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Reviews (426)
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Reviewed 30 March 2018

We stayed in the 1 bedroom executive room for 2 nights in March 2018. The hotel is conveniently located next to Nu Sentral, and there are many eateries around.
Hotel staffs were friendly and helpful. The unit is spacious and has a nice view of Little India.
We requested for a baby cot, and it would be great if the baby mattress could be thicker.
Overall, we had a great stay at the Ascott Sentral.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Service
Thank Seok K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CeliaKam1, Manager at Ascott Sentral Kuala Lumpur, responded to this reviewResponded 2 April 2018

Dear Seok K,

Thank your for your fantastic feedback. We are glad indeed to hear you had a good stay with us overall.

We hope to welcome you back again to us very soon.

Kind regards,

Gurpal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 March 2018

great services from arrival to departure...room was satisfying, and the concierge was very helpful, they have a grab account also so you can order your grab from the front desk...overall satisfied with the services and conditions of the rooms

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gunawanh86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CeliaKam1, Manager at Ascott Sentral Kuala Lumpur, responded to this reviewResponded 28 March 2018

Dear Gunawanh86,

Thank your for your fantastic feedback! Glad to hear that you had a good stay with us overall.

We hope to serve you again whenever your travels bring you back to Kuala Lumpur.

Kind regards,

Gurpal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 March 2018 via mobile

Finding it for the first time was difficult even with google map. However, the hotel itself is great. No dramas at check in/out. Stayed 2 nights at the studio room. Very spacious with kitchen. Theres also a nespresso machine. Wonderful for a coffee drinker like myself.

Breakfast has limited choices but enough for me. Pool was good.

The only negative was the air con in the room. even if you set the temperature higher its still cold.

Stayed: March 2018, traveled with family
Thank nelnil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CeliaKam1, Manager at Ascott Sentral Kuala Lumpur, responded to this reviewResponded 24 March 2018

Dear nelnil,

Thank you very much for sharing with us your stay experience. Glad to hear you had a good stay with us overall.

Thank you as well for the constructive feedback on the breakfast and air conditioning. We shall definitely look into it.

Kind regards,

Gurpal

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Reviewed 21 March 2018

Spacious layout with kitchen living and dining. Big bath room with bath tub and shower compartment . complete set of kitchen appliances and cutlery. Location is good next to KL Sentral. Pool is small. Adequate gym size.

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sem1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CeliaKam1, Manager at Ascott Sentral Kuala Lumpur, responded to this reviewResponded 22 March 2018

Dear sem1989,

Thank you sincerely for your review. Glad to hear that you enjoyed the facilities of the Hotel.

Whenever you are back in town, please stay with us again. Till your next visit.

Kind regards,

Gurpal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 March 2018 via mobile

I stayed in Ascott Sentral KL for 2 nights over a weekend and I am pleasantly surprised by the convenience of the location as well as the overall standard of this place.

The residence is very new and clean, very well maintained and provides the full range of amenities, including a kitchen, gym and swimming pool.

The residence is also very conveniently located, just within walking distance from the KL Sentral Station, which is linked to the airport by express train and a big shopping mall, NU Sentral, which housed all types of shops and eateries.

Stayed: March 2018, traveled with friends
Thank Joel Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CeliaKam1, Manager at Ascott Sentral Kuala Lumpur, responded to this reviewResponded 21 March 2018

Dear Joel Y,

Thank your for your fantastic feedback. We are glad to hear that your stay experience with us had met your expectations.

Looking forward to have you back with us again, see you soon.

Kind regards,

Gurpal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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