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“Very comfortable vehicle and efficient service”

Tourist Driver Manila
Ranked #1 of 8 Transportation in Manila
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Recommended length of visit: More than 3 hours
Reviewed 31 October 2017

I came across Tourist Driver Manila when Arnold responded to a query I raised on the Manila forum. He did this without in any way mentioning his own service but I then googled him and found Tourist Driver Manila.

Having read the positive reviews, I contacted him with regard to providing a one day tour to fit in with the timings that our cruise ship was in Manila. Arnold was very helpful and came up with his Taal volcano trek with adapted timings to fit with our ship. We confirmed the tour and paid a deposit.

On the day of the tour I had no problem at all in locating him according to the instructions that he had sent in advance. His vehicle was extremely comfortable and easily accommodated our group of 8. Arnold spoke good English and was very professional at all times. He was incredibly kind to a couple in our party who unfortunately had to return to the ship as the husband became unwell at the start of the journey. As were were tight on timings, Arnold helped them to locate a taxi and paid for it himself to ensure that they were charged the correct fare. Arnold was also flexible in responding to our requests to find an ATM and somewhere for us to buy snacks as there would be no time for a full lunch stop. The rest of the trip then all went according to plan and we had a very enjoyable tour.

I would have no hesitation in recommending this company for a safe and reliable service, and I would definitely contact them again if we're ever in Manila or surrounding area at any point in the future.

2  Thank Mocampion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 - 13 of 16 reviews

Reviewed 8 October 2017 via mobile

We have had drivers throughout Palawan Island (Philippines), Malaysia and Bali. This was our most disappointing of them all. Booked a layover tour, and paid extra for a 'knowledgeable' driver who knew how to communicate with whatsapp. However, when we arrived and met with him he was in a foul mood (rude, quiet, cross; not kind at all) and when I asked about whatsapp he told me he didn't really know how to use it. I booked this driver because I wanted a tour as well. If I didn't want the tour aspect I would've taken a taxi. But this driver hardly spoke to us, much less helped in making our tour of Manila enjoyable. Overall we got everywhere we wanted to go but don't depend on Tourist Driver Manila to help you out. Overall it was disappointing and overpriced for the service I got.

2  Thank Anna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TouristDriver, Owner at Tourist Driver Manila, responded to this reviewResponded 14 October 2017

Dear Miss Anna G,

Thank you for having taken the time to post your feedback. It is rare that anything goes wrong among the many services we provide to satisfied customers from all over the globe but we always want to learn from feedback and improve our service where we can. We therefore value your comments.

Upon reviewing your booking, you booked for car rental and not a package tour. You bargained the price down by 20 per cent. With car rental only, it is with no "tour guide". But still my drivers always try to ensure that clients enjoy the hire and hence give much useful information.

To improve on our services; we have decided not to accept queries asking for a low price yet the same level of service as with a package booking.

Again, thank you for your feedback.

Arnold Sanchez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 August 2017

We didn't know what to do with a 6 hour pause after checking out of our hotel. So I went online to trip advisor to see what other people were saying in the forums. Arnold's name came up a few times with positive reviews so I thought I'd give them a call.
Arnold and a driver (Rafael) showed up to the hotel just as we were settling the bill. Got all out luggage in the trunk of the car and set out for a day of sight seeing and a stop for a bite before our flight.
Both men were very respectful, pleasant, and insightful. As crazy as Manila traffic can be, Rafael's driving kept us at ease.
We told Arnold of all the sights we've seen before and he came up with a few places and sights that were new. I especially loved visiting the Manila American Memorial Cemetery.
Compared to being ripped off by the Taxi service at the Airport, his fee's were so reasonable.
Definitely highly recommend this service. Definitely will be calling on him next time.

5  Thank Cheryl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 July 2017 via mobile

Best drivers we've had and at a very reasonable price. We are repeat customers and have been very happy with our drivers. They are trustworthy, kind, provide excellent service, are very efficient, and gave us great info/advice going around Manila. The vehicles are always clean & comfortable and the drivers always arrived on time. You won't be disappointed with them, they also very down to earth and provide insightful historical stories about the Philippines.

6  Thank Marissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 17 July 2017

We went for a day tour from Makati, Manila to Tagaytay. Ding, the driver from Tourist Driver is an excellent driver, really relaxed and he knows the roads to avoid the heavy traffic. He also knows the Tagaytay area very well, so he knew how we could get the most out of our trip. We asked him for a detour to the lake and he immediately told us yes. Thank you so much!

3  Thank cornelie0908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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