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PepeLab
Manila, Philippines

Great location

3.0 of 5 bubblesReviewed Feb 23, 2024via mobile
The best things about the Manila Prince Hotel are affordability and accessibility. For less than 3thousand pesos, you can have a room for two pax with breakfast. I requested in my booking that I wanted a large bed. They assigned me in a room with a large bed. The linens are not the whitest I have seen and not the fluffiest. But comfortable enough for a good sleep. In terms of accessibility, the hotel is located at the heart of Manila, near hospital, banks, coffeeshops, and fastfood establishments are in the ground floor. So if you get hungry, you can just go down and buy food. The option for breakfast is not that many - egg, bacon, soup, pastry, chicken, and baked beans - but enough to fill your stomach. Downside? We had an event at the basement (lower level) and the area is not the cleanest. I saw cockroaches! The function halls are also not sound-proof. So good luck, if there are events going on at the other rooms. The hotel can put carpets to absorb the noise. Waitstaff were not responsive also.
Date of stay: February 2024
Trip type: Traveled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manila Prince Hotel, Marketing at Manila Prince Hotel, responded to this review
Responded Mar 10, 2024
Dear guest,
Thank you for your review. We're glad you appreciated the affordability and accessibility of Manila Prince Hotel. It's great to hear that our central location was convenient for your needs. We take note of your feedback on the linens, breakfast options, cleanliness, and noise concerns. Your comments are valuable in helping us improve our guest experience. We will work on addressing these issues to ensure a more comfortable stay for all our guests. Looking forward to welcoming you again soon. Take care!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed December 27, 2023

Booked 4 rooms for our Mom's birthday celebration- the staff are all polite!
The room requests were all granted- connecting rooms on the same floor.
Happy with the early check-in as well!
The aircon is so cold! (we love it)
The kids enjoyed the pool too.
However, 2 rooms have 1 extra bed each and we were not aware that they would set them up without us in the room as right after we checked- in, we went out for lunch, and when we were back both extra beds were set up. I believe it is part of the SOP to inform the guest about it.
Average breakfast- not quite selections.
Still- the hotel is recommended for a short stay!

Date of stay: December 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank cbtb0701
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manila Prince Hotel, Marketing at Manila Prince Hotel, responded to this reviewResponded January 2, 2024

Dear guest, thank you for your review and for your feedback on the extra bed set-up and breakfast. Your insights are valuable as we continually work to enhance our guest experience. We look forward to welcoming you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2023

It was our first time visiting the Philippines, and we decided to stay here because of the recommendations we've been receiving from our pinoy friends.

Big thumbs up to Jc for a providing an unforgettable service. As someone new in the country, we genuinely appreciate how he recommends places to go and foods to try. He really knows how to build a good relationship with his guests. Will definitely come back. The hotel is great, delicious foods especially has a Chinese restaurant inside and a nearby gym.

Room tip: Read reviews and ask tips from friends.
Date of stay: November 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Daydream26232231335
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manila Prince Hotel, Marketing at Manila Prince Hotel, responded to this reviewResponded November 25, 2023

Dear valued guest,
Thank you for your review and for giving us a positive rating. We are surely glad that you had a wonderful time with us. We appreciate the kind words about our staff and we are sure that they enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon. Take care!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2023 via mobile

Best breakfast,good bed,good air conditioning.small swimming pool,good gymnastics saloon,2 shopping mall 700 and 900 meter.300 meter Metro station.good security, also not expensive.i.stay more than 3 months i thing.everything ok..one of oldest and solid American made building.

Room tip: Shopping mall and metro walking distance..
Date of stay: November 2023
Trip type: Traveled on business
Thank 882ahmetk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manila Prince Hotel, Marketing at Manila Prince Hotel, responded to this reviewResponded November 25, 2023

Dear guest,
Thank you for your review and for giving us a positive rating. It is our pleasure to be able to deliver great value to our guests and we are glad that you found our services to be reasonably priced. Looking forward to welcoming you again soon. Take care!

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Reviewed October 18, 2023

Centrally located which adds to the property's convenience.
Unfortunately, the hotel doesn't have a bar and alcoholic drinks are limited from the coffee house.
I attended a function there and the food provided was very tasty. Menu choices not very international and very Filipino.
Rooms were clean but aged.
Extremely strict check out times without much flexibility. Reception extremely rude when it comes to seeking minor extensions. I had to leave my function just to check out because the hotel staff ordered us to do so. Rather unfriendy.
Rooms and hotel do not provide umbrellas but concierge allowed me to borrow a personal umbrella which I'm thankful for.

Room tip: Extremely strict on check out times.
Date of stay: September 2023
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank Dekbo88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manila Prince Hotel, Marketing at Manila Prince Hotel, responded to this reviewResponded October 23, 2023

Dear Deb88,

Thank you for your feedback on your recent stay. We are pleased to hear you found our central location convenient and enjoyed the tasty food at the event you attended.

We appreciate your comments about the limited alcoholic drink options and menu choices. Rest assured, your feedback will be taken into consideration for future improvements.

Regarding the check-out process, we have noted your concerns and will work towards a more flexible and friendly experience in the future. We are glad our concierge could assist you with an umbrella.

We value your feedback and hope to welcome you back for an improved experience in the future. Take care!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2023

We had a decent room with breakfast but other than that nothing much to say. We arrived early and asked if we could check in early and we were refused and told us to wait till 2 p.m. And at 2 p.m we asked them to check us in, they took so long to do so. I had to talk to the day manager and with his help, we could get into our room. I guess the restaurant staff made it for the reception's staff blunder.

Room tip: This is in the old town and it's convenient for visiting the bay, parks, historic places and eateries.
Date of stay: September 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Nomad500231
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manila Prince Hotel, Marketing at Manila Prince Hotel, responded to this reviewResponded October 23, 2023

Dear Nomad500231,

Thank you for sharing your feedback on your recent stay. We are glad to hear that you found your room and breakfast enjoyable.

We would like to clarify that our standard check-in time is 2:00pm, and while we do our best to accommodate early check-ins when possible, it is subject to room availability. We appreciate your understanding and patience during your check-in process, and we will certainly work to ensure a more efficient experience in the future.

We hope that you will be able to bring yourself to visit us again in the near future. Take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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