A) The denomination of hotel is a bit misleading. It seems to work as a sort of B&B and as a student guesthouse (this is witnessed by the sign outside where they say "We rent rooms to students" and similar wordings. Also, the hotel is "carved" inside what seems to be a multipurpose building hosting also eateries, schools, offices etc. In short, it's as if they rented a couple of floors and turned it into a hotel. This has implications in terms of quality of life inside (and safety). For a moment i thought i had ended in the wrong place.
B) Pictures in their website and online DO NOT correspond to the reality (at least in my case). I was assigned a room with no windows, no working TV (they fixed it and it stopped working soon after, due to cabling issues i suspect, after which i gave up). (I do have pictures of the room i took during my stay).
C) Appalling level of hygiene. I had cockroaches running all over my room (and they did issue a notice that they would do a pest control treatment but unfortunately when i was leaving...for two nights i had to cope with cockroaches of all sizes running all over my room and my clothing), seemingly coming out from under the closet and the bed area. Apart from that there were piles of dust on all corners of the room, under...A) The denomination of hotel is a bit misleading. It seems to work as a sort of B&B and as a student guesthouse (this is witnessed by the sign outside where they say "We rent rooms to students" and similar wordings. Also, the hotel is "carved" inside what seems to be a multipurpose building hosting also eateries, schools, offices etc. In short, it's as if they rented a couple of floors and turned it into a hotel. This has implications in terms of quality of life inside (and safety). For a moment i thought i had ended in the wrong place.
B) Pictures in their website and online DO NOT correspond to the reality (at least in my case). I was assigned a room with no windows, no working TV (they fixed it and it stopped working soon after, due to cabling issues i suspect, after which i gave up). (I do have pictures of the room i took during my stay).
C) Appalling level of hygiene. I had cockroaches running all over my room (and they did issue a notice that they would do a pest control treatment but unfortunately when i was leaving...for two nights i had to cope with cockroaches of all sizes running all over my room and my clothing), seemingly coming out from under the closet and the bed area. Apart from that there were piles of dust on all corners of the room, under the bed, under the fridge. I ended up putting a towel on the bed and sleeping on that. (I do have pictures of the cockroaches)
D) Air conditioning: Old, noisy, no remote, and pushes cold air right on your head/neck when you sleep. I switched it off and spent two nights sweating.
E) The room had a blind window overlooking maybe a wall or some shop where i could hear people chopping food maybe. I tried to use the window and the whole thing fell off. It was fixed by the EXCELLENT staff maybe but still i had noises coming from outside round the clock.
F) Noise in corridors is constant. People knocking at the doors, people having fun in corridors, somebody knocking at my door for no reason, people speaking on radios, music coming from all sides. It gets quieter at some point mid morning with only staff running on the floor but at some key times it's really noisy (especially on weekends).
G) Running water is not really sufficient for a proper shower. Pressure is low and water almost cold. If you need, say, a hot shower to recover from the pains their A/C gives you during the night, don't expect to find it there.
H) Not even some cheap slippers in room. This translates in having to walk barefooted where hundreds of others have before you and, in my case, with cockroaches roaming, that is how realized i had them indeed. I stepped on one of them at night while heading to the toilet, which implied an overnight shower and no sleep.
I) Breakfast is a mixed batch. Some food is fine, not to remember, yet some fruits i had were on the dry side and the watermelon was turning sour.
J) They don't seem to serve any meal beyond breakfast (so it should not be called HOTEL but, at best B&B)
The bright side
A) The staff is really nice, and caters for your needs. They managed to put me in a good mood despite the obviously unpleasant experience.
B) The hotel is not only placed in a very convenient spot but it is located at a walking distance (literally, next door), from a variety of pretty good restaurants and bars.
Considering price/quality ratio and the experience i had i would never recommend the hotel to anyone, especially considering that at the moment of booking there were 3 and 4-star hotels for just a slightly higher price in the area, just a bit too far from my destination during the trip. In particular, if you're set for a happy holiday and hotel is part of the experience, i would avoid it altogether. I know it spoiled my whole business trip, especially due to the lack of sleep caused by all the issues above.
Overall, had they claimed they were a student guesthouse and a B&B, i wouldn't have chosen that specific place or, if forced to, they would have received a different review since when considered in that perspective the place is up to standard for a really good B&B, especially considering the excellent staff and the overall portions of their breakfast with the staff that caters for you with extreme politeness and professionalism.More
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