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Reviews (1,176)
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Reviewed 27 April 2018

I can highly recommend the club level rooms at Seri Pacific. Good rooms, great breakfast and evening cocktails, great staff, good location. Excellent value. The staff are very helpful, and Train station right next to hotel makes it ideal for getting around KL.

  • Stayed: April 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank DavidCrowley64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 April 2018

This is quite an old hotel, with bad sound insulation, bad wifi and lousy staff, whom are bad at getting taxi to fetch you, the staff just simply stand there. The taxi waiting outside the hotel and throat-cutters, no meter and just waiting for tourist to CHOP!

Bad maintenance, lift button is broken.
This is the first hotel i stayed that allows their alarm to ring for 15 minutes during midnight time, the only explain they gave was alarm spoil.

Hello! Can't you just off it? It is midnight for goodness sake!!! Your customers need to sleep!

  • Stayed: April 2018, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
Thank lee2018April
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 April 2018

Location of Hotel is very good because all my business friend is are located witin 10 minuites by the car and also very near from KL Central Station. But feel noizy sometime while i sleep in the room. Bar is good because i can smoke and also enjoy several drinks!

  • Stayed: April 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kaz355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 April 2018

I stay at this hotel for a night because of so many road closures following the Standard Chartered Marathon 2018. It is easier for me to get around KL for LRT Station is within the walking distance and Sunway Putra Mall as well for those who like shopping. But the room service needs to buck up as I have to wait up to one hour to get prayer mat. Some lights inside the room are also not functioning. Freezer and minibar are so placed as I do not notice them at first until I have to ask the management. The toilet is not friendly to me. If I may suggest, just change the pipe host to the ordinary one instead of having the one that will pop out from lower part of the toilet bowl.
The rest is good i.e. all the power points are universal ready for any types of plug, wifi/internet is acceptable but not super fast.

Room Tip: get room with city view for great stay
  • Stayed: April 2018, traveled with family
    • Location
    • Rooms
    • Service
1  Thank coyok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 April 2018

I've stayed at this hotel many times before, but this particular stay was a horrible experience for me.
The staff were unfriendly, my room didn't have towels and toiletries - had to wait almost an hour for the hotel to send them to my room, TV remote wasn't working, TV channels had bad reception and the wifi always disconnects.

  • Stayed: April 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank fitra01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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