Honestly my impression upon arriving is negative. I think im at a wrong place. Check in is seamless, room is small and no window. Sheets and pillows are comfy though. The ballroom is nice and impressive food and service. Overall, worth the visit. I could be wrong on my first impression. Keep it up guys and gals!
A nice hotel with superb hospitality is what composes this hotel. No windows but overall the stay is Pleasant. Places around grey selection of dining places the ballroom is impressive I Will comeback next time
Dear Jason M,
Thank you for taking the time to share your feedback here in TripAdvisor.com.Your positive review is very much appreciated by our team.We certainly look forward to welcoming you back on your next visit.
Sincerely,
Sabrina Salvador
The staff at the Oracle were wonderful. Very accommodating and lovely all around, especially April at the front desk. The breakfast staff were also very willing to serve and make sure that you were happy. I was attending a conference and this hotel was chosen for me by the conference organizers. Since my meetings were at the university across the street (Ateneo), the location was very good. However, the overall quality of the rooms were very basic - more on par with a roadside motel in the United States than even an ordinary quality hotel. If you need to be in this area and have minimal expectations (and are on a budget), then this is an ok choice. For $67 a night including breakfast, the price is hard to beat. My room was an interior room with no window. I guess that could be good and bad. No street noises but no fresh air either. The room smelled stale. The bathroom had peeling caulk in the shower and the shower drain -- didn't. Again, the staff were WONDERFUL. It they had been rude or unaccommodating, I would have moved the first day. I'm not sure how this hotel received a 4/5 overall rating, perhaps it is the staff. This is my first negative review on Trip Advisor. I have high expectations but I am also reasonable.
Dear DMR_Maryland,
Thank you for sharing your honest feedback from your recent stay with us. We appreciate your kind words about our staff who are truly the asset of Oracle Hotel. I have passed on your appreciation to April which delighted her very much.
I am saddened for not being able to meet your expectations as to the interiors of the room. The management acknowledges the structural limitations of the property and the need for renovation .That is why we are is seriously looking into improving the physicality,functionality and design of our rooms including our facilities which will give the best comfort,convenience and value for money for our guests.Hopefully all these improvements will transpire the soonest possible complementing the True Filipino hospitality of our humble team.
Again , we appreciate your feedback and we hope to have another opportunity to serve you in the future to show you that we have become better.
Sincerely ,
Sabrina Salvador
not that fancy but considering its strategic location just in front of ADMU, this will surely do. crews are very accommodating since most are young trainees,,,,affordable laundry shop right in the basement,,,,,, the street is lined with what students need, bookstore, banks, definitely looking for convenient food is no problem....
Dear zenycesar2016,
Thank you for staying with us and posting a review here in TripAdvisor.
Our convenient location is truly one of our strengths. Thank you for commending our team who continually strive to offer sincere assistance to our valued guests.
We look forward to welcoming you back on your future stay with us.
Sincerely,
Sabrina Salvador
We got the largest room. Clean and nice.No pool though. It is near a lot of restaurants. No ample parking spaces. It gets full easily and you have to park several meters away with a 5-10 minute walk. Too bad it was a bit rainy, and it did hassle us a little. Convenient location in the city and near a lot of schools.
Dear Michelle Anne C,
Thank you for posting a review here in TripAdvisor.
We have noted your comment with regards to our parking area which is a valid concern particularly when there are simultaneous events happening in the hotel as parking spaces gets easily occupied . As an option, valet service is made available for hotel guests.
We look forward to welcoming you back on your next visit to Quezon City.
Sincerely,
Sabrina Salvador
