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“A memorable staye”

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Casa Pura Inn and Suites
Ranked #1 of 37 Quezon City B&B and Inns
1 review
“A memorable staye”
Reviewed July 6, 2016

We had a memorable stay during our pre-wedding preparation. The staff were very accommodating even though I had some adjustments and requests made due to last minute changes. The room were very clean and tidy when we checked in. It was a good thing also that they had buffet breakfast at affordable price and we didn't had to worry for the food of our wedding entourage and crew (we had morning wedding).

  • Stayed April 2016, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Gervin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this review, July 27, 2016
Dearest Mr. Gervin R,

Thank you for letting Casa Pura be part of your memorable day. Once again, our sincere Congratulations and Best wishes Mr. and Mrs. Gervin R!

We thank you for sharing your thoughts and experiences during your stay here in Casa Pura and giving us an above average rating. Thank you as well for appreciating all efforts of our staff in extending warm hospitality and keeping our guest rooms and premises clean at all times. It's good to hear that you and your team really enjoyed our buffet breakfast at our Deck Garden.

Again, thank you so much! Hope we'll have another opportunity to serve you and be part once more of your next milestone.

Warm regards,

Elline Mae M. Bastes
Casa Pura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    23
    16
    7
    1
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Manila
1 review
Reviewed July 6, 2016

It was my wedding day when we book in the bridal suite. The reception forgot to let me know that there's an inclusion of bridal mannequin in the bridal suite. But upon check in theres no mannequin available in that room. We have no idea that we pay for that room with inclusion of mannequin. So we only hang the bridal gown in the bed. Upon check out. I check the checklist and found out that there is a mannequin to check. I call out the reception and told us that the mannequin is in the other regular room.
The point is.
- Wedding is maybe once in the life time event and not everyone blessed to have a wedding like we did. And this simply situation to others annoy our wedding day.
- what if the reception told us to pay in the missing facilities in the room that include in the checklist.
i hope this situation will have any action about poor service to customer.

Stayed April 2016, traveled as a couple
Review collected in partnership with this hotel

Helpful?
Thank chadacosta28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this review, July 27, 2016
Dear chadacosta28,

In case we missed greeting you on your special day, Congratulations and Best wishes! We thank you for giving a review and sharing your experiences during your stay here in Casa Pura.

Wedding preparation is one of the busiest day in someone's life and indeed play a big part of that whole once in a lifetime event. Our guest rooms has their own respective inclusions but additional or special set up can be arranged. Since we do not have any entourage fee for wedding preparations, any requests must be made upon reservation and are upon availability. Our dear guests usually bring in their own mannequin for their bridal gown but in some cases, guests are requesting for a mannequin to be set up (at no added cost) prior to their check in in our bridal suite.

With regards to standard room check upon check out, an in-room checklist serves as our Room Attendants and/or Housekeeping Supervisor's basis in checking before endorsing any incurred charges to our front desk. However, after thorough investigation of your case, we regret that we fell short in updating our in-room checklist.

Once again, our sincere apology for all the inconveniences we've caused you. Hope you'll give Casa Pura another chance to be of service to you in the future. We truly are looking forward to it.

Sincerely,

Elline Mae M. Bastes
Casa Pura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quezon City, Philippines
1 review
Reviewed July 6, 2016

We had a memorable stay during our pre-wedding preparation last April. The staff were very accommodating even though I had so many adjustments and requests due to last minute details. The rooms were very clean and tidy when we checked-in. And we're also glad they have buffet breakfast at cheap price so we didn't had to worry for the food of the wedding entourage and staff.

Stayed April 2016, traveled with family
Review collected in partnership with this hotel

Helpful?
Thank satisfiedbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this review, July 9, 2016
Dearest SatisfiedBride,

We might missed greeting you, Congratulations and Best Wishes! Thank you for letting Casa Pura be part of your recent milestone. We truly appreciate the time in sharing your experiences you had during your wedding preparation last April 2016. Hearing these words from valued clients like you really push us more to extend and even improve our products and services. It's good to know that we were able to help you by having our buffet breakfast not just for our hotel guests but to your wedding entourage and staff as well.

