We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Regency Grand Suites
Ranked #14 of 109 Hotels in Manila
Certificate of Excellence
Reviewed May 11, 2015

The Best Hotel, Staff is very friendly and accommodating . . . Room is clean and net and there wifi is superb, location is near Robinson Mall, the view of Manila Bay is really breath taking especially in the Morning and Night, you can also hear live band in the balcony area, there is also a gym, sauna, billard, table tennis. Highly recommended to everybody, surely will be coming back here.

  • Stayed: May 2015, traveled with family
    • Value
    • Location
    • Service
Thank puppy1825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarenRGS, General Manager at Regency Grand Suites, responded to this reviewResponded September 1, 2015

Dear Sir Puppy

Thank you for staying with us!


We are delighted to know that you had a wonderful stay i our Hotel.


The whole team is very excited to welcome you again on your next visit.

Warmest
Karen Ang Niegas
General Manager
niegasrgs@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (252)
There are newer reviews for Regency Grand Suites
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

187 - 191 of 252 reviews

Reviewed April 25, 2015

We stayed here one night. The first challenge was finding the place - there is no name "Grand Regency" anywhere on the building. It's called "Brent" or something like that, but no one ever tells you this. Since we were using GPS navigation, and we were tired of driving around looking for a building called the Grand Regency, we had to stop at the hotel the GPS told us was the Grand Regency (it wasn't), and ask them where it was. Fortunately, it was the tall white tower nearby.

The next challenge was parking - there is none for hotel guests. There is a parking lot, but it's for residents. This tower sells condo units, and apparently the Grand Regency people bought a few floors of condos to use as a hotel - but they didn't buy any parking spaces. We were very lucky to find a space next to the hotel. They informed us that guards are outside the building 24/7, so the car was safe. The neighborhood isn't the best in Manila, though there's definitely worse.

The room/unit itself was a one-bedroom arrangement with a separate bedroom, small kitchen (full size refrigerator, microwave, sink, cabinets, and kettle), dining table, couch (made of gray vinyl, and old and hard), and a large LCD TV in the living area. The TV was equipped with Cignal cable, so there were lots of channels. However, you had to sit on the couch to watch TV (none in the bedroom) and the couch was not comfortable. The free wifi was fast and reliable.

The bathroom was tiny - admittedly I'm a large guy, but I had to twist my shoulders to get to the sink, the space was too narrow to stand facing the mirror. The shower used to have a sliding curved glass door, but some previous guest apparently broke it, and they never replaced it with anything - so now the shower sprays out into the bathroom. The shower head is a nice "Rain" design with a large spray pattern. The hotel provides one tiny soap bar only. The shower should be equipped with a "push button" type wall dispenser for shampoo and conditioner or body wash - ours just had shampoo, someone had stolen the other dispenser.

The unit is equipped with two air conditioners, and these work well. To conserve power, the entire unit powers off when you remove the room key from the magic "wall switch", such as when you leave the room. this includes the air conditioners and refrigerator, so the ref isn't reliable for food storage.

The bedroom has a large closet, and had a king size, comfortable bed with 4 pillows and a comforter. The room itself should have had less closet, and moved the bed away from the wall. It is difficult to get around to the far side where the air conditioner is. I do appreciate the big, comfortable bed, though.

We ordered food from the only restaurant in the hotel, to be sent up to the room while we worked on organizing paperwork. It's more of a cafe than a restaurant, but it offers 12 or 15 various basic foods, such as pork chop and spaghetti. We tried the pork chop, and tried to order the chicken skewer, but it wasn't available. We ended up ordering the grilled shrimp. The chop was actually adobo (not listed on the menu as adobo), and 2 of the 5 smallish shrimp were completely mushy and inedible. Overall, use the cafe downstairs for coffee only, and go to the Robinson's Place mall across the road for all your food, even if you're busy - take a break and don't eat here.

All the staff was very nice, and helpful.They try to do a great job, and run a nice hotel.

Generally, though, I would not stay here again. There are many hotel choices in the area.

