It was my wedding day when we book in the bridal suite. The reception forgot to let me know that there's an inclusion of bridal mannequin in the bridal suite. But upon check in theres no mannequin available in that room. We have no idea that we pay for that room with inclusion of mannequin. So we only hang the bridal gown in the bed. Upon check out. I check the checklist and found out that there is a mannequin to check. I call out the reception and told us that the mannequin is in the other regular room.
The point is.
- Wedding is maybe once in the life time event and not everyone blessed to have a wedding like we did. And this simply situation to others annoy our wedding day.
- what if the reception told us to pay in the missing facilities in the room that include in the checklist.
i hope this situation will have any action about poor service to customer.More
- Free Wifi
- Free Parking