The staff was really accommodating. I had a special request to set up the room for our anniversary celebration, and they really did an amazing job! Special thanks to Mond, Tracy, Trisha, and Shiene for the romantic room setup. When we arrived, the room was beautifully decorated with heart-shaped towel swans, roses, and a personalized note on the television that made our anniversary extra special. They even arranged the bottle of wine, roses, and gift that I ordered online.
We also want to commend Jomar and Edwin from housekeeping for providing faux petals and a romantic bed setup, and DJ from concierge for the seamless room check-in. The warm and friendly service we received throughout our stay truly made a difference. The hotel itself was clean, comfortable, and had all the amenities we needed, but it was the exceptional service that stood out.
We left feeling pampered and well taken care of, and we can’t wait to return for another stay. Thank you to the entire team for making our anniversary unforgettable!
P.S. Thank you to Tracy Antoni. She's the one that I talked with throughout the preparation.