  • Stayed: April 2015, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank fred b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2015 via mobile

Stayed for a night just to escape from a streaaing week at work, and guess what, I enjoyed my stay here. A good and accommodating staff plus the stunning general manager. And great room and a great view. Will definitely go back and request room 3217. Thanks everyone, see you very soon for my next stress-escape weekend. :)

Stayed: April 2015, traveled with friends
Thank Jennifer Phoebe... I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarenRGS, General Manager at Regency Grand Suites, responded to this reviewResponded April 25, 2015

Dear Ms. Jennifer,

Thank you for choosing Regency Grand Suites!

The whole team is very delighted to know that you had a pleasant stay in our hotel.

Thank you for your generous review.

We are looking forward to welcome you again in your week end break.

Warmest,
Ms. Karen Ang Niegas
General Manager
Regency Grand Suites
niegaskaren@yahoo.com
09989701860

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2015

We stayed in one of their 1 bedroom suites; had a microwave & fridge, TV & good A/C, but, the STINK from the cigarette smoke was too much for us. VERY close to a SM mall with hundreds of eating choices..... We had coffee & breakfast in the hotel lobby each morning for a reasonable fee.... We are not smokers so an unpleasant stay for us, but if you are a smoker this might do it for you!

Room Tip: You get a better view of the smog from the upper floors!
  • Stayed: April 2015, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Adrien F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarenRGS, General Manager at Regency Grand Suites, responded to this reviewResponded April 18, 2015

Dear Mr. Adrien

Thank you for staying at REGENCY GRAND SUITES!

First, the whole team would like to apologized for the cigarette smell inside your room.

I am very saddened to know that your stay in our hotel is unpleasant.

This is issue was already raised to the housekeeping supervisor and will do immediate action so that this incident will not happened again.

Again, our deepest apology, We hope to welcome you again in our hotel and give you a more pleasant stay.

Warm Regards,
Ms. Karen Ang Niegas
General Manager
niegaskaren@yahoo.com
09989701860

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2015

Stayed her for four nights in late march 2015. The room was moderne and good with kitchen facilites like micro, and fridge. There was a small balcony outside the room. Superior view from the room, partly to the bay and partly to the city.The area outside the hotel was very busy and poluted from the many cars. Difficult to strall around and difficult to cross the streets.
I use krutches - I looked forward to try the swimming pool, but there was difficult stairs, a lack of bannisters etc that made that impossible,
I would not stay in this hotel again.

  • Stayed: March 2015, traveled as a couple
    • Value
    • Rooms
    • Service
3  Thank Arne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarenRGS, General Manager at Regency Grand Suites, responded to this reviewResponded April 18, 2015

Dear Mr. Ainasbergen,

Thank you for staying with US!

I am very saddened to know that you did not enjoy your stay.

The whole team would like to apologized on the inconvenience that you encountered with our pool and neighborhood that made your stay less pleasant.

We are now working on the possibilities on how to rectify this matter.

We hope to welcome you again in our hotel.

Warm Regards,
Ms. Karen Ang Niegas
General Manager
niegaskaren@yahoo.com
09989701860

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Manila hotels
Ermita
Bayview Park Hotel Manila
Bayview Park Hotel Manila
#16 of 109 in Manila
806 reviews
Malate
Kimberly Hotel
Kimberly Hotel
#12 of 109 in Manila
276 reviews
Show Prices
Show Prices
Show Prices
Ermita
City Garden Suites
City Garden Suites
#20 of 109 in Manila
558 reviews
Hotel H2O
#11 of 109 in Manila
1,209 reviews
Show Prices
Show Prices
Show Prices

Been to Regency Grand Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regency Grand Suites

Address: 1622 Birch Tower Condominium Jorge Bocobo Street, Manila, Luzon 1004, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 109 Hotels in Manila
Price Range: ₱2,093 - ₱3,217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Regency Grand Suites 3*
Number of rooms: 61
Official Description (provided by the hotel):
Regency Grand Suites offers satisfyingly designed and affordable rooms that are located in levels where guests can get a stunning, panoramic view of Manila Bay’s sunset. Visitors can also avail of the hotel’s well-appointed amenities and services that are all arranged to heighten one’s comfort and convenience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Expedia and HotelQuickly so you can book your Regency Grand Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing