Booked in Februarry to stay in December 2020, flights cancelled as no overseas visitors allowed. Contacted hotels.com and hotel directly abiout a refund and was told, 'Sorry sir, special price no refund! '
the price I paid is more than the current advertised price.
In the current climate this is very poor, I realise times are hard but do they really think I will lose the money then rebook?
Also hotel.com must have influence on the hotels they promote, so its a big never again for these two.
My advise is never book here, they are thieves
- Free Wifi
- Free parking