chef Massi, Chef Jhun, Chef Manny, Mr Regy and Mr Benok.

Date of stay: November 2019
Trip type: Traveled with friends
Thank eskie2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 26, 2019

Ducati Pilipinas MC Red Tie Night
Our motorcycle club had an exclusive party last week here at Degas Meeting Room.

Would like to thank Angel Navarro and Liz in handling our event with all the benefits given to us.

The food was really great especially created for us by Chef Massi, chef Jhun and our pastry was also wow amazingly good by Chef Manny.

The banquets Regy and Benok who assisted us all through the way of our events and definitely we would like to do this again in this hotel.

Way to go for the team of Novotel. We will do this again next time With the Ducati Pilipinas Motorcycle Club.

Date of stay: November 2019
    • Value
    • Location
    • Service
Thank Sioks0607
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 24, 2019

Novotel may be far from the airport, around 3 hours to reach considering the terrible traffic in Manila but relief will set in once you’re in the hotel. It is located in the heart of Cubao’s commercial district with malls all around and the Araneta Coliseum beside it. There’s no problem looking for a place to eat or shop.
What struck me most is the considerate staff especially the managers. I was initially booked in a de luxe room which was spacious and comfortable with a good view of the commercial district from my window. Plumbing maintenance was to be done in my room the next day so the managers transferred me to an Executive Suite room with no additional cost. The suite room was fit for a queen— large room with separate living room and bedroom, 2 toilets, 2 lavatories and a bathtub. I also got to eat cocktails with a friend at the top floor for free.

Date of stay: November 2019
Trip type: Traveled on business
Thank Marsellelozano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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