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Casa Pura Inn and Suites
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Reviews (50)
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16 - 21 of 50 reviews
Reviewed April 5, 2016 via mobile

What a waste of manpower. This Casa has 4 star rating for service but needs to maximize the facilities.
• outdated and noisy AC
• sound board to separate rooms
• shower heaters
• doors and locks
• room service has 10% add on and you need to pay outright.

But there's a lot of things to love about this Inn.
• very accessible to Timog Avenue QC
• different buffet breakfast to try on
• secured community with roving guards
• 24 / 7 on-call, in-house massage service
• good food, lots of eating places and terraces

Stayed: April 2016, traveled as a couple
Thank sudhiira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this reviewResponded April 12, 2016

A pleasant day to you Sudhiira!

Thank you for staying here with us early this April and acknowledging our services. We do appreciate your time in sharing your comments and suggestions. Rest assured these will reach Casa Pura Management.

It's good to know as well that you loved a lot of things about Casa Pura along with our buffet breakfast being served at our Deck Garden despite the concerns you've mentioned above.

We do hope to be of service to you again on your next visit.

Best,

Elline Mae M. Bastes
Marketing Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2016 via mobile

Casa Pura is worth every cent, this is a place beyond home a very cozy and quiet place which is perfect for any occasion. You'll forget that your in the middle of queson city, we booked total of 7 rooms for both my side and my husband for our wedding preparations and we are all amaze on how excellent their service are. Staff are very friendly and accomodating and they easily attend to client's need, rooms are always clean and so with their other facilities. Special thanks to Aldrin for answering all my queries and taking care of us. Indeed will highly recommend this place as this is like a sanctuary to us.

Stayed: February 2016, traveled with family
2  Thank Hannah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this reviewResponded April 6, 2016

Dear Ms. Hannah,

Thank you for giving an excellent review of Casa Pura. We really do value your time in sharing your thoughts and experiences and your kind words for our dear staff - they are really Casa Pura's pride.

We're glad that you really enjoyed your stay here with us and had a memorable one. Hope we can have you once more at Casa Pura and be part in your next milestones.

Best regards,

Elline Mae M. Bastes
Marketing Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2016

What a homey bed & breakfast! Room was clean and comfortable, hot shower, cable TV, good a/c, coffee/tea with kettle, fridge, free wifi, and generous home-style buffet breakfast, how good is that? Staff were friendly and helpful. Though there is no elevator, the stairs were not steep and were very manageable. Porters will carry your luggage. Overall, very comfortable and good value. Will be back!

Room Tip: Ask for a quiet room away from the garden dining area where the buffet breakfast is served if you like to sleep in.
  • Stayed: January 2016, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Marita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this reviewResponded March 1, 2016

Dear Mam Marita,

We wish to express our utmost gratitude for taking some time in sharing your experiences here with us. It is good to know that you enjoyed your stay in Casa Pura specially our "home-style buffet breakfast. Thank you for the kindest words to our staff too. They really are our pride and joy for extending exemplary and personalized services to our dear guests.

We truly hope you will return to Casa Pura, we're definitely looking forward to it.

Best,

Elline Mae M. Bastes
Casa Pura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2016 via mobile

My family has stayed here on 2 new year's eve occasions and it was wonderful!

The place is very clean and rooms are spacious. The matress is very comfortable. The bed covers and comforters are soft, so are the pillows.

The wooden floor gives the place a more homelike feeling.

The balcony at the end of each hallway gives a nice view of the neighbourhood.

There are so many restaurants and coffee shops around the place and malls are just about 10 minutes away.

Their prices are reasonable and very much worth it.

Stayed: January 2016, traveled with family
Thank Emcee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this reviewResponded February 29, 2016

Thank you, Ms. Emcee, for your excellent review of Casa Pura.

Thank you kindly for your most generous words. We are delighted that you enjoyed your stay with us and that your experience worthwhile.

We hope to have you back here with us, and we truly look forward to it.

Warm regards,

Elline Mae M. Bastes
Casa Pura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2015 via mobile

What started out as bad came out good.

You all know the traffic condition in Manila so when we got to the hotel (late check in), we were already exhausted. It was also topped with worry since they only offer street parking (was not able to check for parking amenities) but the security assured me that they'll keep an eye on guests cars even at night.

Had dinner out and when we came back to the hotel, the building beside it was on full blast party mode (9pm). It was so loud we can feel vibrations of the sound. We're at the third floor, just a level higher than the event place. 1am and they were still partying. Called the front desk and asked them if they could do something about it. They told me that it was the church's christmas party and they'll try to talk to them. 2 am and still no indication of the party tuning down. Hubby had to record a clip just to show how loud the noise is and brought it to front desk. They finally took action and noise stopped.

Food was great. Try their pork adobo. It's our favorite. Also tried their pork tocino, fried bangus and pancakes which were all good. The only bad experience was if you didn't place your order the night before, chances are you would be waiting a great deal before food is served. The cafe was full that day. Three bridal parties used the hotel as their prep place so a lot of people are going in and out. At the cafe, we were first served with water, after an hour comes the main dish, after 15 mins the eggs, another 10 for the drinks. I asked hubby to just bring the fruit in the room.

The first night was terrible but the second wasn't. After coming from a friend's wedding, we were able to get a peaceful sleep plus breakfast was served on time (placed the order before sleeping).

Staff was warm and friendly; very accommodating and helpful especially at times when the situation gets annoying.

Stayed: December 2015, traveled with family
1  Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaPuraPhilippines, Marketing Associate at Casa Pura Inn and Suites, responded to this reviewResponded March 1, 2016

Dear Ms. Anne,

Thank you for sharing your valuable thoughts and experiences about Casa Pura as well as acknowledging and appreciating our staff extended services.

We sincerely apologized for the inconveniences caused to you by the nearby establishment having a party back then and for waiting before your breakfast was served. Management had a thorough study about breakfast and we're happy to inform you that Casa Pura is now offering a breakfast buffet for all of its in-house guests as well as to its breakfast patrons (outsiders).

Once again, thank you for taking your time to review Casa Pura. We truly look forward to your next visit.

Warm regards,

Elline Mae M. Bastes
Casa Pura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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