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Michelle M

Perfect also for Solo Travelers like me on a tight budget

5.0 of 5 bubblesReviewed Jun 27, 2018via mobile
I booked at Fersal Malakas during my birthday last June 20, actually it was my 5th time already (short staycation). Although this hotel is a little bit old but you can never go wrong with their rate per night, its cheap complete with good shower, refrigerator and kettle for coffee/tea. I almost forgot their rate is inclusive of Breakfast and they serve very good Pinoy Breakfast (i recommend their danggit😉) This hotel is safe especially for solo traveler like me😆👌🏼
Date of stay: June 2018
Trip type: Traveled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivy M, Customer Service Assistant at Fersal Hotel Malakas, responded to this review
Responded Jul 18, 2018
Dear Michelle M,

Greetings from Fersal Hotel Group!
We would like to thank you for staying at Fersal Hotel Malakas and taking time to make a review.
It is nice to know that you found our hotel great value for money. We are glad for your compliments on the food we serve. We are hoping that you would recommend us to your family and friends.
We are looking forward on your next stay.
For further inquiries and reservations, please email reservations@fersalhotelgroup.com
For more suggestions and comments, please email happy@fersalhotelgroup.com
or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ivy C. Manaday
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ibis Styles Manila Araneta City is an exciting addition to the reinvigoration of the Araneta City, the City of Firsts. Together with the new Gateway, ibis Styles is the latest addition to the Gateway area that currently features Novotel Manila Araneta City, Smart Araneta Coliseum, Gateway Tower Building. All strategically situated within the Gateway Square - these six structures will be interconnected with other developments in the Araneta City via sky bridges and pedestrian malls.
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14 - 19 of 71 reviews
Reviewed June 18, 2018

Fersal in Malakas Street is a boutique hotel so I wasn't really expecting anything that I could rave about. It was a pleasant surprise to find that their food was pretty decent - not fancy, but filling and more than just tasty. I love their tuna sandwich, breaded chops, local noodles, etc. Around the hotel are dozens of restos you can just walk up to if you prefer other cuisines.

The rooms are small and cleanliness can still be improved. The location is great if you are staying in Quezon City - it's near enough the major government buildings, the Quezon City Circle, SM North, but far enough to be really not in the midst of the hustle.

At the moment, the road in front of the building is being paved so we needed to walk a bit to approach the hotel in a round about way. But it will be probably done in a few days so no worries.

Staff were nice and helpful.

Room tip: stay away from the 5th floor as this is the access to the penthouse where they hold events so can be busy with people at times
Date of stay: June 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank falejan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivy M, Customer Service Assistant at Fersal Hotel Malakas, responded to this reviewResponded July 19, 2018

Dear Leah A,

Greetings from Fersal Hotel Group!
We would like to thank you for staying at Fersal Hotel Malakas and taking time to make a review.
We are delighted to know that you had an amazing stay and you enjoyed the food. We are hoping that you would recommend us to your family and friends.
We are looking forward on your next stay.
For further inquiries and reservations, please email reservations@fersalhotelgroup.com
For more suggestions and comments, please email happy@fersalhotelgroup.com
or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ivy C. Manaday

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 29, 2018 via mobile

Always clean room and friendly staff
Fun to talk with. Now where is my free memo pad. Restaurants in area are good. Tess and Rheisy are masaya to chat with. Good hot showers. Lobby is big and maganda.
Easy parking in front of hotel.

Date of stay: May 2018
Trip type: Traveled solo
2  Thank lannyv1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Malakas, responded to this reviewResponded June 18, 2018

Dear Lannyv1,

Greetings from Fersal Hotel Group!
We would like to thank you for staying at Fersal Hotel Malakas and taking time to make a review.
We are glad that you had a great stay in our hotel and you appreciate our staff. We are hoping that you would recommend us to your family and friends.
We are looking forward on your next stay.
For further inquiries and reservations, please email reservations@fersalhotelgroup.com
for more suggestions and comments, please email happy@fersalhotelgroup.com
or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 29, 2018 via mobile

The room had unpleasant and musty smell,old, and unsecured.They charged you for early check in and bad location. We paid for our three nights stay but when we saw the bad room situation, in just few minutes my husband and I decided to leave. They never refund any single centavo of what we paid. So, my advise to all travelers be aware of booking hotel online.Dont be easily convince with their promos Much better to book in a known hotel and popular.at least you know what to expect.

Date of stay: May 2018
Trip type: Traveled as a couple
Thank ktina450
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Malakas, responded to this reviewResponded June 18, 2018

Dear Ktina450,

Greetings from Fersal Hotel Group!
We would like to thank you for staying at Fersal Hotel Malakas and taking time to make a review.
We apologize to you for any inconvenience, we will verify with the hotel operations what happened in here. We hope that you will give us another chance.
We are looking forward on your next stay.
For further inquiries and reservations, please email reservations@fersalhotelgroup.com
for more suggestions and comments, please email happy@fersalhotelgroup.com
or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 28, 2018

With the profound and friendly experiences of Fersal Hotel Malakas, I personally filled with a lots of fond and exciting memories and experiences to take back to my home. I extend my utmost gratitude and respect to the management of Fersal Hotel Malakas for their genuine caring and hospitable efforts to our needs, especially the hotel receptionists, (Ericel, Rheisy, and Argel) the Inn Cafe staff for their continued support to provide us with all sorts of daily delicacies, the house keeping staff for their tremendous efforts to provide us with room accommodations, and the all the staff of Persel Hotel Malakas. With all due respect, I would like to extend our warmth greetings and heartfelt thank you for your support. Without your help, I would not be able to leave the hotel full of joy and satisfaction. Within our hearts, we pray that this moment of experience would bring the spirit of love and care. God bless you all and thank you. Salamat Po!! and Kamagar. Bye..Fabian Sapelalig and all those we have been receiving the hospitable services from this hotel. Bye.....

Date of stay: May 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank fabian s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Malakas, responded to this reviewResponded June 18, 2018

Dear Fabian S,

Greetings from Fersal Hotel Group!
We would like to thank you for staying at Fersal Hotel Malakas and taking time to make a review.
We are glad that you had a great stay in our hotel and that we have given you the service you deserved.
We are hoping that you would recommend us to your family and friends.We are looking forward on your next stay.
For further inquiries and reservations, please email reservations@fersalhotelgroup.com
for more suggestions and comments, please email happy@fersalhotelgroup.com
or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 12, 2018 via mobile

We checked in last night and the "kuya" who assisted was very entertaining and helpful. The staff are friendly and polite at the same time. Breakfast was good... not the run-of-the-mill breakfast inclusion in most mid-range hotels. Since we checked in for UPCAT Exams today, the power breakfast was a great way to start the day. It is also very near major establishments so you're near everything you will need... and the State University is within the neighborhood of just about P70.00 taxi fare. We had a nice and relaxing stay.

Date of stay: May 2018
Trip type: Traveled with friends
Thank Eunice Joy G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Malakas, responded to this reviewResponded June 18, 2018

Dear Eunice JoyG,

Greetings from Fersal Hotel Group!
We would like to thank you for staying at Fersal Hotel Malakas and taking time to make a review.
We are happy that we were able to give you the best experience and that we were able to serve you well.
We are looking forward on your next stay. We hope that you will recommend us to family, friends and colleagues.
For further inquiries and reservations, please email reservations@fersalhotelgroup.com
for more suggestions and comments, please email happy@fersalhotelgroup.com
or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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