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All reviews comfortable bed place to stay nice hotel manila bay rizal park front desk branch ermita staycation floor airport
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Reviewed 12 August 2018

Red Planet has proven time and time again to care about the customers and keep their prices wallet friendly. If you are staying anywhere in Asia for just a few days at a time or you are budget conscious, I highly recommend this chain.

This particular hotel will be one of my favorites. I have many business requirements in this part of town and the location is outstanding. I had no problem getting free hotel parking and the staff outside really was helpful to include walking with us as we went up and down the street to ensure we were safe and to assist with anything. They also were clearly keeping an eye on our car. Was the neighborhood so skethy that it required it? No but clearly they cared about our safety and satisfaction.

The rooms are actually better designed than the ones at the other location nearby in Ermita. Less water leaking onto the floor after a shower for example and less noise fromn the buildings next door.

The restaurant "Pied Piper" was immediately next door and was some of the best Japanese food I have had in the Philippines.

Check in was a breeze. Only took one minute as I had prebooked via their Phone App.

This is a fantastic hotel for the market niche it is designed for. I will be back.

  • Stayed: August 2018, traveled on business
    • Value
    • Rooms
    • Service
Thank Stephanlee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry Ann A, Manager at Red Planet Manila Bay, responded to this reviewResponded 13 August 2018

Dear Stephanlee1,

Thank you very much for choosing to stay at Red Planet Manila Bay and for taking the time to write a review about our hotel. We truly appreciate your detailed review of your hotel experience.

It feels inspiring for our team to learn that your stay with us was made wonderful by our hotel's friendly staff, location, concessionaire restaurant and most especially, the customer service that we have provided to you. Your kind compliments truly serve as a motivation for us to strive harder in achieving our goal of providing our valued guest like you, a high quality, clean, comfortable and consistent lodging experience at a highly competitive price. Thank you for your recommendations!

It's been our pleasure to have you as one of our guests, and we look forward to being of service to you again soon.

Sincerely,

Ratz Mateo
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 August 2018

Location is great. Had a great stay. Rooms were well maintained and clean. The staffs were accommodating. I pre booked for a double room but I needed a twin room and they changed it swiftly with no hassle.

  • Stayed: August 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wilsabay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry Ann A, Manager at Red Planet Manila Bay, responded to this reviewResponded 12 August 2018

Dear Wilsabay,

Thank you for choosing to stay at Red Planet Manila Bay and for taking the time to write a review on TripAdvisor.

It feels rewarding for the whole team to know that our location, accommodating staff, well maintained and clean room met your needs and expectations. Your kind words will surely entice other guests to try and feel the Red Planet Hotel experience. Your review inspires us to strive harder in achieving our goal of providing our valued guest like you, a comfortable, high quality and consistent lodging experience at a highly competitive price. Thank you for giving us a five stars rating!

We look forward to welcoming you back soon at Red Planet Manila Bay.

Sincerely,

Ratz Mateo
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 August 2018

Very pleased with reception staff. I asked for a little leniency since my us embassy interview might take long and would be able to exceed 12nn. They adjusted for a late check out at 1pm and gave an option for half day fee if beyond 1pm

  • Stayed: August 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Hugo725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry Ann A, Manager at Red Planet Manila Bay, responded to this reviewResponded 12 August 2018

Dear Hugo725,

Thank you very much for choosing Red Planet Manila Bay and for taking the time to write a review about our hotel.

We are also very pleased to know that reception staff met your needs and expectations. Your kind words will surely entice other guests to try and feel the Red Planet Hotel experience. Truly, it was our pleasure to have you as our guest here, and we look forward to welcoming you back.

Sincerely,

Ratz Mateo
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 August 2018

Excellent value for money in terms of accomodation and strategic location. Fast, efficient, no nonsense staff. Needs a decent coffee shop to complement it.. The associated restaurant at the ground floor is a resto bar which does not primarily cater to the breakfast crowd.

  • Stayed: August 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hectorgerard48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry Ann A, Manager at Red Planet Manila Bay, responded to this reviewResponded 9 August 2018

Dear Hectorgerard48,

Thank you for choosing to stay at Red Planet Manila Bay, and for taking the time to write a review about our hotel here on TripAdvisor.

The whole team is more than pleased to know that we were able to provide you a clean, decent and convenient stay. It is also a such delight to know that our value for money amenities met your needs and expectations. Your kind commendation will certainly inspire all of us to strive more in delivering comfortable, high quality and consistent lodging experience at a highly competitive price. Thank you for the four star ratings.

It is been our pleasure to have you stayed with us, and we hope to see you again soon.

Sincerely,

Ratz Mateo
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 August 2018

The best service and accommodation. Will definitely go back to this hotel. The staff are very accommodating. The room is clean. Good water pressure at the shower. I guess the only con is that you have to buy your own toothpaste, toothbrush and slippers

  • Stayed: August 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ronanmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry Ann A, Manager at Red Planet Manila Bay, responded to this reviewResponded 7 August 2018

Dear Ronanmd,

Thank you very much for choosing to stay at Red Planet Manila Bay, and for taking the time to write a review about our hotel.

It feels rewarding for the whole team to know that our services, clean room, power shower and very accommodating staff met your needs and expectations. Your comment is very important to us as this inspires us to achieve our goal of providing our valued guests, a high quality and and consistent lodging experience at a very competitive price. We value your feedback as through this, we were also able to know the things that we need to pay extra attention to.

Truly, it was our pleasure to have you as our guest here, and we look forward to welcoming you back.

Sincerely,

Ratz Mateo
Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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