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“Not as Good as it was before the Typhoon”
Review of Spiral

Spiral
Ranked #1 of 1,003 Restaurants in Manila
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Families with children, Business meetings, Romantic, Special occasions, Large groups
Dining options: Breakfast, Late Night, Dinner, Lunch, Buffet, Delivery, Reservations
Description: Making a splash when it first opened in 2006, Spiral’s dining innovations were a first in Asia and it became one of Manila’s most loved restaurants. Dining has never been the same again since. But the new Spiral proves that even a trailblazer can top itself with Sofitel once again taking destination dining to a whole new level.The new Spiral is divided into 21 dining ateliers. In France, an atelier is an artist’s special workshop, and in Spiral it is where secret recipes are masterfully prepared right before your very eyes. The range of cuisines is expansive and the attention and detail to each dish has the focus of an artisan.
Reviewed July 11, 2014

Went to the Spiral the other evening with my wife and three of our four daughters and it was the first time that we had been back since the restaurant had been repaired and renovated following the extensive flooding caused by Typhoon Pedring back in 2012. We were promptly shown to our seats and as the wine trolley was passing by I ordered a glass of Sanigon Blanc that later turned out to be nearly USD 8 a glass. Looking for food we found the following; that the previous ice mountain of cooked jumbo shrimp and fresh oysters was no more and that the dessert station with three chocolate fountains was in its place. When we found the seafood section there was some shrimp, black mussels and some very sickly thin slipper lobster that we did not bother with. Leaving my wife to the boiled crabI went to my favourite the Indian food section and although the food was tasteful most of it was quite cold especially the Indian rice. The bread was great being freshly made but we had to ask for some butter to go with it as this was not available. The Cheese and cold cuts room is impressive but the cheese is an additional price adder on the buffet and this was confirmed by our server when I asked her which was a pity as being British I do like cheese. One thing that was most noticeable in that with almost all of the dining ateliers most of the previously prepared food was only scraps in the serving bowls and the chefs were not constantly topping up the bowls. All in all the Spiral is a unique dining experience but in all honesty with the cost per head plus the two hours and eight minutes driving time to get to the Sofitel due to Manila traffic and rainy weather there are cheaper and bigger buffet experiences nearby. The Spiral buffet experience before was a great and enjoyable experience but not so much now.

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Thank Harwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this reviewResponded July 16, 2014

Dear Valued Guest,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

On behalf of Sofitel Philippine Plaza, I would like to extend my deepest appreciation for sharing with the TripAdvisor community about your dining experience. With 21 dining ateliers, Spiral is a real travel in taste and discoveries,

We certainly take note of the feedback you gave, and we will look onto it as it is a way for us to keep on improving for your next visit.

We look forward to having you back again soon and wish you best in your personal and business endeavors.


Kind Regards,
Tanguy Gras
Restaurant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,571 - 1,575 of 1,976 reviews

Reviewed July 6, 2014

It was simply the best buffet we ever availed in the Philippines.

Wide choice of food, all of an amazing quality and taste. Special mention to the Charcuterie and Fromage.

The staff was excellent and prompt to react.

Better starve a bit before going so you can make sure you can try a lot of dishes as they are all amazing

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2  Thank Thebeachwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this reviewResponded July 16, 2014

Dear Valued Guest,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for your positive feedback about the dining experience you had at Spiral. Here at Spiral, our master chefs offers our guest a delightful variety of dishes from the four corners of the world to make our guest travel far in only one location. Your very encouraging comment has been shared with the team.

We are looking forward to welcoming you again.

Kind Regards,
Tanguy Gras
Restaurant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

I think the Spiral restaurant at the Sofitel offer a lovely range of international cuisine from all parts of the world. The food tastes great and the ambiance is also really nice.

Thank Balaji V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this reviewResponded July 16, 2014

Dear Valued Guest,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for your positive feedback about the dining experience you had at Spiral. Here at Spiral, our master chefs offers our guest a delightful variety of dishes from the four corners of the world divided into 21 ateliers, discovery is therefore also part of the Spiral experience.

We are looking forward to having you back with us.

Kind Regards,
Tanguy Gras
Restaurant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

You must go on a weekend for dinner since they say that the food choices are a bit more sophisticated such as the availability of foie gras. The food is quite excellent since there are so many stations to choose from. I booked a private room which is very nice and comfortable. There are many available and are spacious. My only problem was that it was extremely crowded that I felt like I was in a sea of hungry diners. What do you expect when this is one of the most sought-after buffet venues. The Charcuterie room is a must. It has plenty but the items move fast. Ofcourse they will be replenished. A popular station was the dessert station where there is an ice-cream bar as well. There was just too much food but my tummy could not make any more room for all I wanted to eat! What a pity. The price is well worth the calories, the crowd and the distance if you are traveling from the opposite side of town!

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    • Atmosphere
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    • Food
Thank thehungrylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this reviewResponded July 16, 2014

Dear Valued Guest,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for your positive feedback about the dining experience you had at Spiral. Here at Spiral, our master chefs offers our guest a delightful variety of dishes from the four corners of the world,

We are looking forward to welcoming you again.

Kind Regards,
Tanguy Gras
Restaurant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

The foods was great... The staff at spiral was move fast and alert. It's very great and Excelent foods..

2  Thank Vivz22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Spiral, responded to this reviewResponded July 16, 2014

Dear Valued Guest,

Bonjour! Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for your positive feedback about the dining experience you had at Spiral. Offering our guest a delightful cuisine as well as an excellent service are our main goals. We take pride to ensure that our food is freshly prepared in front of our guest, to have an ultimate interactive dining experience, full of taste. Once again, thank you for your comment that has been shared with the team.

We are really looking forward to your next visit.

Kind Regards,
Tanguy Gras
Restaurant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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