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All reviewsorchid clubpark royal hotelchatz brasseriebukit bintangfamily suitesungei wangdeluxe roomberjaya times squaremonorail stationexcellent locationwalking distancemajor shoppingstayed here for nightsbuffet breakfastcentral locationfood courtgolden triangle
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Reviewed 9 February 2016 via mobile

Nice and specious rooms. Everyday housekeeping is efficient. Buffet breakfast was delicious with a lot of choice. Will choose Parkroyal again. Food and shopping both are within neighbourhood. Berjaya time square is a must shop mall. Close to china town as well (20 Ringg max) however cautiousness advised in china town. Not very pram friendly area around yet going around is easy.

Stayed: January 2016, traveled with family
Thank Meander608049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkLosi, General Manager at ParkRoyal Kuala Lumpur, responded to this reviewResponded 13 February 2016

Dear Guest,

Thank you for taking the time to review about your recent experience at PARKROYAL Kuala Lumpur. We are glad to learn that you had an enjoyable stay and were satisfied with your overall hotel experience.

My team and I certainly look forward to welcoming you back soon!

Mark Losi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 February 2016

Stayed one night at Parkroyal. It's right next to Bukit Bintang monorail which is a short distance from KL Sentral, where we got off the KL Airport express. Good food and shopping nearby. Room was clean, staff was friendly and acceded to all our requests within reason. We were especially pleased with the guys who delivered ice to the room as they were super quick and friendly! Will definitely stay at Parkroyal if I visit KL again. The only downside, if I were nitpicking, would be the slow WIFI speed.

  • Stayed: January 2016, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank AhHuat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkLosi, General Manager at ParkRoyal Kuala Lumpur, responded to this reviewResponded 13 February 2016

Dear AhHuat,

Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay, I am happy to note that you recognized our great location and overall have a pleasant stay with us.

We look forward to welcoming you back in the near future!

Mark Losi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 February 2016 via mobile

We stayed for 3 nights just before Chinese New Year. A large suite for 3 cost just over £100 per night.
The room was in need of a bit of renovation but in view of the price represented good value.
The price included entry to the Orchid Club Lounge, which provided an excellent breakfast, free snacks and soft drinks all afternoon, and free alcoholic drinks from 6pm to 7:30pm (beer, wine, and small selection of spirits and cocktails)
Sound proofing is not good, so avoid the lower floors.
Located in Bukit Bintang, so great for shopping.

Stayed: February 2016, traveled with family
Thank Nigel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkLosi, General Manager at ParkRoyal Kuala Lumpur, responded to this reviewResponded 13 February 2016

Dear Nigel S,

Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay, I am pleased to read that you are satisfied with our Suite room and club facilities.

Looking forward to see you again soon!

Mark Losi

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Reviewed 7 February 2016 via mobile

This is my 3rd visit to Kuala Lumpur but this hotel is located in the heart of Kuala Lumpur tourism area.
At first the reception staff is very nice and cooperative. The room is clean, fine and spacious. The room service is excellent and ready 24/7. The WIFI is free and fast all over the hotel and that was amazing. The swimming pools (one for adults and another one for children) are clean and it's staff is friendly and polit.
Definitely we are coming back again to parkroyal Kuala Lumpur.

Stayed: February 2016, traveled with family
1  Thank Mohammed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkLosi, General Manager at ParkRoyal Kuala Lumpur, responded to this reviewResponded 13 February 2016

Dear Mohammed K,

It is our pleasure to have you as our guest and I am pleased to read that you overall enjoyed your stay. Thank you for your continuous support and we look forward to welcoming you back to stay with us soon!

Mark Losi

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Reviewed 7 February 2016 via mobile

We have visited kuala 5 times and for our sixth visit we chose Parkroyal.
The hotel is opposite to sung gai wan shopping mall and very close walking distance to times square mall.
Service is very quick for check in and check-out and the staff very professional.
The Deluxe room we booked was quite spacious and had a good view of the city.
Only one negative remark. Hotel need some a good refresh.

Stayed: February 2016, traveled as a couple
Thank RubenC1322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkLosi, General Manager at ParkRoyal Kuala Lumpur, responded to this reviewResponded 21 February 2016

Dear Ruben C,

Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I am delighted to learn that you recognized our great location and overall had a pleasant visit.

We sincerely look forward to welcoming you back soon!

Mark Losi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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