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“Best Buffet Restaurant in Manila”
Review of Spiral

Spiral
Ranked #1 of 967 Restaurants in Manila
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Special occasions, Business meetings, Families with children, Large groups, Romantic
Dining options: Lunch, Late Night, Dinner, Breakfast, Buffet, Delivery, Reservations
Description: Making a splash when it first opened in 2006, Spiral’s dining innovations were a first in Asia and it became one of Manila’s most loved restaurants. Dining has never been the same again since. But the new Spiral proves that even a trailblazer can top itself with Sofitel once again taking destination dining to a whole new level.The new Spiral is divided into 21 dining ateliers. In France, an atelier is an artist’s special workshop, and in Spiral it is where secret recipes are masterfully prepared right before your very eyes. The range of cuisines is expansive and the attention and detail to each dish has the focus of an artisan.
Marilao, Philippines
Level Contributor
23 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Best Buffet Restaurant in Manila”
Reviewed November 6, 2015

Best food taste and quality. Ambiance is good. But this is not a budget friendly restaurant. You must try it for special occasion.

  • Visited December 2014
    • Value
    • Service
    • Food
Helpful?
1 Thank AELorenzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this review, November 8, 2015
Dear AELorenzo,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for writing about your dining experience at Spiral. With our 21 dining ateliers, at Spiral we really aim to make our guest enjoying a travel in the whole world, while being comfortably seated and delighted by an attentive service focused on details.

Thank you again for your kind feedback which has been shared amongst the team.

We are really looking forward to your next visit with us.

Kind Regards,

Spiral Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Quezon City, Philippines
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“SPIRALLING EXPERIENCE”
Reviewed November 6, 2015

Great food, great service and great experience!
My family and I had a very awesome experience dining in Spiral. Just memorable!

  • Visited November 2015
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Johnnypen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this review, November 8, 2015
Dear Johnnypen,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for your positive feedback about the dining experience you had at Spiral. Here at Spiral, our master chefs offers our guest a delightful variety of dishes from the four corners of the world,

We are looking forward to welcoming you again.

Kind Regards,

Spiral Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quezon City, Philippines
2 reviews
“Spiral Buffet”
Reviewed November 6, 2015

As always, the best buffet in the Metro. This is our go to when we have balikbayans and it never dissapoints to satisfy even the most meticulous of palates.

  • Visited November 2015
    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with this restaurant

Helpful?
Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this review, November 8, 2015
Dear Denise B,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

Thank you very much for your great comment and we appreciate about your compliment not from your dining experience .

Looking forward to welcome you back.

Kind Regards,

Spiral Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bulacan Province, Philippines
1 review
“Magnifique”
Reviewed November 4, 2015

I lovee this Hotel, the staff are so polite and very accomodating!! Highly recommend this hotel and will surely come back.

  • Visited October 2015
    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with this restaurant

Helpful?
Thank anneviudez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this review, November 8, 2015
Dear anneviudez,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for writing about your dining experience at Spiral. With our 21 dining ateliers, at Spiral we really aim to make our guest enjoying a travel in the whole world, while being comfortably seated and delighted by an attentive service focused on details.

Thank you again for your kind feedback which has been shared amongst the team.

We are really looking forward to your next visit with us.

Kind Regards,

Spiral Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cainta, Philippines
Level Contributor
8 reviews
6 restaurant reviews
“Great buffet but service could use improvement. ”
Reviewed November 4, 2015 via mobile

We finally tried the most talked about buffet of Spiral last Nov. 2. They had this special promo on buffet discount which was extremely a good deal. The selection,variety and quality of food were really top notch. The cheese room is really a must try for everyone - whether you're a cheese lover or not - if only to educate your palette on the more sophisticated flavors of cheese. I have a constructive feedback though in the service we experienced that night: 1) We were seated in a table good for 4 but we were only 2 that night. No server bothered to remove the excess utensils, glasses and table napkin, therefore leaving our table cluttered. We even had to call somebody to remove the excess glasses with water 2x but he did not remove the utensils or even asked how many are we dining that night. 2) The servers are attentive in refilling our glasses with water. This is appreciated. However, care should be taken in ensuring that water don't splash in the table. 3) Processing our bill was painfully slow. I asked for the bill before going to the rest room. When I returned, we must have waited for about 10 mins more and had to call a waiter to inform him about the long wait and to follow up the bill. To be fair, the lady who gave our bill apologized and said that the computer hanged. These are not serious guest concerns but it did make our first dining experience in Spiral a little less pleasant. Having said this, we would still come back in Spiral and hopefully, it will be a much better guest experience next time. We dined in the restaurant between 7-9pm and were seated near the bar overlooking the bay area.

Visited November 2015
Helpful?
Thank Tess_4455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this review, November 8, 2015
Dear Tess_4455,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

On behalf of Sofitel Philippine Plaza, I would like to extend my deepest appreciation for sharing with the Trip Advisor community about your dining experience.

At Sofitel Philippine Plaza Manila we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations but we take it as a way to improve. Thank you for calling our attention on the matter you encountered which causes us deep concern.

We look forward to seeing you soon, to be at your service again.

Kind Regards,

Spiral Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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