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Tina B

all good

4.0 of 5 bubblesReviewed Sep 26, 2024
The room was very nice.
The food was good, maybe more food choices for the kids.
The hotel staff was very nice especially DJ and Clarence. Except for a lady staff at the deck always in a grumpy face.
Maybe more amenities for kids too.
The hotel experience was over all good.
Date of stay: September 2024
Trip type: Traveled with family
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Reviewed September 24, 2024

We stayed for 5 days for a NGA Training course and decided to extend my stay for an additional day with my family because I was so happy with the service, amenities, and food! I would like to commend the service staff, including DJ (concierge), Erwin, Rayson (Housekeeping), Tracy, Shiene, and Trisha (Front Office), Hannah, Alex, Generic, and others from the F&B for making our stay comfortable, delightful, and memorable. And special thanks to the Sales team, and kudos to Ms. Jocie/Joyce. I highly recommend their PAYAPA SPA to complete the perfect relaxation staycation. The pool was also clean and the kids loved it! This hotel is recommended for all meetings and function events near Metro Manila!

Date of stay: September 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alyanna L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 23, 2024

Cocoon Hotel is not just an ordinary hotel in the city - it's an architectural masterpiece that combines the modern features of concrete and traditional aesthetics of wood. Everywhere you look, you'd see how both materials are well used and seamlessly connected.

Even with just six floors and a basement, the hotel is jampacked with lots of wonderful surprises - from chic and spacious rooms (you can watch Netflix from the bathtub!) to various delicious meal choices, to a compact yet relaxing pool and a spa that will make you want to come back for more. And they also have a garden up at the Deck - I recognized eggplants, dalandan, oregano and mint among the blooms.

Kudos to the staff who were very friendly and accommodating, from the time I booked my stay up until I checked out. Checking-in was a breeze - that's how efficient they are, and they won't delay when you ask or inquire for their assistance.

Three days aren't enough to fully enjoy the Cocoon experience - I'll be definitely going back.

Date of stay: September 2024
Trip type: Traveled solo
Thank Anna Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 22, 2024

I had a blast. It was super cozy. I even had a bubble bath! And on Fridays and Saturdays they could play a jazz, classic, maybe even the genre you like. When you enter the place it has a serene aroma that eases your body. Breakfast food? It was superb.

Date of stay: September 2024
Trip type: Traveled with family
Thank Florentino O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 16, 2024 via mobile

The Cocoon Boutique Hotel was impressively clean overall. The common areas, such as the lobby and hallways, were well-maintained and inviting. The guest room was tidy and fresh, though I noticed a few minor dust spots on the furniture. The housekeeping staff did a good job, but a bit more attention to detail would have earned a full five stars.

I would like to commend the following people for making my stay and experience wonderful. On-the-job trainees JC, Paul and Peter John for having assisted and responding to the needs of the guests promptly. Supervised with their Senior Officers namely, Edwin, Jomar, Glenn and Rayson. You guys are the best.

Room tip: There were a few areas that could be improved, such as the speed of elevator and the variety of amenities.
Date of stay: September 2024
Trip type: Traveled on business
Thank Yamileth T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 3, 2024

This hotel became our go-to every time we needed a place to stay in the area. TV is great, smart tv unlike other hotels so you can watch youtube and netflix and not rely on tv channels. The staff is accommodating and always helpful. Rooms are very comfortable and the atmosphere is great. Location is great as well, close to restaurants and fastfood establishment and main road. All in all, its always a great stay, made even better all the time because of the staff. The staff and service is a credit to this place, they do a wonderful job.

Date of stay: August 2024
  • Trip type: Traveled as a couple
    • Value
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    • Sleep Quality
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Thank nicolearl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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