Hope you'll give Casa Pura another chance to be part of your next milestones. Once again, our sincere appreciation!

Warm regards,

Elline Mae M. Bastes
Marketing Associate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
quezon city
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 3, 2016 via mobile

Casa pura is just near mother ignacia and timog ave. You may want to use waze to find the hotel because it doesnt have that big signage outside. The hotel looked like a house from the outside so we didnt realize it was already the hotel when we got there. The guard outside did not tell us how to get to the lobby so we needed to also figure that out on our own. The check in did take too much time the front desk already had an assigned room for us when we got there. There are no elevators going up to the rooms but that was not an issue for us because our room was at the 2nd floor. The room was spacious and had all the amenities. It was very neat and felt like my own room. There was a homey feeling to the room. The washroom was also clean and had the complete tolietries. The bed was also spacious for the 2 of us. The wifi was fast enough for use. The breakfast though can be improved, there was very limited options and the quality of the food was not good. Check out was also a breeze and the front desk was very kind and asked for what we needed.

Stayed May 2016, traveled as a couple
Helpful?
Thank dellylim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this review, July 7, 2016
A pleasant day to you Ms. Delly!

Thank you for the time in sharing your thoughts and experiences during your stay here with us last May 2016. We greatly appreciate each of your comments and recommendations for these are vital in helping us improve our services towards our valued guests like you. Thank you for the kind words and for giving Casa Pura an almost excellent review as well.

Once again, extending to you our sincerest appreciation. We do hope to having you here with us soon.

Best regards,

Elline Mae M. Bastes
Marketing Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 23, 2016

I stayed at Casa Pura several times and always happy with the helpful and friendly staffs. They serve buffet breakfast with various menu from Philippines' menu to international. The room is spacious and homey but the carpet need to be cleaned regularly, I think. Big cupboard, cable TV, and water heater for coffee are there. Each floor has balcony to smoke, water dispenser, and microwave. Bathroom was fine with hot water supply. They provide coffee, cream, and tea in room service. 10 minutes walking to main street to get food.

Room Tip: Room in 3rd floor in the corner is best
See more room tips
  • Stayed May 2016, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Inathania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this review, June 25, 2016
Dear Ms. Inathania,

We greatly appreciate your kind words and your time in sharing your experiences here in Casa Pura. It's good to know that we have let you feel the "homey" ambiance that we always strive to extend to our valued clients like you.

With regards to our housekeeping services, rest assured that we will take necessary actions and exert more effort to keep our guestrooms and all other public areas clean and in order.

Once again, thank you so much. We truly look forward to having you here with us soon.

Best regards,

Elline Mae M. Bastes
Casa Pura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Pura Inn and Suites

Property: Casa Pura Inn and Suites
Address: 55 Scout Santiago St. | Barangay Laging Handa, Quezon City, Luzon 1103, Philippines
Location: Philippines > Luzon > Metro Manila > Quezon City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 37 B&Bs / Inns in Quezon City
Price range (per night): ₱2,619 - ₱3,424
Hotel Class:2.5 star — Casa Pura Inn and Suites 2.5*
Number of rooms: 17
Official Description (provided by the hotel):
Casa Pura is a breath of fresh air, an oasis in the midst of Quezon City's bustling commercial district. Exuding an ambiance of privacy and warmth, Casa Pura allows guests to come home to excellent personal service with a quiet exclusivity.We have 15 elegantly appointed guestrooms, as well as meeting facilities and a banquet hall for your special celebrations.Our ideal location comes as a charming surprise in the midst of a busy district, making it a retreat away from the crowds, but in the center of it all. With local businesses reachable within minutes, Casa Pura offers a secure destination for a wide range of our business travelers.At this personally managed hotel, you will find tradition paired with modern lifestyle to make your stay most comfortable and convenient. This is the perfect destination for both short and long stays in the Metro. ... more   less 
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